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“Lost & Found” 4 of 5 bubbles
Review of The Boma Nairobi

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The Boma Nairobi
Ranked #7 of 164 Hotels in Nairobi
Certificate of Excellence
Nairobi, Kenya
Level Contributor
42 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Lost & Found”
4 of 5 bubbles Reviewed 15 January 2014 via mobile

Friend had left behind his suit and returned to UK. Fearing a lengthy ordeal I took the challenge of picking it up. Delighted by prompt and effective service from Pascal and Esther.

Had a quick peak at a room as was being nosy - large and impressively appointed.

Stayed January 2014, travelled on business
Helpful?
1 Thank Tanzastat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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601 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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  • Danish first
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  • English first
  • French first
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English first
Perth, Western Australia, Australia
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 January 2014

Great location close to the airport and an absolute luxury hotel at a brilliant price. The staff can't do enough to help and the spa and breakfast is wonderful! Rooms were huge and very, very clean. Nothing bad to say at all!!

  • Stayed January 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Amber M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 10 January 2014

We stayed in this hotel on two occasions, once on the way to Kilimanjaro airport which was a very short stay (from 11pm to 6am) and then on the way back where we spent a full day and night at the hotel.

Both times we availed of the airport transfers to and from the hotel which were great (Nairobi airport is a lot calmer than I expected!).

The check in was really smooth and the staff were so welcoming and helpful. They even arranged for breakfast to be open 15 minutes earlier than usual for us when departing so we could have something quick before leaving for the airport.

The food is really great. The breakfast buffet was fantastic and all of the meals we had at the hotel were wonderful.

The bedrooms are nice but not amazing, they are very spacious and spotlessly clean.

The hotel is slightly overpriced but, overall, it's a very nice place to stay and the staff and food really make it.

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jen79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 9 January 2014 via mobile

We tried this hotel in December as we needed a place for one night after arriving from an international flight, and before a flight on safari. We wanted to avoid the traffic in Nairobi.

It was a great experience. We arranged for someone from the hotel to pick us up from the airport, as well as take us back the next day.

The hotel was excellent - new and well designed. The food was also very good.

The staff was really friendly and helpful.

We will definitely use this hotel again - it saved us a couple of hours sitting in traffic!

Highly recommended!

Stayed December 2013
Helpful?
Thank Inamd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Binbrook, Canada
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

One of the nicest places I have ever stayed. We were here for one night waiting for passengers. We arrived after flying through the night and were greeted by a breakfast feast the likes of which you would only find at the most prestigious hotels.

The rooms, service, location and food were all spectacular.

Thank you for the great experience.

  • Stayed July 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank PilotFox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 5 January 2014

We stayed here for just one night after arriving in Nairobi before flying to our destination. The hotel is ideal for those wishing to be close to the airport. The rooms are very nice and clean. All of the staff was very friendly. We only ate breakfast at the hotel, which was a very nice buffet.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank moseleme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telluride
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed 4 January 2014

We had a 6 hour layover in nairobi and because of the fire we decided to get a room at a hotel nearby, we looked at eka, and decided on boma hotel. It was a very nice hotel and they picked us up at the airport. Room was very nice, and food was good. on our layover back we also came here for our 6 hour layover back and had dinner and hung out in the lobby. Only negative is they charge for internet even in the lobby area. If you are having dinner, they don't consider you a "guest" so we had to pay for internet on our layover back. but i would definitely recommend. With what you pay for the safari, it's definitely worth it to start it right if you have a long layover in nairobi. The hotel is like 10 to 15 minutes from the airport, and we had no traffic, both ways.

Stayed November 2013, travelled as a couple
Helpful?
Thank Tourismexp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Boma Nairobi

Property: The Boma Nairobi
Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 164 Hotels in Nairobi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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