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“Great price, clean hotel, nice staff, excellent value on room and food”
Review of Hotel Radiance

Hotel Radiance
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Hotel Radiance
Ranked #39 of 58 Hotels in Mombasa
Silver Spring, Maryland
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Great price, clean hotel, nice staff, excellent value on room and food”
Reviewed 4 February 2013

I spent a few nights at this hotel on two separate occasions in January 2013 and enjoyed it very much. The staff is excellent, the place is very clean and secure (guard at the front door 24/7), and the air conditioning works very well, as does the ceiling fan. If you are not accustomed to the heat of Mombasa, you will come to appreciate the AC and fan. The rooms are large, the bathrooms are clean, and the shower water is very hot. Ask for help understanding how to use the device that turns on the hot water; otherwise, the shower water will only run cold. They provide soap but not shampoo.

Be sure to tell the taxi driver that the hotel is on Jomo Kenyatta Avenue across from the AA Driving School in the Talab Building; taxi drivers seem to know that location. The cab should cost you 1,200-1,400 Kenyan shillings depending on the time of day and the time of year. It should take about 20-30 minutes from the airport.

Rophus Msagha and his staff will take care of you. The food is plentiful, excellent and very cheap. His cell phone number is 0726 362782. When you need a cab, just let him know and the cab will be there quickly. There is an ATM directly under the hotel, on the ground floor. The hotel does not accept credit or debit cards, so either bring cash or be prepared to use the ATM downstairs; be sure to tell your bank that you are going to Kenya, or your card will likely not work. There is a cyber cafe directly across the street from the hotel. It has broadband service. The cost is about 50 cents an hour, a great value. (The staff said I could use their computer but I didn't want to impose.) The hotel offers free wireless internet if you bring your own computer.

You will not be disappointed if you choose this hotel, and will, in fact, be delighted. I decided to stay there based on reviews on TripAdvisor and I am glad I did. The hotel always has sodas and cold water available for about a dollar. The meals can either be buffet style when there is a conference at the hotel or ordered off the menu. I had the spaghetti bolognese with minced meat for about four dollars, and I could never finish more than half of it. A single room is about $30, and includes breakfast. For another $8 or so a day you can also get lunch and dinner. After you are done with your meal, you might consider leaving a tip, even though you are on full board (which means all meals included). The tip can be 100-200 Kenyan shillings, about a buck or two. Doesn't hurt you, but very much helps the Kenyan staff. By the way, when you exchange American dollars for Kenyan shillings, this hotel gives a better rate (80 vs 74) than other hotels and local banks. Not sure why they are so generous, but I appreciated it, even if it did not amount to much. Also, be sure if you are giving them large dollar American bills ($50 or $100) that they are from the past few years; older bills are not accepted because they do not have the newer anti-counterfeiting features, and the staff will ask you to replace them with newer bills. Also, be careful to not speak very fast to Kenyans; we sometimes think our American English is easy to understand because many of us don't have heavy accents, but in fact our English sounds heavily accented to them.

Many locals eat at the hotel restaurant, which is always a good sign. Oh, the place has a large number of TV channels available (80+), including Indian, Kenyan, and channels that rebroadcast American programs, including HBO. The shows tend not to start on the hour or half-hour, though; just a quirk.

Some of the front rooms can be a bit noisy, but you get used to it. And there are a few mosques around the hotel, so be prepared to be awakened by a beautiful call to prayer.

I strongly endorse this hotel.

Room Tip: The front rooms can be a bit noisy, but you get to see the action from the large windows,and you get...
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  • Stayed January 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank ChristopherCruise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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27 reviews from our community

Traveller rating
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    16
    3
    3
    0
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
Entebbe, Uganda
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 January 2013

This hotel was just what I was looking for to spend a night in Mombasa town. Friendly helpful staff and a clean spacious room made it a pleasant stay. Don't expect a view, the outside of the hotel looks a little dodgy and like it will be pokey, but once inside it's very nice, for what you pay- especially as we were staying over the Christmas period. The room had a big comfy bed, mosquito net, AC, DSTV and hot water and room for hanging clothes etc. Breakfast was simple but satisfying- cereal, toast, eggs, juice etc.
Would certainly stay there again and recommend it for an affordable pleasant place to stay for few nights in the town centre.

Room Tip: rooms on upper floor, away from the street are quieter.
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  • Stayed December 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LucyAnne29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nairobi, Kenya
Level Contributor
42 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 November 2012

I spent 2 nights in the Hotel Radiance in Mombasa and appreciated the size of the room. It was clean, spacious, A C and fan working well. The staff is smiling, professionnal. It is a good value for money. If you are looking for a simple, cheap, clean, well located hotel in the city center, just go to Hotel radiance.

  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank Luculus007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hillside, Montrose, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 August 2012

The staff are so warm and helpful, the rooms are second to none, probably some of the bests rooms in Mombasa. The manager Rophus cannot do enough for the guests.The food is exceptional and thoroughly enjoyed my stay at the Radiance, you wont regret a stay at the Radiance, excellent value for money. ****

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank is98705
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mombasa, Kenya
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 March 2012

A good hotel in Mombasa Island. Clean spacious rooms. Very friendly staff with good service. Definitely great value for money.

Room Tip: The double rooms are big
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  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Rophus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lyon, France
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 February 2012

I stayed here for over a month for an NGO project...staff are great, rooms are big and clean! Good value for Mombasa centre! I especially recommend the breakfast...! The only downside is that they currently don't accept credit cards - although there is a bank just below.

Room Tip: i think all the rooms are more or less the same!
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tinkerbeal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel-Radiance, Owner at Hotel Radiance, responded to this review, 26 August 2013
We are pleased to inform all our esteemed guests that with effect from July 2013, we have started accepting all major credit cards.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Radiance

Property: Hotel Radiance
Address: Jomo Kenyatta Avenue | P.O. Box 85508, Mombasa, Kenya
Region: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #39 of 58 Hotels in Mombasa
Price Range (Based on Average Rates): £
Number of rooms: 30
Official Description (provided by the hotel):
Hotel Radiance is located right in the center of Mombasa Island, along Jomo Kenyatta Avenue approximately ten minutes drive from Moi International Airport.The strategic location provides easy access to the central business district and the major tourist attractions of Mombasa.Whether its for Business or Leisure, the elegant hotel rooms have been designed to suite all types of travellers. The Hotel offers free wireless internet facility to guests. Parking space available too. ... more   less 
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