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“50th anniversary”
Review of Eka Hotel Nairobi

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Eka Hotel Nairobi
Ranked #15 of 164 Hotels in Nairobi
Certificate of Excellence
Bunbury, Australia
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“50th anniversary”
Reviewed 31 May 2014

On our trip to Nairobi for the start of our safari,we had the pleasure of staying in this great hotel for 2 days prior,and 2 days at the end.
I would have to say that safety was paramount in this hotel complex staff, and meals brilliant,as was the cleanliness of the rooms
Well done EKA and 10 out 0f 10

beveric Bunbury West Australia

Room Tip: on 2nd floor
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beveric
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 11 June 2014
Dear Beveric,

Thank you for visiting Kenya and for choosing to stay at Eka Hotel.

We are pleased to hear that you had a great time. We have shared your comments with the team and look forward to hosting you in your next visit!

Warmest Regards.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Nairobi, Kenya
Level 6 Contributor
101 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 28 May 2014

This is a perfect events venue away from the hustle of the central business district. The quality of service and friendliness of staff makes it ideal. Proximity to the airport makes ideal for transit passengers or those on short stay.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank DennisKeya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 11 June 2014
Dear Denis,

Thank you for sharing your experience at Eka Hotel. We are glad that you enjoyed your overall stay with us. We look forward to having you back with us on your next visit!

Warmest Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Orleans, Louisiana
Level 2 Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2014

Looking for a place close to the airport prior to our departure from Kenya and there are a few choices. We had a friend who had made arrangements for Eka the day prior to our departure and received a rate of $186 at Eka. We asked for this rate but the best provided was $256. We accepted this rate and let our driver go. Unfortunately we then learned that the room was not ready and would not be ready for 30+ minutes. At 7pm we were only to be here for 10 hours before our flight and spent a portion of this waiting in the lobby for the room to be prepared. If we had been told of this prior to releasing our driver we would have certainly moved on to another hotel. There are several other hotels that are a bit further away from the airport but are much nicer and less money.

If you like retro-modern you might very well like the rooms in Eka. Reminiscent of 1980's modern the rooms are a wonderful blend of plastic, metal and other synthetic materials. Even the floors wonderful fake wood grain plastic ensures that no natural materials short of the cotton found in the towels are present in the room. In a brilliant design feature the sleeping area is separated from the bathroom area by a sheet of glass. This outstanding feature ensures that you can wake your partner every time you turn on the bathroom lighting and she can return the favor an hour later.

The rooms seem to be aging quickly and we found that water from the shower found it's way into the toilet area but I like to wash my feet while using the toilet so found this feature helpful. Plugged my phone into the bathroom socket, but later learned the socket was not working. Reported this to the desk and they assured me this would be fixed for the next guest.

On checking out I learned that the hotel had raised our room rate to $296 and found no evidence of our previously arranged $256.

The desk attendant suggested that only 1 1/2 hrs would be needed to get to the airport to make our flight. Luckily we knew that unpredictable security delays as well as traffic could easily add to this delay and we left 2 1/2 hrs prior to our flight only to just make our departure.

This is a solid 3 star hotel with a 4 star price. I would certainly not stay in Eka unless guaranteed a price of $150 or less in writing. There are a number of hotels in Nairobi which are far superior and less than $300, give this one a miss.

Room Tip: Try a room in another hotel
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 1880Ghost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 27 June 2014
Dear Guest,

Thank you for taking your time to write this review as this helps us see the areas where we are doing well, and also the areas where we need to improve.

We sincerely apologize for any inconvenience you experienced. We are have shared your comments with our team and assure you of a much more comfortable stay next time you stay with us.

We look forward to to hosting you again in your next trip.

Warm regards
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Namakkal
Level 3 Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 May 2014 via mobile

We stayed for a night as a stopover when going to Masai Mara. The staff courtesy was excellent and the service offered is very good. One area I was keen is on security which is very professionally managed but my view is luggage xray screening must be done and also I watched at entrance that passing through metal detector is just a formality as we are not frisked when red light is signaled. Due to high terror threat, hotel should be on alert as it will be a soft target as Mumbai 26/11 attacks. Perhaps management can learn how 7star hotels are managing security after Mumbai attacks.

Stayed May 2014, travelled with family
Helpful?
Thank vigneshv33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 11 June 2014
Dear Vigneshv33,

Thank you for taking time to share your experience at Eka Hotel as this helps us improve our services. We have shared your comments with the relevant teams.

We look forward to your next visit!

Warmest Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 May 2014

My last stay at EKA Hotel was a truly delightful experience. The Hotel was neat and relaxing and the staff were extremely friendly... they went out of their way to make my stay as pleasant as possible. The Hotel itself is fairly away from the City's hustle and bustle. Great for lay-overs or Business visits. I love this hotel... it's definitely my default port of call whenever I am on business trips to Nairobi.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gilbert E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 23 May 2014
Dear Gilbert,

Thank you for choosing to stay at Eka Hotel during your business trip. We are glad to know you had a good experience at our property.

Thank you for sharing your experience with the online world and we look forward to hosting you in your next visit.

Warm regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi, Kenya
Level 5 Contributor
40 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 May 2014

Just before you get entangled in the madness that is Nairobi traffic – you get to Eka. Location is perfect especially for a layover. You will avoid the traffic to and from the airport.

Mishap at the airport and full flights and we ended up there. Check in was pretty fast and the lady was quite pleasant and helpful. The room was good. The lighting on the corridor – jury is still out. It’s right next to the road but surprisingly quiet.

Dinner was good- both quality and portions and our waiter – I forget his name – was very attentive and always at hand to assist.

Wireless was good, there is a safe in the room as well as a tea / coffee tray.

The bathroom is way too small in my opinion but overall a decent hotel

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Thetravel_buff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 23 May 2014
Thetravel_buff,

Thank you very much for choosing to stay with us and your outline of Eka Hotel as it helps us to improve our services.

We are happy that your stay was very comfortable as we met your expectations.

We look forward to being of service to you again in the near future.

Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
Reviewed 8 May 2014

I have to say that my stay at Eka hotel in Nairobi was very much enjoyable. The staffs were smiley and help full and, the room was clean and tidy and the food was good. In general I was very happy to stay with them and look forward to stay again.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank richfed45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 14 May 2014
Dear Richfed45,

Thank you for your feedback about Eka Hotel. We highly appreciate your choice to stay with us and wish for another opportunity to be of service to you.

With best regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eka Hotel Nairobi

Property: Eka Hotel Nairobi
Address: Mombasa Road, Nairobi 00506, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 164 Hotels in Nairobi
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Eka Hotel Nairobi 4*
Number of rooms: 170
Official Description (provided by the hotel):
Eka Hotel a Nairobi hotel is ideally located along Mombasa Road in Nairobi the capital city of Kenya. It is situated minutes away from the Jomo Kenyatta International Airport, 5km from Wilson Airport and 5km from the bustling central business district. If you are looking for safari hotels, Eka Hotel is within easy access to the city’s many attractions and entertainment venues which make Eka Hotel an ideal safari accommodation hotel. ... more   less 
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