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“Very Slow Service”

Nairobi Mamba Village
Ranked #14 of 121 things to do in Nairobi
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Attraction details
Owner description: East Africa’s largest crocodile farm.
Level Contributor
35 reviews
9 attraction reviews
common_n_attraction_reviews_1bd8 23 helpful votes
“Very Slow Service”
Reviewed 30 August 2014 via mobile

The restaurant service was ridiculously slow. We all ordered fast food and we had to wait for over 1.5 hour.

Paintball was fun though and the grounds were good for a family hangout.

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Thank Joe M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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334 reviews from our community

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Edmonton, Canada
Level Contributor
8 reviews
3 attraction reviews
common_n_attraction_reviews_1bd8 18 helpful votes
“We found it to be a rather sad”
Reviewed 27 August 2014

The crocodiles seemed neglected an generally un-cared for in terms of their health and well being. These types of operations should be examined and subsequently shut down, in my opinion.

Visited July 2014
Helpful?
Thank Catandkarim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
8 reviews
5 attraction reviews
common_n_attraction_reviews_1bd8 11 helpful votes
“Nice area, but restaurant was so slow ...”
Reviewed 23 August 2014

We started the day by visiting Elephant Orphanage and continued to Mamba Village for lunch. At the time we arrived (around noon), we were second family that was eating outside and waiter suggested that lunch menu (soup, salad, main course, dessert and coffee/tea) was only thing that they would be able to bring quickly.
Around 2 p.m. we were getting near the end of the menu and we asked waiter to bring the bill along with tea. He managed to bring cups, but after waiting for 15-30 minutes for tea, we got tired of it and went to kitchen to take care of the bill and walked out of the place without tea.
So food itself was OK, but service was so slow that it kind of spoiled the experience. Service might have been related to the fact that it was Saturday and the place was getting crowded towards the time, when we left, but ...

If your traveling with children and they want to play, Mamba Village has a playground, but first you have to pay entrance fee to the Mamba Village (they don't require it if you only want to visit the restaurant) and once your inside the Mamba Village, you will have to pay extra fees for some of the entertainments like trampoline. Sums are not that big (800 Ksh for non-resident adult and 100 Ksh for resident child for entry and 100 Ksh for trampoline), but when you visit various restaurants in Nairobi, you kind of expect them to be included in restaurant fees.

Crocodile farm itself was nice curiosity and we enjoyed the tour. If your main goal is to see the crocodiles in action, you probably want to time your visit to Sunday afternoon. They feed crocodiles once a week and it happens 4.30pm on Sundays.

Visited August 2014
Helpful?
Thank jylitalo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nairobi
Level Contributor
26 reviews
14 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
“Crocodile farm”
Reviewed 18 August 2014

I liked the guides, they treated my clients well. We walked around listening to stories about the attractions in Mamba especially about the crocodiles and the ostriches.

Visited October 2013
Helpful?
Thank Langat C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silsden, West Yorkshire,Uk
Level Contributor
56 reviews
27 attraction reviews
common_n_attraction_reviews_1bd8 32 helpful votes
“An attraction of two halves...”
Reviewed 11 August 2014

Mamba sells itself on being able to interact with crocodiles (babies!). The problem was when I was there, one of the keepers was hitting one of the adult crocs so that a wealthy looking American could get an action picture - not my idea of fun. There are tortoises you can handle, and a few slightly dishevelled looking ostriches (which you can't!). but leave the animal enclosures, and you're in a beautifully landscaped park with a lake the shape of a map of Africa, a great restaurant, children's rides and a lake boat ride. Unfortunately, to get to this, you have to buy a ticket for the animals too. The park's worth the entrance fee, the animals aren't...

Visited August 2014
Helpful?
Thank Adeythom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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