I was there over the Easter holiday with my family and the experience was not what we expected for a new hotel!
The receptionists were not well equipped with information, we had a car that had blocked our car when we arrived and they colud not trace the owner of the car! and yet he/she was a guest at the hotel, we stayed over an hour at the reception with hungry children.
I had booked for two days so i cancelled and stayed for one night. The manager at that time promised to refund my money via Mpesa on 5/04/2010 but upto now nothing has been done apart from empty promises every time i call him.
- Free Wifi
- Free Parking