A wonderful elegant hotel characterized by the unique flavors of africa with efficient service, good location and luxury amenities. Arrived late in the evening to find our room ready for sleep with mineral water bedside, a small fresh fruit tray, and welcoming turn down service. The checkin process including metal detector scanning of all luggage and handbags upon arrival was speedy in part due to the late evening hour. The room was elegantly furnished with the warm tones and dark woods so prevalent in the area. The bathroom offered double sinks, a large walk in shower, separate tub and enclosed wc. Our room was spotless and tidy. The following morning we enjoyed a late continental breakfast in room - our order arrived within 15 mins with fresh made bakeries and coffee. For lunch we sampled some local dishes including samosas, chicken skewers, spring rolls and vegetable tart. Service and food were good. One evening we had snacks and sandwiches n the bar - drinks were accompanied by a generous sampling of chips, olives and nuts. Definitely a really good hotel centrally located with excellent accommodation. one note is that hotel takes security seriously - armed gatehouse at the hotel driveway entrance , metal detector at the hotel entrance, guards on each floor and guards through the hotel.
- Official Description (provided by the hotel):
- Justly famed for its exceptional standards of efficiency, service and five-star hospitality, the elegantly sophisticated Nairobi Serena Hotel is a member of the 'Leading Hotels of the World'. Despite its pivotal central hotel location in Nairobi, Kenya, the Nairobi Serena remains true to its title and offers an oasis of serenity amidst the bustle of one of Africa's most vibrant capital cities. Offering a wide range of dining experiences, The Nairobi Serena is also renowned for its 'Mandhari' fine-dining restaurant, which is universally acknowledged as one of Kenya's finest. ... more less
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