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“Friendly, decent budget accommodation in convenient location” 3 of 5 bubbles
Review of Kenya Comfort Hotel

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Kenya Comfort Hotel
Ranked #69 of 164 Hotels in Nairobi
London, United Kingdom
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Friendly, decent budget accommodation in convenient location”
3 of 5 bubbles Reviewed 9 June 2012

Stayed in this hotel on two separate nights. Both times, I found the staff to be friendly and helpful. The hotel felt safe with security guards at the front door at all times and iron gates (requiring a key for entry) on each floor. The first time, I stayed in a standard room which was basic and clean with everything you need in a cramped space. The room and the hallway reminded me of student dormitories - this was the first thing that came into my mind. It's not a bad thing, just a description to give you an idea of what to expect. For the second visit, my friend and I decided to upgrade to the deluxe room (one tier up from the standard room). The deluxe room was more spacious and didn't cost much more so if you can, I would recommended a deluxe room.

The hotel is in a convenient location with a couple of small shopping centres and supermarkets nearby. One of them is just behind the hotel and the supermarket there (Nakumatt) is 24 hours which comes in handy for the quick trip for water, snacks etc. There are also a number of cafes and fast food restaurants around. The hotel has a 24 hour restaurant, which was also convenient and the food was good and decently priced.

The only thing was that street noise carries into the rooms so it could get quite loud. For me, this wasn't a huge issue but for light sleepers this is something to consider.

In Nairobi, where decent, safe budget accommodation seems to be hard to find. I have no qualms about recommending this hotel.

  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank petiteBee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

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    78
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (49)
Date | Rating
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English first
Atlanta, Georgia
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 4 June 2012

I stayed at this hotel while traveling solo to Nairobi Kenya on my way to Tanzania. I found the hotel to be safe. The front desk people were so, so but the guards were nice. The room was clean. They have a restaurant and computer room ( charge by the minute). The restaurant food is "okay" but is a nice convenience. The wait staff and cooks are very friendly. The hotel has an elevator. When I go back this hotel will be my second option because Parkside Hotel is less and basically the same type of hotel, except it doesn't have an elevator, restaurant, and computer room. The rooms are very basic. Which is what you would expect for the money.

The location is great! The hotel is across the street from where I caught my shuttle to Arusha. I would recommend this hotel as a great budget friendly facility.

Room Tip: Ask for a room away from the bar/club.
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  • Stayed January 2012, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Manifest2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 bubbles Reviewed 27 May 2012

Spent a total of 4 days here last month. The rooms can be quiet noisy..but as all bars etc close at 11.00p.m. then it's not a real problem. The rooms are basic but very clean..tipped the 2 guys who cleaned them at the start and never had any problems. Laundry...outrageous....live dirty or get a second mortgage!

The Bar: wonderful staff, couldn't do enough for you, smiling and helpful all the time.

The Restaurant: Breakfast very passable..however do not take your coffee to the Internet corner (located just outside) unless the larger Waitress is aware. you would have thought I was stealing the cup etc.

Security: Good. All floors have an independant iron door to access that particular floor and cctv is installed and working.

50 mts down Monrovia St there is a 24 hr Supermarket...good for water, juices, snack attacks at 03.00 :)

Pizza place opposite...give it a miss. Soggy undercooked fayre. better to walk past the Supermarket and use the Nairobi Writers Club annexx.

Small Park opposite the Hotel for those who need a smoke (everywhere outside is classed as Public: therefore NO SMOKING). Small area set aside for those of us who need the weed!

Taxis outside...be careful as always, pricey and old. Buses leave opposite everyday for tanzania, Mombassa, Northern Kenya etc.

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Nabaat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 13 May 2012

We spent two nights (one in a budget, one in a standard) here in April 2012. The staff were friendly and helpful, and there was plenty of security to make us feel safe. For us the budget room was better as we did not need a tv or wardrobe. The location is right next to the shuttle to Arusha/Moshi which makes this a very conveienet spot to stay if you are heading to climb Kilimanjaro. It is also close to a supermarket and many cheap places to eat.

All up this would be my first choice of accomodation in Nairobi (and I have stayed in much more expensive places).

Room Tip: Choose a budget room if you do not need a TV.
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  • Stayed April 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ryanruddick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 2 April 2012

We stayed in a budget room on the second floor. We booked our room online, paying 95 USD, only to discover that it would have been 75 USD if we paid at the hotel.

The rooms were small and had thin walls. We originally had a room along the street and it was really loud. We had to ask to have our room changed, which they did because we had not "used" it yet. Room had no A/C. Had windows but did not have screens so we were hesitant to keep them open due to bugs and mosquitoes.

They had good security with safe deposit boxes located on the 3rd floor.

We liked the location. There was easy access to food, bank and shopping. Check out City Market which is a 5 minute walk away to bargain for souvenirs.

Room Tip: Room that is not along the street.
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  • Stayed March 2012, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank hannnahk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brookmans Park, United Kingdom
Level Contributor
614 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 331 helpful votes
4 of 5 bubbles Reviewed 25 January 2012

This is a great Nairobi hotel. If you want somewhere Western look elsewhere. When I was dropped off I had my doubts, but as soon as I entered the lobby, met the staff, was escorted to my room I felt at home. This place encapsulates African charm, efficiency and friendliness. Granted it could do with being refurbished, but that might take away the magic. In fact, take that back. Don't refurbish it. Leave it as it is. The staff are wonderful. Breakfast is great. Strong reliable WiFi in the rooms. Nice bar showing English Premier League matches and serving meals as you watch. The local beer,Tusker, is more than acceptable, and round the corner is a great supermarket and pizza place (on Terrific Tuesday you get two for the price of one - try the veggie, superb). My room was cleaned spotless every day. Looked like nobody had been there before. Didn't see one bug, which is always important for me. So the only warning is this: if you want plastic, sanitised conditions you may not enjoy the Kenya Comfort, however, if you want to feel at home as a guest of Africa's finest hospitality from the moment you arrive, then the Kenya Comfort is the place.

Room Tip: I had room 603 which had air con. It was on the front and some people advised against this because o...
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  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank breweruk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 January 2012

Kenya Comfort was really nice.... we spent three nights here in Jan 2012. The staff were awesome.... Martin, Fred, Walter, Jackie and all the rest whose names i did not master. All of you are very nice workers. I will always stay at Kenya comfort whenever i am in Kenya

  • Stayed January 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank josh l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kenya Comfort Hotel

Property: Kenya Comfort Hotel
Address: Monrovia Street & Muindi Mbingu, Nairobi 30425, Kenya
Region: Kenya > Nairobi
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #69 of 164 Hotels in Nairobi
Price Range (Based on Average Rates): £
Hotel Class:1.5 star — Kenya Comfort Hotel 1.5*
Number of rooms: 91
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