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“there's a reason why it's so inexpensive”

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Hotel Ambassadeur - Nairobi
Ranked #126 of 164 Hotels in Nairobi
Washington, DC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“there's a reason why it's so inexpensive”
Reviewed 15 February 2007

i was going to write and write about how horrible the hotel ambassadeur is, but in the end "there's a reason why it's so inexpensive" sums it up.

a few lowlights -

while the hotel is located in a prime downtown location, it is surrounded by bus (matatu) stops. buses in nairobi are privately owned and the drivers must solicit passengers. they do this by screaming, sometimes using a bull horn, at the top of their lungs no matter the time of day. it is nearly impossible to sleep. (i had heard that the ambassadeur was loud, but i live in a major us city, right on a major thoroughfare and between a police station and a fire station. it has nothing on the noise from the matatu stand!)

it's not all that safe. they do have guards on every floor, but items were still routinely stolen from rooms and the restaurant. the guards also did little to keep the thieves from roaming the halls - the very thing their mere presence was supposed to stop.

back in the day the ambassadeur was the premier hotel in nairobi - five stars all the way. unfortunately, it has fallen into complete disrepair. we are avid world travellers and have a high tollerance for "well worn." this place is down right dirty. it was so bad that we were hesitant to leave our unopened suitcases on the surfaces.

just don't bother.

**only one highlight - the night porter, shadrach, was excellent! the rest of the staff was sketchy.

  • Liked — the night porter, shadrach
  • Disliked — the stay in its entirety
  • Stayed January 2007, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
3 Thank Twenty7east
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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36 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Warsaw
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 January 2007

I have stayed at this hotel twice during my trip- 4 days in total. The only thing which was good- was the price. compering the other rates in Nairobi, hotel seemed to be safe and cheap. But what we did not like: almost nothing worked (shower, TV, phone), rooms definetly need to be renewed and it was quite dirty. and the most important thing- it is extremly loisy there, as the hotel is just to the buses stops, so for the first night I got to sleep at 4a.m.
The important thing- it was safe, guards on every second level, so ok from that side.

  • Liked — safe and rate
  • Disliked — location and cleanliness
  • Stayed January 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank R0BERT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
oklahoma city, oklahoma
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 August 2006

i would not recommend this hotel at all to anybody...i was there for 21/2 weeks and in this time the hot water was not on for 5 different days during the stay and my passport was stolen out of my room during the night when i was asleep....management covered for taxi to embassy and called the police and of course the thief was never caught, but it caused a lot of headaches to get another passport
the food in this hotel was acceptable but staff was very poor...
if there are any questions, please ask......
riocoribri04@aol.com

  • Liked — the convienence of nearby shopping and sightseeing and bustransportation
  • Disliked — noisy from traffic and not very clean
  • Tips/Secrets — check for better accomodation
  • Stayed February 2005, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
10 Thank riocoribri04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Hotel Ambassadeur - Nairobi

Property: Hotel Ambassadeur - Nairobi
Address: Moi Avenue | PO Box 30399-00100, Nairobi, Kenya
Region: Kenya > Nairobi
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant Room Service
Hotel Style:
Ranked #126 of 164 Hotels in Nairobi
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hotel Ambassadeur - Nairobi 2.5*
Number of rooms: 83
Official Description (provided by the hotel):
Ambassaduer Hotel is conveniently situated in the heart of Nairobi close to the best restaurants, cinemas and shopping malls. The hotel is located directly opposite the National Archives. The hotel is a 3 star with 83 en suite rooms all with internet connectivity. ... more   less 
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Also Known As:
Ambassadeur Hotel Nairobi

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