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House of Waine
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Reviews (272)
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All reviewskaren blixen museumrose petalsdressing roomelephant orphanageboutique hotelkazuri bead factorybottle of champagnequiet oasissmall hotelpost safaritwo nightsnext morningcolonial stylewilson airportbeautiful roomrooms are spaciousnice pool
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214 - 219 of 272 reviews
Reviewed 30 August 2011

The hotel offers all amenities of western comfort in a romantic setting with an "Out of Africa" feeling. The spacious garden with the inviting patio and pool are a serene place to reflect. The house itself feels like staying at somebody's home.

  • Stayed: December 2010, travelled on business
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Thank UteSonnenberg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2011

House of Waine is a top boutique hotel in Karen, a luxurious suburb of Nairobi, just minutes from Wilson, the small airport used for safari trips. The hotel is quiet and elegant and you can relax here after a long flight into Kenya, before you start your safari.
We were very pleased with the rooms, food and all services. While you are there you should visit Karen Blixen's memorial house and the Kazuri workshop, in which single mothers make world known jewelry. The hotel can arrange you in minutes a car to drive you around.

  • Stayed: July 2011, travelled with family
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1  Thank RaduZaciu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 July 2011

We had stayed 2 nights at the sublime Giraffe Manor but couldn't get in for the last night before our safari, so had opted to move to House of Waine. By the end of our stay we were calling it the House of Paine!

Granted, they had a lot to live up to after Giraffe Manor but it is such a shame because House of Waine has enormous potential.

The rooms and bathrooms are very nice. Huge proportions, nice decor and very clean. The problem really lies with the management and atmosphere. While the staff were lovely, they just did not try to ensure that your needs were met. It was obvious that there is no strong management presence here to guide their staff.

A male in our party commented that the atmosphere was clinical. He was right, zero atmosphere! There also appeared to be no other guests, it felt deserted. The only time we saw another person was at out 6am breakfast the next day to make our flight to Samburu.

They have a gorgeous pool and Cabana area and we sat out there for several hours. Not once did a staff member come near us to see if we wanted a drink. After at least 2 hours we sent the children to look for a waiter. We noticed that the cabana was wired with Bose speakers and enquired about music. The waiter said he thought we would not like to be bothered!

Considering that you are paying for all drinks etc you would think that the hotel would actually be keen to increase their revenue instead of you having to beg for a drink.

For a hotel that looks so lovely I truly hope that they change the leadership and bring this hotel up to the service standards that it deserves.

Room Tip: All rooms are very nice.
  • Stayed: July 2011, travelled with family
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1  Thank LelaAbuDhabi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 July 2011

House of Waine was one of the first hotels I stayed in (been many since) on my first trip to Nairobi (December 2010).

I have no complaints about the accomodations or service, but I have found newer and nicer hotels to stay at in the suburbs of Nairobi since that time.

The rooms are nice and clean. The bathrooms are modern and well appointed. The restaurant was satisfactory.

When you take a trip to a place like Kenya you expect to have something that is a little more exotic or outstanding. There is nothing about this hotel that I would tell you was either of these two things.

  • Stayed: December 2010, travelled with friends
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1  Thank rachelnyc17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 June 2011

We stayed at House of Waine on the last night of our trip to East Africa and were delighted with the experience.

The location is perfect; safely away from the tumult of central Nairobi, and close to the Sheldrick Center, where we visited orphaned rhino and baby elephants, a wonderful experience. It's also close to the Giraffe Sanctuary, which we didn't get to visit. The hotel feels very safe, and security is tight.

We stayed in the elephant-themed Tembo room, which is beautifully decorated in mostly silver, grey, black, and white. The elephant touches are subtle, including a picture of flowers that was actually painted by an elephant- very clever.

The hotel is immaculate, the food is excellent, and the service is attentive but not overwhelming. Also, they have free wifi, and let us borrow a laptop at no charge.

Overall, I wish we'd had more than one night at House of Waine, and would love to return there.

  • Stayed: June 2011, travelled as a couple
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2  Thank nymira
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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