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The Hotel Emerald
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Reviews (61)
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Reviewed 10 June 2013

We stopped in Nairobi on they way back home from our Kenya trip. Checked-in at about 2:00 PM and checked out next morning after breakfast. Hotel was ok, and very clean because it is new. Great location - in the centre of the business district and in a relatively safer area of Nairobi ( as told to me by the porter), very very helpful staff. Bad point - Had to wait for an hour for food to come to that table for lunch and dinner, Good point - great food( we had Indian)

Overall, ok place to stay for a night.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank tanmay_das
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sagar D, General Manager at The Hotel Emerald, responded to this reviewResponded 15 June 2015

Dear Mr Tanmay -das
Thank you very much for taking your time to review our property. We are delighted you enjoyed your overall stay and specifically the food, but sorry for the delay . Please stay with us again in future. Thank you. Kind regards, Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2016
Google Translation

  • Stayed: July 2016, travelled with family
    • Value
    • Sleep Quality
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sagar D, Guest Relations Manager at The Hotel Emerald, responded to this reviewResponded 16 August 2016
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2016
Google Translation

  • Stayed: July 2016, travelled as a couple
    • Value
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sagar D, Guest Relations Manager at The Hotel Emerald, responded to this reviewResponded 17 August 2016

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2016
Google Translation

  • Stayed: February 2016, travelled on business
    • Location
    • Cleanliness
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sagar D, General Manager at The Hotel Emerald, responded to this reviewResponded 11 May 2016
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2015
Google Translation

  • Stayed: June 2015, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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