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“Fabulous hotel, excellent service”

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Sarova Mara Game Camp
Certificate of Excellence
London
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Fabulous hotel, excellent service”
Reviewed 27 April 2014

During 18 days in Keyna I stayed at 5 x Sarova hotels. All unique in their style but have consistent staff commitment and efficiency. Had a wonderful stay at Mara game camp: Thank-you to everyone...hope I can come back again!

Room Tip: Rooms are tents but its serious Glamping!!! All have brick built bathrooms, electric and comfortable...
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  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Jainii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony K, Manager at Sarova Mara Game Camp, responded to this review, 11 May 2014
Dear guest,

Thank you for your appreciation of Sarovas biggest asset - Our staff. Such is our commitment to our employees by offering a dynamic and challenging work environment fostering personal and professional growth that we refer the team as 'our associates'!

This has been the pillar of our growth by which we strive to provide personalized service to detail.

Welcome.
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998 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (285)
Date | Rating
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English first
Kenya
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 April 2014

My Easter could not have been this better..Thank you Mr. Anthony Kashero - Lodge Manager for making sure that my stay was well thought off. mmmmh...how about a bush Lunch on arrival even before we get to the camp..though i arrived late Samuel made sure that i got quality service.. and cant forget Imelda - the Buffet ambassador taking you through the whole menu and service to your fullest..thank you Imelda you were very helpful through out my stay. Sarova Mara will keep you engaged with the various activities and entertainment. Ken the driver and guide very informed made the Game drive one of a kind. Mohamed got my taste bands alert my getting my cocktail drink right, engaging with the client all the time. one thing that stood out for me..The staff are well motivated, informed and ready to help all the time, their creativity and talents like the Guitarist / musician Thumbs up. it was sad to say goodbye... Anytime i would go back and refer an avid traveler.

  • Stayed April 2014, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bella W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony K, Manager at Sarova Mara Game Camp, responded to this review, 11 May 2014
Dear guest,

We thank you for spending Easter festivities with us. Your feedback is truly humbling. It is also touching that you could name some of our team so well and where they did well. We do hope to have you back soon more so before and during Christmas holidays!

karibu nyumbani!
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Seattle, Washington
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 April 2014 via mobile

Most luxurious camping I have ever had! Family safari this was the fourth sarova hotels. Truly five star made ever more special by the genuine caring staff. A trip of a life time made even more special by this wonderful chain of hotels within Kenya.

Stayed April 2014
Helpful?
Thank akwp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony K, Manager at Sarova Mara Game Camp, responded to this review, 13 May 2014
Dear guest,

Thank you for your candid feedback. We feel greatly honored. We look forward to your next visit and assure you of yet another memorable stay.
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Nairobi, Kenya
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 April 2014

How do i start? The road to the camp is seriously horrible just giving a heads up if your going by road. However,arrive at the camp and you forget all your discomfort,quick check-in briefing and room assignment. Tents quite updated with amenities to match. My favourite accompaniment was the garlic bread (i need the recipe !!!!!!) only downside was too much salt in some of the dishes. Thoroughly enjoyed the safari through the park. Hope to be back during the migration season.

  • Stayed April 2014
    • Value
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Helpful?
2 Thank halima82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony K, Manager at Sarova Mara Game Camp, responded to this review, 13 May 2014
Dear guest,

Thank you for having chosen to stay with us in your visit to the Mara. We feel greatly honored by your encouraging feedback. We have indeed taken note of the areas that do need improvement with a view to address them.

The good news is that the county authorities have began work on the road and it will be a much better drive in a few weeks time.

We do look forward to your return.

Cheers!
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Kajaani, Finland
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 April 2014

There was all you needed between game drives. Well equipped tents, exellent food, friendly staff. We enjoyed atmosphere that you can feel while beeing in the middle of national park. And because everybody seemed to enjoy their staying the general feeling was high.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
1 Thank Amakarit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony K, Manager at Sarova Mara Game Camp, responded to this review, 13 May 2014
Dear guest,

Asante sana!

