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“My expectations well passed!”
5 of 5 bubbles Review of The Boma Nairobi

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The Boma Nairobi
Ranked #7 of 161 Hotels in Nairobi
Certificate of Excellence
The Hague, Zuid-Holland, Netherlands
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“My expectations well passed!”
5 of 5 bubbles Reviewed 27 May 2014

The Boma impresses in all ways. The modern architectural look withstanding, you are welcomed to smiles right from security check, concierge, reception, housekeeping, restaurant, etc. So customer care score is 100%.

And wait! Location! This piece of comfort is located conveniently between the Nairobi city and the Jomo Kenyatta airport. So you are not worried of sucking up the crazy traffic with nerves of missing your flight. The food and beverages are above average and the health and fitness facilities are good.

I definitely recommend the Boma for a Nairobi stay, whether for business or pleasure. But for a holiday traveler, it is easy to plan for excursions which are not within immediate reach but surely accessible.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pamela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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607 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (108)
Date | Rating
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English first
Redruth, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 22 May 2014

We used this hotel as an overnight stay as we arrived late into Nairobi airport and could not get our connecting flight until the next day to the coast. I had emailed the hotel prior to leaving England asking for a price for a taxi to pick us up from the airport which they emailed back almost immediately stating $20pp. Hudson the taxi driver was there waiting for us after immigration, be it he was standing in the rain, but couldn't fault anything. On arrival at check in, we were welcomed by 2 lovely reception girls who booked our taxi for the following morning ($20pp) and alarm call and then got the porter to take us to our room.
Room was lovely, large room and large bathroom. Very comfortable bed be it just for one night. Staff at breakfast were there to greet you and everything at breakfast was available. Couldn't fault this and would recommend it to anyone either staying in Nairobi on business or as a connecting hotel to the airport. We had a connecting flight on the Saturday and left the airport at 08:00 which took 20 mins in the taxi to the main airport. Would book again as an overnight hotel.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ginge137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lannion, France
1 review
4 of 5 bubbles Reviewed 22 May 2014

Very well reception, competent and nice staff,
Great rooms,
Good services (huge fitness center with coach),
Excellent and sophisticated food,
Part of the profit donated to Red Cross,
Steam and Sauna too small and out of work when I was there.
Pool a liitle bit small.

Room Tip: Avoid rooms upper the swimming pools big fans !
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phiphy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington, DC
Level Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 21 May 2014

First stay won't be the last. The Boma has a great, quiet location between the airport and downtown; great rooms, gym and restaurant; and incredibly friendly, competent staff. The fact that this is not only locally owned and run, but by the Kenyan Red Cross even, was just an unexpected cherry on the sundae... It isn't cheap, but then plenty of other hotels in Nairobi are the same or more expensive for less quality...

Room Tip: My first room on the 5th floor, on the poolside, was noisy due to what was probably a generator. My...
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keithinbrazil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boone, North Carolina
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

There are a lot of beautiful properties in Nairobi, but few with the quality, professional and competent staff at The Boma. It is expensive - especailly for walk ups - but the location near the airport is great for one night stays and transfers. Booking on a travel site and you can get a better deal. Looking forward to my next stay.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dcw75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Richmond, United Kingdom
1 review
5 of 5 bubbles Reviewed 19 May 2014

We stayed overnight between arriving on our flight from London and our flight to Malindi next day. We chose it based on reviews, the fact that it was relatively near the airport, and the fact that the hotel will pick you up or take you to the airport in their own transport for $20. It also belongs to the Kenya Red Cross so that you know that the profits are going somewhere deserving. It lived up to all expectations. The service is excellent. The staff are helpful. The roooms are spacious and comfortable. But all this comes at a price.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pamela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Port of Spain, Trinidad
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 14 May 2014 via mobile

Two night stay whilst transiting through Nairobi. This hotel was a very enjoyable experience. Very large and well furnished room, modern bathroom with tub and shower, comfortable bed, and very clean. The breakfast was excellent.

One problem that I experienced consistently, however, was that hot water takes too long to come through to the room (several minutes). One maintenance problem that I reported late at night was rectified within 10 minutes.

Stayed May 2014, travelled on business
Helpful?
1 Thank grahamstansfieldking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Boma Nairobi

Property: The Boma Nairobi
Address: Red Cross Road, South C | off Popo Rd, Nairobi 00100, Kenya
Phone Number:
Region: Kenya > Nairobi
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 161 Hotels in Nairobi
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Boma Nairobi 5*
Number of rooms: 148
Official Description (provided by the hotel):
Hospitality has now become a new front in the fight against human suffering. Kenya Red Cross Society has taken this concept to the next level with the launch of The Boma Nairobi. This is a luxury deluxe hotel with an adjoining conference centre offering world-class hospitality, having every penny of profit funding the KRCS’s humanitarian work. This is 'hospitality with a conscience.' ... more   less 
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