We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Best Western Premier” 4 of 5 bubbles
Review of BEST WESTERN PREMIER Nairobi

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 3 more sites!
BEST WESTERN PREMIER Nairobi
Ranked #21 of 164 Hotels in Nairobi
Certificate of Excellence
Gartringen, Germany
2 reviews
“Best Western Premier”
4 of 5 bubbles Reviewed 5 January 2014

Was here for one Night with my wife. We came late (23.00). But we were warmly wellcomed by the staff. We also had friends with us, which were allowed to have a drink on the rooftop bar. Must say great views from there on the nairobi skyline.
The room was very clean, hot shower, all electrical things worked. Breakfast was good and plenty. Staff are pros as u expect them. Price for the room is reasonable for nairobi, except the rooftop bar.
All in all a nice hotel where i will surely stay again.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tomsky2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review, 6 January 2014
Dear Guest,

Thank you very much for choosing to stay with us. We are very pleased you enjoyed your stay and found our facilities and services worth your money.
We also appreciate the time you took to share your experience at our property with the online world. We welcome both positive and negative reviews from our guest as they assist us serve our guests even better.
The Ciroc Bar ( at the rooftop) is a beautiful and exclusive lounge with beautiful views of the Nairobi skyline and charges slightly higher but affordable prices.

Please visit us again as you have promised.

Thank you.


Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

382 reviews from our community

Traveller rating
    149
    164
    32
    20
    17
See reviews for
32
47
26
215
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (61)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed 3 January 2014

The rooms are lovely and the bar and pool on the seventh floor are a real treat. The restaurant also serves great food!

Wonderful service and hospitality. Prices are also very very reasonable. The security issues facing the country are of course in the mind of every visitor to Nairobi - this hotel takes security very seriously which helped put our minds at ease.

Well worth a visit and would recommend.

  • Stayed December 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Danielle_LON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review, 4 January 2014
Dear Guest,

Thank you very much for posting your review online about your stay in our property.
We are delighted you found our hotel secure and a real worth for your money.
Please stay with us again in future.

Kind regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 31 December 2013

We had just spent a week in Diani beach and needed an overnight hotel, saw the hotel advert on the flight magazine, decided we try it out. When we came, the hotel was still under construction, just the finishing touches. The hotel staff did their best to ensure our stay was comfortable regardless of the fact that we were amongst the first few visitors of the hotel. I trust that the breakfast has improved s I did not enjoy it at all. Hoping to stopby again just to check in the improvements on the breakfast side and the much talked about endless pool on the roof. Overall, very good hotel with everything you need to keep in touch while travelling.

  • Stayed April 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ThuleN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review, 2 January 2014
Dear Guest,

Thank you for being among the first guests to stay with us in April 2013 and ensuring you posted it online.
The breakfast is superb and the swimming pool a marvel.
Please stop by as promised when in Nairobi to enjoy our facilities again.

Kind regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nairobi
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed 29 December 2013

The ambiance at the Pablo restaurant is so-so but the restaurant is quite clean with friendly but not-so-efficient service. I called to make a reservation earlier in the day but when we got there, they were surprised to see us and started shifting tables around to accommodate us all!
The winner of the best meal was the Swahili grilled fish which was quite tasty with the rice. The starters (vegetable soup and chicken wings) and grilled chicken were also pretty good. However, whatever you do, do not order the butter chicken. It was quite bland and the nan was as thick as a loaf of bread!
The prices are not through the roof so if you are looking for a simple night out, it is worth a try (if you are not craving the butter chicken that is).

  • Stayed December 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Service
Helpful?
Thank VillaMachakos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review, 30 December 2013
Dear Guest,

Thank you for visiting our Pablos Restaurant over this festive season.
We apologise for the confusion with your restaurant reservation. We could have done this better as we have always done.

Your valuable comments on the butter chicken as well as nan have been very well noted and the chef alerted as well. We expect an immediate improvement in these two dishes and invite you to try them out again when you visit us.

Please feel free to get in touch with the management when you visit again.

Kind regards,


Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Turku, Finland
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 29 December 2013 via mobile

This hotel is A good place to recharge your batteries while exploring Kenya. It worked for us perfectly. We spent one week in Malindi, which accomodation was really African (which is ok too). Then we spent one night in Best Western Nairobi and went to A safaritrip for 4 days. Then we came back to Best Western for two nigths before flying back home. It was relaxing to be able to take a little break in a place that had good quality and technique that worked perfectly. We were in A vacation, but I can imagine this hotel to be perfect for A business trips too. Really nice and comfortable restaurants and nice pool area on a rooftop. Excellent choice!

