Stayed in this hotel on two separate nights. Both times, I found the staff to be friendly and helpful. The hotel felt safe with security guards at the front door at all times and iron gates (requiring a key for entry) on each floor. The first time, I stayed in a standard room which was basic and clean with everything you need in a cramped space. The room and the hallway reminded me of student dormitories - this was the first thing that came into my mind. It's not a bad thing, just a description to give you an idea of what to expect. For the second visit, my friend and I decided to upgrade to the deluxe room (one tier up from the standard room). The deluxe room was more spacious and didn't cost much more so if you can, I would recommended a deluxe room.
The hotel is in a convenient location with a couple of small shopping centres and supermarkets nearby. One of them is just behind the hotel and the supermarket there (Nakumatt) is 24 hours which comes in handy for the quick trip for water, snacks etc. There are also a number of cafes and fast food restaurants around. The hotel has a 24 hour restaurant, which was also convenient and the food was good and decently priced.
The only thing was that street noise carries into the rooms so it could get quite loud. For me, this wasn't a huge issue but for light sleepers this is something to consider.
In Nairobi, where decent, safe budget accommodation seems to be hard to find. I have no qualms about recommending this hotel.
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