Food used to be good here. I went yesterday hoping to get steak. There was no steak.
Worse, I sat and got a menu, and then the waitress disappeared for 15 minutes. I asked to speak to a manager - the waitress I asked (a different one) was not listening to what I said. When she finally figured out what I wanted, there was no manager available. Instead, there was a "supervisor" who was inept at handling a complaint.
I walked out and went to the food court downstairs instead. I used to go to Sierra often, but with the service level declining, I am unlikely to go back.
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