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Aapo S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review, 30 December 2013
Dear Guest,

We are delighted you chose to stay with us on two occassions during your recent trips in Nairobi.
Thank you very much for posting your experience online.

As you noted, we are an excellent choice for a business trip too. Please stay with us again when you visit Nairobi.

Kind regards,


Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
152 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 25 December 2013

When I recall my last stay in nairobi, I only recollected the following:
1. good hotel staff,
2. very courteous & helpful.
3. Excellent food, great bar & real good breakfast spread.
4. This definitely would be one of well maintained properties. rooms are well maintained
I m unable to recall negatives & in fact came back to stay back again for overnight stay while on transit!

the prices could be a little more competitive to make it a complete package.

Room Tip: the top rooms facing road to get a view of people moving. it looks great.
See more room tips
  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AnilBabita
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review, 26 December 2013
Dear Guest,

Thank you very much for choosing to stay with us on two occassions as well as posting your review online.
We are glad you enjoyed your stay. Your comment on the prices is well noted but is well compensated with very good customer service to ensure all our guests get real value for money.

On your return to Nairobi please make a point of staying with us again and we assure you of good value for your money.

Thank you.

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Halmstad, Sweden
Level Contributor
75 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 bubbles Reviewed 13 December 2013

I stayed at this hotel two nights by myself since I was waiting for my travel companions to arrive. I arrived very early in the morning and my room was not ready. However, I was shown to the gym by a very friendly man. There I got everything I needed and when I was done my room was ready. The staff could not be friendlier and more accommodating. The food in the restaurant was very good and value for money. The room spotless. I was very happy with my stay!

  • Stayed November 2013, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank SwedenMep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SamsonA184, Rooms Division Manager at BEST WESTERN PREMIER Nairobi, responded to this review, 23 December 2013
Dear Guest,

Thank you very much for choosing to stay with us during your recent visit to Nairobi.
We are grateful you took your precious time to share with the online world your experience.
It is satisfying to note that you had a fulfilling stay with us and we would like to invite you to visit us again when in this part of the world.

Kind regards,

Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Nairobi hotels
Nairobi Central Business District
Best Western Plus Meridian Hotel
Amber Hotel
#13 of 164 in Nairobi
4.5 of 5 bubbles 67 reviews
The Heron Portico
#4 of 164 in Nairobi
4.5 of 5 bubbles 414 reviews
Show Prices
Show Prices
Show Prices
Sarova Stanley
#8 of 164 in Nairobi
4.5 of 5 bubbles 1,057 reviews
Hilton Nairobi
#28 of 164 in Nairobi
3.5 of 5 bubbles 1,135 reviews
Show Prices
Show Prices
Show Prices

Been to BEST WESTERN PREMIER Nairobi? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PREMIER Nairobi

Property: BEST WESTERN PREMIER Nairobi
Address: Argwings Kodhek Road | Hurlingham, Nairobi 00606, Kenya
Region: Kenya > Nairobi > Upper Hill Estate
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 164 Hotels in Nairobi
Price Range (Based on Average Rates): ££
Hotel Class:4 star — BEST WESTERN PREMIER Nairobi 4*
Number of rooms: 96
Official Description (provided by the hotel):
Best Western Premier Nairobi is located in the suburb of Hurlingham within 10 minutes drive from Nairobi central and 20 km from the Kenyatta International Airport. The hotel features a swimming pool, restaurant and a gym.Each air-conditioned room offers a view of the city and comes equipped with a satellite TV, minibar and tea-and-coffee-making facilities. The private bathroom includes a shower and free toiletries.The restaurant at Premier Nairobi serves breakfast, lunch and dinner. A number of restaurants serving a range of local and international cuisines can be found within 2 km.For relaxation, guests can lounge beside the heated pool or enjoy a round of golf at the Royal Nairobi Golf Club, 3.2 km away.Free Wi-Fi and private parking is available and a business centre including secretarial services is available to guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Jovago.com, Agoda, Booking.com, Ebookers and Travel Republic (UK) so you can book your BEST WESTERN PREMIER Nairobi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing