Stayed at the ICH Nairobi for a couple of nights at the end of July 2012 and was impressed by it's convenient location, keen attention to distinction and above all the professionalism and excellent service provided by the staff. The hotel is indeed one of the older properties in Nairobi - I visited the hotel several times as a young lad in the 80s and 90s and returned as an adult and in my opinion it's stood the test of time.
The rooms are big (in comparison to IC hotels in Europe), very clean and well provisioned. I used the priority club check in facility in the lobby area and that was fast, efficient and they were expecting me. My experience of the service was therefore exceptionally good right from the start.
Being balanced and also rooting for this hotel to achieve even greater heights - think some aspects of the rooms (e.g. The TVs and bathroom are due an upgrade). Otherwise can't fault the hotel.
Overall I think you'd enjoy a Nairobi stopover here - and don't think the trip advisor rating at 22 in Nairobi fairly reflects the hotel's standards (having stayed at some of the higher rated properties as well...).
- Official Description (provided by the hotel):
- A haven in the city, this Nairobi hotel is ideally located for business, next to the Parliament building,walking distance to Kenyatta International Convention Centre and the government hub.This hotel is the ideal choice for discerning business travelers boasting an award winning Indian restaurant - Bhandini, a dine by the pool restaurant, coffee shop and bars.Explore attractions close to our hotel whether it is handmade African artifacts at Maasai market or the beautiful Nairobi National Park. ... more less
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- Also Known As:
- Intercontinental Nairobi Hotel Nairobi
- Nairobi Intercontinental