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“Adequate”
3 of 5 bubbles Review of Eka Hotel Nairobi

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Eka Hotel Nairobi
Ranked #14 of 161 Hotels in Nairobi
London
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Adequate”
Reviewed 22 June 2014

Just arrived from this hotel from attending the GRI. Africa summit . I didn't explore the whole hotel but my views are on the areas I utilised .

Room

Rooms are cosy and very well laid out , the bed is however the hardest I have slept on in my travels , didn't enjoy the sleep quality.

Conference areas

I believe the hotel have some of the best conferencing facilities in town . Location was good , and food and staff were excellent .

Restaurant

Breakfast is very good with a lot of variety . Staff are excellent and always ready to help

Overall a good hotel , good value and will stay again if on transit

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank london61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 27 June 2014
Dear London 61,

Thank you for taking time to share your experience at Eka Hotel as this helps us improve our services.

I will share your kind comments with our team. We look forward to having you back with us on your next visit!

Warmest Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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718 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (133)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Johannesburg, South Africa
Level Contributor
266 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 20 June 2014

Perfect as a transit hotel. Close to the airport, no traffic issues. It's on the industrial stretch of the airport road so don't expect any East African charm here. The rooms are small but well laid out and clean. The pool and outside areas work, the breakfast is good and the buffets are decent. Make sure you book your taxi with the concierge 15-20 minutes before you want to leave - they tend to not have any on site. Service in general is ok - friendly but not that efficient. The Wifi is dreadful unfortunately - very slow. (Really good water pressure in the shower which is unusual in Africa.)

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank T-Africa2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 27 June 2014
Dear T-Africa2000,

Thank you very much for your review of your stay at Eka Hotel. We are happy you had a good stay despite the internet mishaps.

We have shared your comments with our team and measures have been taken to correct it.

Thank you and we look forward to your next stay.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guildford, United Kingdom
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 June 2014

I spent a total of three weeks at the hotel and feel I got to know the real pros and cons of this hotel

Basically I was very impressed – the staff are all very friendly, accommodating and gave me not reason to be concerned about the troubles at the time of my stay (May 2014)

The food is excellent with a good range of different meals, accommodation great, but the real stars are the staff who took personal care of every detail !!
The only slightly bug bear was the

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LuxTraveller123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 27 June 2014
Dear TimR_10,

Thank you very much for your review of your stay at Eka Hotel. We are happy you had a good stay and have shared your compliments with our team.

Thank you and we look forward to being of service to you in your next business trip.

Warm regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clinton, Tennessee
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 June 2014

Stayed at the EKA twice heading to/from safari. It was an easy trip to both Jomo Kenyatta and Wilson Airports and avoids the congestion of downtown. Ate at both restaurants, both were excellent in terms of food and service. Enjoyed drinks in the bar and convenient shopping in the gift shop as we were just too tired to go elsewhere. Appreciated the spaciousness of the rooms and the rainfall showers. Had to leave quite early for our return flight and were happy that breakfast was available at 5 am. Rooms were very clean and had universal plugs. Every staff member was extremely nice. Wish we had brought swimsuits, the pool is gorgeous.

Room Tip: We had adjoining rooms making it convenient for our family.
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shannonadcock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 27 June 2014
Dear Shannonadcock,

Thank you for sharing your experience at Eka Hotel. We are glad that you enjoyed your overall stay with us. I will share your kind comments with our team. We look forward to having you back with us on your next visit!

Warmest Regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 June 2014

Before flying out to Masai Mara, my husband and I booked at EKA Hotel as we needed to stay a night in Nairobi; this hotel is located perfectly between the two airports. The hotel is modern, clean and the staff are really friendly. The breakfast was really good and the hotel has a SPUR; which was great. Rooms are clean and bed was comfortable.

The only thing is that there is nothing around the hotel; so I wouldn't recommend someone to stay here for your whole duration in Nairobi, but if you are only staying a night in Nairobi this is the hotel for you :).

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Chelsea P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 27 June 2014
Dear Chelsea P,

We are delighted that you gave us an opportunity to host you.

Thank you for sharing your experience online. We appreciate the compliments. We look forward to being of service again.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
190 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 17 June 2014

I stayed here over a day instead of sitting at the airport between flight. The hotel is luxurious, safe and comfortable. I am not familiar with the pricings in Nairobi, but I expect it to be at the upper end. The location is maybe a bit far from the airport. For me next transit I will bring my swimming trunks to enjoy the pool...

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Daniel E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 27 June 2014
Dear Daniel,

We are delighted that you gave us an opportunity to host you.

Thank you for sharing your experience online. We appreciate the compliments and look forward to being of service again.

Warm regards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 13 June 2014

I am from Australia and I stayed at this Hotel for 4 Nights last November 2013 from the outside the Hotel looks good the Customer Service looks to be impressive smiling at everyone who passes by, but be careful and watch out about your credit card details, I paid by cash and also using my Debit mastercard , to find later on that they continued ripping off my Debit cards 5 months later , thousands of dollars were taken out by these Eko or ego Hotel after a long dispute Commonwealth Bank helped me to get back some money but the interest left with me was huge , so please be aware , my Name is Bisimua Toa and can be reached at toamudwanga@gmail.com

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bisimua M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EkaHotel, Manager at Eka Hotel Nairobi, responded to this review, 16 July 2014
Dear Guest,

Thank you for choosing Eka hotel.

We appreciate your feedback and we will always endeavor to improve in order to satisfy your needs and expectations. Your comments have been shared with our tram who will be in touch with you.

Thanking you for your support and we look forward to hosting you again.

Warm regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Eka Hotel Nairobi

Property: Eka Hotel Nairobi
Address: Mombasa Road, Nairobi 00506, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 161 Hotels in Nairobi
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Eka Hotel Nairobi 4*
Number of rooms: 170
Official Description (provided by the hotel):
Eka Hotel a Nairobi hotel is ideally located along Mombasa Road in Nairobi the capital city of Kenya. It is situated minutes away from the Jomo Kenyatta International Airport, 5km from Wilson Airport and 5km from the bustling central business district. If you are looking for safari hotels, Eka Hotel is within easy access to the city’s many attractions and entertainment venues which make Eka Hotel an ideal safari accommodation hotel. ... more   less 
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