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“hygiene and Friendly”

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PrideInn Hotel Mombasa
Ranked #5 of 60 Hotels in Mombasa
Certificate of Excellence
Reviewed 25 June 2014

I stayed here for 4 nights attending a company event in Mombasa, and I loved the place simply because of hygiene levels and friendly attitude of the staff though not all. Hamsa was very good to us in the restaurant as well as Mercy at the reception. The chef too was kind enough to allow us prepare our Chinese dish, we felt honored. Rooms were very clean including the toilet and the corridors and breakfast was nice as well. The restaurant ambiance need to improve as well as the menu variety.

Room Tip: Best rooms 200,100,300 and 309,209,309
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  • Stayed: June 2014, travelled on business
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2  Thank Sumsang S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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186 - 192 of 208 reviews

Reviewed 20 June 2014

I travel quite a lot and especially within East and Central Africa but I find Mombasa quite appropriate city for business and leisure. PrideInn is among the hotels that are located within town within the safest location. This made my business trip so enjoyable and convenient. They have good service, good food, good internet and accommodation facilities too. I loved the place.

  • Stayed: June 2014, travelled on business
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1  Thank Frei S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 June 2014

PrideInn Mombasa is one of those famous hotels in Mombasa that you will find it easy to locate. We found this hotel on line but we did not book immediately but we were lucky because we managed to get accommodation anyway. Seemingly, it is one of those hotels clients come to like not because of luxury but convenient,rates and staff attitude. It in the middle of town - major bus station, ferry, port and even the railway station. Staff are very helpful and the rooms very spacious. They got AC and fan as well in their rooms. Basically, nothing exciting but value for money. Will love to spend there once more

Room Tip: Take room 300, spacious nice kitchenette and very cool
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  • Stayed: June 2014, travelled on business
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1  Thank Dickson H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

We were in Mombasa to clear our car from the port and the Bus conductor recommended PrideInn Hotels, we took the option and surprisingly, the taxi driver knew very well where the hotel was, just a few blocks away from the main Bus station. We stayed here for 2 nights but as a business man, I would say it is the best offer for us. Very ideal location, next to all terminals, railway station is less than 500metres away same to bus station. Around 2 km away from Port and 5 from the airport. So much for the location. Staff are genuinely happy even though some need a little training but the environment is generally very pleasant. The rooms are larges and well ventilated and with both AC and overhead fan. Very clean premises and real good food especially Indian stuff that I decided to try. Breakfast has Swahili dishes and this reminds you you are at the Kenya coast every morning you go for breakfast. Mercy was very good at the reception and Phillip the Night man. Thanks for making our trip more of a leisure. My son loved the place.

Room Tip: I had no problem with rooms facing the main street. The street is a bit deserted at night
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  • Stayed: June 2014, travelled on business
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1  Thank Kimeu J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

For a budget traveller, this hotel gives more than expected. I managed to secure a well air conditioned room with decent sleep comfort albeit overlooking the wall of another apartment therefore the view was not the best.

Stayed there overnight but had to leave early even before breakfast, the manager agreed to give me a meal voucher to compensate for the missed meal.

What did I not like? Being bang in the middle of the city centre, there was a lot of traffic noise from the streets below and I thought that perhaps a bit of thicker windows would reduce the noise. Everything else worked of and especially the friendly Jacky and Mercy receptionists.

Keep it up!

  • Stayed: June 2014, travelled on business
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2  Thank Arthur B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRIDEINN_12, General Manager at PrideInn Hotel Mombasa, responded to this reviewResponded 14 June 2014

Dear Arthur, We are delighted you enjoyed your stay with us and found our options we offered acceptable. We are glad that you had a decent sleep and you found the room comfortable.

We have taken note of the challenges you stated and I promise, we shall be addressing the issues soon, especially thicker windows to help reduce the traffic noise. Management also appreciate your commendation on our receptionists and we will surely appreciate them in a special way. Lawrence Kinyua, General Manager.

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Reviewed 11 June 2014

We arrived late in Mombasa as a result train delays and we could not manage to get to South Coast, therefore we decided to ask the Taxi driver which hotel he could recommend and he took as to PrideInn. We were lucky to get the Manager at the reception and we got the best rates ever. The room was large with high quality line and amenities. The Hot shower worked so well, we really needed that, the AC and the fan was also very effective. What was very amazing is that the manager authorized for us to have a mean even though it wasafter hour. Will spend there on my way back.

Room Tip: The room we were given was large with extra sofa and ensuite
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  • Stayed: June 2014, travelled as a couple
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1  Thank Jilio B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRIDEINN_12, General Manager at PrideInn Hotel Mombasa, responded to this reviewResponded 14 June 2014

Dear Jilio, Thank you so much for the review. We are delight to hear that you enjoyed your stay with us. PrideInn values guests comfort and we takes into consideration our clients views serious. Am glad you found our rates, amenities and rooms very pleasant. Lawrence Kinyua, General manager.

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Reviewed 31 May 2014

I was here for a whole week and my love for the place. Very spacious rooms with fan and Air con and clean lift, most lift in Mombasa are not well maintained . Very convenient place both in rates and location. friend staff but can improve. the menu was limited but we hope the management will action since we presented our view to the Manager. I realized most of their guests were regular clients, i too, I join the team.

Room Tip: Middle rooms are spacious, rooms at the edges are more seare more stylish
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  • Stayed: May 2014, travelled on business
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1  Thank Renes D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence K, General Manager at PrideInn Hotel Mombasa, responded to this reviewResponded 10 June 2014

Dear Renes, Thank you so much for being a friend to all of us. We are happy that you are now part of PrideInn family. Your views have been taken with enthusiasm and I promise we shall do a lot on staff training to improve their skills and the new menu will be up in weeks. We have no doubt you will be staying with us soon. Lawrence Kinyua, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PrideInn Hotel Mombasa

Address: Haile Selassie Avenue, Mombasa 00200, Kenya
Region: Kenya > Coast Province > Mombasa
Amenities:
Free Breakfast Restaurant Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #5 of 60 Hotels in Mombasa
Price Range: £62 - £85 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — PrideInn Hotel Mombasa 3*
Number of rooms: 30
Official Description (provided by the hotel):
Sitting in the heart of Kenya’s coastal city of Mombasa, PrideInn Hotel – Mombasa provides the perfect balance of convenience and redefined hospitality. The Hotel accords professional services and provides amenities to satisfy the most diverse client needs. DISTANCES -7kms from Moi international airport (approximately 30min drive) -0.3 km from the railway station -.4km from the major bus stations -0.5km from various shopping Centre -0.1km from the main City Centre -1km from Mama Ngina Drive (Mombasa ‘s Best Water Front) -7km from the beach CLIMATE -Hot days (average 28° C) -Warm nights (average 22 ° C) -Tropical climate with high humidity levels -Conventional rain during May/June and October/November LOCATION -Conveniently located in the heart of Mombasa town, with easy access to Fort Jesus, Old town,Mombasa tourist attraction sites, Shopping malls and various institutions such as banks. ... more   less 
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