We appreciate your support and hope that you will visit Sarova Mara Game Camp soon for yet another 'refreshing African hospitality' experience.

Karibu tena.
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Ridgetown
Level Contributor
1,015 reviews
135 hotel reviews
common_n_hotel_reviews_1bd8 473 helpful votes
Reviewed 2 April 2014

It's all about location and the Sarova Mara Game Camp certainly has it. It is well located in the middle of the Masai Mara Game Reserve. We only stayed here for two nights and went on three safaris but we were able to see a vast array of animals from here. We saw about 14 lions (including a mating pair) and several cheetah and were lucky enough to see a black rhino. Of course there were hippos, giraffe, cape buffalo, zebra, jackals, elephants, ostrich and hundreds of antelope.
Of course, I do not wish to detract from the quality of our stay The food was good, the staff friendly. the beds comfortable and the pool great. Perfect!

  • Stayed February 2014, travelled with friends
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Helpful?
3 Thank RandyRoss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anthony K, Manager at Sarova Mara Game Camp, responded to this review, 13 May 2014
Dear guest,

We highly appreciate your visit and that the Maasai Mara lived up to its billing. Your encouraging feedback on our facility and services is most welcome and hopefully we will be seeing you soon.

Karibu tena!
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Toronto, Canada
Level Contributor
53 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 March 2014

Before we booked the trip, I was not sure what to excpect in the middle of the Maasai Mara National Park. The Sarova Camp far exceeded our expectations. The staff, the facilities, the luxury tent that was more like a luxury cottage, the food at the restaurant, the swimming pool, the gardens. I would highly recommend this paradise in the middle of the wilderness. Thank you Sarova for making our trip most pleasurable.

Room Tip: We got tents(cottage) #1 and #2. They were the closest and there was no concerns with noise and the...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Ravi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Francis M, General Manager at Sarova Mara Game Camp, responded to this review, 29 March 2014
Dear Guest,
It is a pleasure reading your review above. Thank you for taking time to review your stay in Sarova Mara Game Camp. I am happy to note that you found our facility and service meeting your expectations. We trust that you will give us another opportunity to be of service to you in the near future.
Karibu tena to Kenya and to Sarova Mara!
Kind regards,
Francis Msengeti
Lodge Manager
Sarova Mara Game Camp
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Additional Information about Sarova Mara Game Camp

Property: Sarova Mara Game Camp
Address: C14, Keekorok, Masai Mara National Reserve 00200, Kenya
Region: Kenya > Rift Valley Province > Masai Mara National Reserve
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 8 Hotels in Masai Mara National Reserve
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Sarova Mara Game Camp 5*
Number of rooms: 75
Official Description (provided by the hotel):
Sarova Mara Game Camp is located in the heart of the Maasai Mara Game Reserve in South West Kenya. It is 260 km from Nairobi, a 1-hour flight from Nairobi, 20-minute drive from the airstrip and a 5 1/2-hours drive from Nairobi on the new tarmac road. It is set on an elevation surrounded by two streams. The Camp is uniquely laid out over the sprawling grounds that include rolling manicured greens, a virtual mini forest of indigenous shrubs and exotic trees, a large pond stocked with fish, mini bird sanctuary and an authentic Maasai village adjoining the Camp. The Camp includes 20 club tents, 51 standard tents, 2 family tents, a main restaurant, bar and many bush dining options. The free form swimming pool has its own pool bar. In addition, it has its own fleet of well equipped safari vehicles with excellent guides. There are meeting rooms and numerous outdoor venues for dining and leisure. The entire Camp is surrounded by a 24 hour electric fence. The climate is very pleasant with clear warm days and cool nights Temperatures average from 26ْ C during the day to 12ْ C at night. There are sporadic rains in March, April, November & December. ... more   less 
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Also Known As:
Sarova Mara Game Camp Hotel Maasai Mara National Reserve
Sarova Mara Game Camp Kenya/Masai Mara National Reserve

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