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Alison G

Amazing sums it up

5.0 of 5 bubblesReviewed 9 Sept 2019via mobile
We came to the Ashnil Camp for 4 days/3 nights but we certainly didn't want to leave. We were treated like royalty by all of the staff, everyone made the effort to speak to you and ask about your day. The staff also took the time to give us more information about the animals and tribes which we really appreciated.

The tents were amazing, very clean and spacious with all of the amenities we needed to make us comfortable. On returning from our afternoon drive the nets were done and curtains had been shut ready for the evening and the delivery of hot water bottles ready for bed was a lovely touch.

The food was excellent and drinks were reasonably priced. Special thanks go to Amos for the fantastic service he provided at meak times. Our daughter turned 13 while in camp and what a day she will never forget, not only was she in the Mara but the staff made such a fuss of her in
the evening too which was brilliant.

Thanks must also go to our driver kerore who tailored our safari perfectly and bent over backwards to make sure it was an amazing experience.

A big thank you to everyone at Ashnil for making our holiday of a life time so unforgettable, we will treasure the wonderful memories of our time there forever.
Date of stay: August 2019
Trip type: Travelled with family
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Edwin N, Manager at Ashnil Mara Camp, responded to this review
Responded 11 Sept 2019
Dear Alison,

Thanks for having chosen to stay with us and more so for this wonderful review.

Its gratifying that you enjoyed your stay and loved the finer details of our services which included the cake presentation.
I'm glad you can even single out the staff who made your stay memorable. They'll be rewarded to boost their morale so that can keep up the good work.

Once again thank you very much and look forward to hosting you again in the near future.

All the best and take good care.

This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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All reviews the river game drives hot water hippos and crocodiles pasta station four poster gift shop fire pit nice pool our waiter every night lunch and dinner dining area turn down service buffet style electric fence luxury tents
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Reviewed 7 September 2019

Property itself is fairly good and clean. There is a nice open lounge area overlooking the Mara river, a bar and a big dining space. The tent that we were in can use some updating but it was spacious and clean. The thing that we were pretty disappointed with about the place is the fact that the property lose power and hot water for a few hours at night. This is an inconvenience even though the guests are made aware of it once in the tents. One great thing about this place though is the variety of food and they are mostly delicious. There's plenty of Indian dishes, Italian, some African and good selection of desserts. It's buffet for breakfast and dinner. Staff are nice and friendly particularly the ones in the store and the Masai wait staff. Seeing a pack of mongoose (about 50 of them) right outside our tent was a pretty cool and freaky :) sight at the same time.

Date of stay: June 2019
    • Value
    • Rooms
    • Service
1  Thank World_JetsettersUsa
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edwin N, Manager at Ashnil Mara Camp, responded to this reviewResponded 11 September 2019

Dear Esteemed Client,

We thank you for having stayed with us and more so for these review.

Its encouraging to note you had a nice stay with us and hereby would like to assure you the gray area noticed ie tents upgrading will be addressed to enhance on guests comfort.

Otherwise thanks again for the visit and hope to host you again soon!

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Reviewed 6 September 2019

Our first day on safari, we were disappointed to hear Mara Serena was fully booked, and that we were going to a lodge that we hadn't researched beforehand. The winding entrance road seemed to have giraffe, zebra and a lion perfectly placed by Disney--how could we be seeing so many animals our first hour in the park? It turned out to be a wonderful circumstance that Serena was overbooked. I absolutely loved Ashnil Mara Camp. The location was perfect for all of our game drives on the Mara. The wooden-timbered open lobby/bar/dining area was a comfortable and central meeting place for us to relax, or prepare for game drives. The gift shop has the BEST prices and souvenirs we saw anywhere! (Better than our Maasai Village visit, souvenir shop visits, and other hotel gift shops.) The buffet was varied, good for our gluten-free folks, and well-prepared, but not particularly "fancy". They ran out of popular items fairly early, but we always had enough to eat. Boxed lunches were very nice. Our tents were very nice--solid walled bottoms on the path side, zippered on the deck side overlooking the river. There was a slight musty/mildewy odor on the canvas near the path side, but keeping canvas spotless in a wooded environment is near impossible. As everywhere (on tent safari), it can be loud. (I highly suggest ear plugs and eye mask for sleeping.) The hippos grunt loudly early in the morning, and we were near a small rapid that gushed constantly. You're so tired from game drives, it shouldn't be an issue unless you're a super-light sleeper. The pool was decent sized, but had bugs on the surface most of the time. It was very cold, but then again it was winter. My companions enjoyed their massages, though one of them went overtime, which meant my massage ended up having to be canceled (by me, because it was the only time slot I had available.) The lounge often has entertainment or slide shows in the evening; there are also campfires lit along the river. Just sitting on the riverside lounge chairs is an experience, since you never know what wildlife will be at the river! We loved our waiters, porters and bar staff. (Our porters were amazing; waiting amongst the trees if it was dark to give us lantern light, or waiting to take our bags when needed.) A thoroughly enjoyable stay and I would go again! The only caveat I would have is be prepared to walk considerably, depending on your tent location. Ours was one of the farthest away, which meant we were on a great spot on the river, but it was a trek if we forgot something in our tent. As reference, our travel agent gave us three levels of comfort to choose from on our trip: Basic lodging, Mid-range lodging and Luxury lodging. We chose Mid-range, which meant the places we stayed were clean and comfortable with good food, but not extravagant. Hint: Take lots of 1$ bills for tips!

