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“what a disappoinment”
Review of Safari Park Hotel

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Safari Park Hotel
Ranked #27 of 167 Hotels in Nairobi
Certificate of Excellence
Reviewed 15 February 2009

We spent two nights at the start and at the end of our two weeks stay in Kenia. First night we had an efficient checkin and nice room. Second night we arrived about lunchtime. Checkin lasted about an hour; the room was not really clean, bathroom falling apart. Lunch a salad at Café Kigwa: it took about an hour to get the food on the table. Diner at Cafe Kigwa: service extreemly slow and frustrating. Food just okay.

  • Stayed: January 2009, travelled as a couple
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6  Thank Antony14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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477 - 483 of 574 reviews

Reviewed 5 October 2008

Stayed in Safari park for a night before moving to Masai Mara.
On the outskirts of Nairobi, surrounded by an exotic garden, a really impressive reception and nice little houses, so our initial impression was a very positive one.
Sorry to say that the rooms didn't match our expectations:
We had a sitting room and bedroom with nice colonial furniture (but a bit old- the sofa cushions in a pemanently sunk state).
The real problem was the bathroom which was old, partly out of order (one tap out of order) and dirty.
The pool was lovely and the food in the BBQ very good, though grossly overpriced! Breakfast was plentiful but average and the coffee below that (but I am very particular with my coffee- it would be OK for a british B&B standard).

Not a bad hotel as such(for a 3 star), but to be worth its price and 5 stars a serious talk with the cleaning staff and a refurbishment is in order.

  • Stayed: September 2008, travelled as a couple
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5  Thank A8ina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 July 2008

Our group was put at Safari Park after original hotel could not accommodate us. One member had her purse stolen ,during the dinner entertainment, which included funds, credit card and passport.The Embassy informed her that they recently had a rash of stolen items at this hotel. They suspect outside individuals allowed in during the evening when many guest are viewing the dancers. They charged the woman $140.00 for a phone call to her credit card company. And our contact person in Nairobi said the hotel was not cooperating. The Embassy closes at 3 p.m. so if you have this unfortunate experience,please beware of this. Our member arrived at 3:05p.m. and after much difficulty got a ranking American to let her in and help her.

  • Stayed: July 2008
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6  Thank NJMal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2008

Jambo
I am just on my way home having stayed 5 nights at Safari park Hotel for a conference. The staff are lovely people, friendly and efficient and the grounds are immaculate and restfull with heaps of pools which I didn't have time to access but just looked wonderful. The rooms are old colonial style - wooden floor, four poster bed with mosquito nets and the bathrooms clean. Water sometimes is slow and lukewarm but a minor problem, given what the locals would probably put up with. The breakfasts are 5 star, the buffet lunch maybe 4.5 star. a casual meal in Cafe Kigwa is a little below par - slow service, tough and dry meat and daggy chips!
all in all I think it is a pricey but delightful place to stay. Just be warned - it takes anywhere from 1.5 - 2.5 hrs to get to the airport - the traffic is chaotic so leave plenty of time!!!
Ashanti Safari Park Hotel

  • Stayed: April 2008, travelled on business
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2  Thank grannysontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2008

have stayed on more than 2 occasions and always enjoyed.

good rooms, so comfortable and good friendly staff, food always excellent...including room service.
once we had no hot water but eventually was sorted out.

service was good considering the gerenal attitude and service in this country is so lethargic and slow.

and the gardens and jogging route is splendid!
its a perfect weekend getaway!

  • Stayed: February 2007, travelled as a couple
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1  Thank sweetwaters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2008

We stayed in this hotel for 1 night as we were transfering between a safari and the Seychelles. The hotel is surrounded by great grounds, and when we arrived we were told we'd been given a suite as we were on honeymoon. This suite was great, with wooden floors and four-poster bed, plus a balcony to sit on and look out over the lovely gardens!! Food for lunch wasn't cheap, and the pool was to be avoided, but for a brief stop off it was good.
The highlight of the stay was the evening entertainment, which involved a sort of musical, which turned into a great display of gymnastics!! (we're not going to say any more, as we wouldn't want to give away what happens!!). Food during this evening was fantastic, as it was BBQed in front of you on a huge fire, and then cut off huge spits directly onto your plate.
Overall, if we were staying in Nairobi again, we would consider this hotel, and one point to note - always get a taxi (its too dangerous to travel any other way, and finding your way around would be pretty impossible). And if you find someone like our taxi driver, he'll turn up when and where you need to get you from A to B.

  • Stayed: September 2007, travelled as a couple
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1  Thank Kirkson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 February 2008

My wife and I stayed here after a long flight from the US and then Europe. This is a huge facility with multiple buildings. (To send an email I had to walk to another building a few minutes away.)
Being out of downtown Nairobi was, I think, safer than being in town.
I would have never found the place without a knowledgeable driver from the airport.

Food and accommodations were excellent. I felt very safe there and would certainly return should I return to Nairobi as a tourist. Probably not very convenient for businesspeople doing business in the city.
The grounds were very spacious. Beautiful plantings, trees, lawns abound. Lots of beautiful birds.

  • Stayed: October 2007
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1  Thank NYBob6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Safari Park Hotel

Address: Thika Road, Kasarani | P.O. Box 45038, Nairobi, Kenya
Region: Kenya > Nairobi
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Spa Swimming Pool
Hotel Style:
#3 Casino Hotel in Nairobi
#14 Spa Hotel in Nairobi
#25 Luxury Hotel in Nairobi
Price Range: £152 - £232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Safari Park Hotel 4*
Number of rooms: 204
Official Description (provided by the hotel):
‘THE AFRICAN PARADISE’ Surrounded by 50 acres of beautifully manicured gardens, the Safari Park Hotel & Casino combines the elegance of African architecture and art with an infrastructure at the leading edge of technology. Located only 15 minutes from the Nairobi city centre, the hotel offers calmness and serenity away from the fast pace of the city. The five-star hotel boasts 205 luxurious rooms each with en-suite bathrooms, antique African-themed four-poster beds and furniture. All the rooms have rear and front private large garden view balconies. ... more   less 
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Also Known As:
Safari Park Nairobi

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