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“Slow Service”
Review of Sankara Nairobi

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Sankara Nairobi
Ranked #9 of 167 Hotels in Nairobi
Certificate of Excellence
Reviewed 17 January 2011

Went here with my friends for a coffee in the evening by the poolside. I was very impressed by the design of the hotel in general, however the service we recieved was terrible!!!
It took almost 30 minutes to be approached by one of the waiters, we ordered drinks which took over 20 minutes to arrive and im walking a milkshake, nothing overly fancy!!! The hotel was not even busy at this time, so not too sure what was wrong with their service!!

  • Stayed: January 2011, travelled with friends
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Thank RayJ6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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863 - 869 of 913 reviews

Reviewed 16 January 2011

Very well located hotel, with beautiful rooms, extremely friendly people, excellent food and perfect service

  • Stayed: January 2011, travelled on business
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Thank Labienus67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2011

As you drive in you are met by a delightful staff at the car and front desk. The hotel is extraordinary in terms of service and concern for their guests.

The rooms are attractive, comfortable and nicely appointed. The complimentary breakfast and wine reception are a plus and the room rates for this upscale area are terrific, but what sets Sankara apart is their care for their guests especially the pool area staff.

My only recommendation is for the team to make internet accessible on all levels.
I would 100% recommended Sankara to everyone.

  • Stayed: December 2010, travelled on business
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1  Thank luciouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2011

  • Stayed: December 2010, travelled as a couple
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Thank harrymikey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 December 2010

  • Stayed: December 2010
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Thank angote
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2010

  • Stayed: December 2010, travelled on business
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Thank joesindorf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2010

  • Stayed: November 2010, travelled on business
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Thank ekellison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sankara Nairobi

Address: Woodvale Grove, Westlands, Nairobi 00606, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Nairobi
#7 Spa Hotel in Nairobi
#9 Luxury Hotel in Nairobi
#10 Family Hotel in Nairobi
#11 Romantic Hotel in Nairobi
Price Range: £149 - £203 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sankara Nairobi 5*
Number of rooms: 156
Official Description (provided by the hotel):
Sankara Nairobi combines international five-star standards with personal service and the authentic flavour of the new Africa. ... more   less 
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Also Known As:
Sankara Nairobi Hotel Nairobi

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