Room tip: Ask for a tent closest to the main lodge area if you have issues with walking.
Date of stay: July 2019
    • Location
    • Cleanliness
    • Service
Thank SpunkyPrimate
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edwin N, Manager at Ashnil Mara Camp, responded to this reviewResponded 11 September 2019

Dear Esteemed Client,

We are delighted to read your review of which we thank you very much for the time taken to post the same.

Its was indeed a pleasure hosting you after your preferred destination ie Serena was full booked, and its even more gratifying that you had a nice stay with us and have no regrets having missed Serena!

Having had a nice experiencing with us, I hope you'll consider us for your next trip and even refer your colleagues/friends to come sample the same?

Thanks once again and wish you all the best in your endeavors.

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Reviewed 5 September 2019 via mobile

A spectacular camp set on the Mara River. We stayed here for 3 nights and felt like we were truly immersed in the thick of the action.

The camp itself is brilliant. We stayed in a double tent and it was extremely comfortable with great facilities and a great view of the river. Lovely hot showers during designated times and a really comfortable experience for someone who hates camping like me!

The restaurant and bar areas were great. Food very tasty and varied options across breakfast, lunch and dinner. Tusker beer is very tasty!

The highlight - our 3 day safari with Musa. He was exceptional and really made our experience an unforgettable one. We saw a spectacular array of wildlife and his experience and knowledge was invaluable. This made the early starts and full-on days worth it! He recommended we do a sunrise balloon ride and I am glad he did - a one off experience to say the least.

All of the staff at the camp were fantastic and could not do enough for us. Will miss the regular hearing of “Jambo Jambo” from them all.

I could not recommend this camp enough. It was truly amazing. Thank you to everyone.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank R8184CMrichards
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edwin N, Manager at Ashnil Mara Camp, responded to this reviewResponded 11 September 2019

Dear Richards,

Thanks again for these great review.

We truly feel honored and together with my very able team. we'll continue aspiring for success with our overall hospitality.

We wish you all the best hoping to host you again or any of your friends you may refer to us, and hereby promise our best unrivaled services.

Cheers!

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Reviewed 30 August 2019 via mobile

Stayed for 3 nights. Located right in the center of the action, as soon as you drive out of the gate you find animals. The luxury tents are clean, comfortable and very nicely decorated. Ours sat on the river which was a nice plus. The shower was something to look forward to in the morning, and after a long day out on Safari. Food was excellent. To save the best until last, the staff, they were all fantastic. Everyone was so kind, helpful, and friendly which made for a great atmosphere. Especially want to thank Alfred and Nicholas they went the extra mile each day we were there to ensure we were happy.

Date of stay: August 2019
Trip type: Travelled as a couple
1  Thank 207edwarda
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edwin N, Manager at Ashnil Mara Camp, responded to this reviewResponded 11 September 2019

Dear Edward,

Thanks, you can never go wrong with Ashnil Mara.

Together with my able staff, we go the extra mile to ensure our esteemed clients are comfortable and well taken care of.

I'm delighted you experienced on these and can recommend to your colleagues/friends willing to go for a safari of a life time experiences.

Thanks again and hope to host you again soon!

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Reviewed 28 August 2019 via mobile

Was here with family and wish the rooms were better. Could do with a makeover and better lighting. Definitely needs an intercom to the reception and not walk up in the night if you need something.
Staff are all very pleasant and responsive. Food is good for vegetarians.

Date of stay: August 2019
Trip type: Travelled with family
Thank sg1004
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Edwin N, Manager at Ashnil Mara Camp, responded to this reviewResponded 11 September 2019

Dear Esteemed Client,

We thank you for these feedback.

As you rightfully opine, our tents needs some face lift, and would like to assure you these is work in progress.

As we speak the rehab works have started and soon these concerns will be a case of the past.

I thus take this early opportunity to welcome you back to witness the developments we'll have made. And as is our norm, I promise you our best personalized services ever!

Thanks again and best of regards.

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