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“Very Comfortable and Friendly”

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Cowrie Shell Beach Apartments
Certificate of Excellence
Reviewed 11 May 2014

Cowrie Shell Apartments is a very nice relaxing getaway for families and couples. It's situated a little out of town, but the location is right on the beach and the atmosphere is great. The staff are very welcoming and they do what they can to make your stay enjoyable. It's a relatively new building and not everything has been perfected, so there may be a few teething problems for some travellers, but the rooms are spacious and the staff are only too happy to arrange trips into town or to the airport. The in room kitchen was a big bonus for us as we were able to shop for what we wanted and cook it ourselves and all the appliances are supplied. The gym is a little underequipped, but you can still get a decent workout as all the machines are new. I would definitely stay here again.

  • Stayed: April 2014, travelled as a couple
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2  Thank FelixMercury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgeCowrie, General Manager at Cowrie Shell Beach Apartments, responded to this reviewResponded 14 May 2014

Dear Felix,

Thank you for your objective review about Cowrie Shell Beach Apartments and we are glad that you will definitely stay with us again. We are committed to meet and exceeded our guest’s expectation and your review truly counts. Additional gym equipment’s will be looked into relative to the space available.
Thank you

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86 - 92 of 132 reviews

Reviewed 10 May 2014

We stayed here for one night on our way back to Mombasa airport as family with young children. It was just what we needed and good value. Our apartment was much smarter and bigger than I expected. It's a new building so there are a few teething issues in design and service but the staff made you feel welcome. We were impressed by the fully kitted out kitchen which would mean you could cook for a family quite easily ( we didn't as we ate in the restaurant which catered for children well). I won't recommend this for a long stay as the pool is chilly and sunbathing space limited but there is a little park for kids and direct access to a beach. I took a short swim and wasn't approached by anyone which was a surprise after the beach trade stories I had heard. It felt very safe too.

  • Stayed: April 2014, travelled with family
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2  Thank Katy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014 via mobile

Yes this is a great place to chill but it has faults my holiday was ruined by incompetent people from the start it was a headache I was to be collected at the airport it never happened cost me a taxi fare yes I was given part back so day one I am out of pocket by 1000/- ok ok it's not the money it the principle I had blood stained sheets put on my bed yes they changed them once I complained I had people just walk into my room no knock nothing just barged in great when your just out of the shower there was screaming swearing and shouting ok drunks but out side my room at 5am come on then wait for it next door there is another hotel and at 7 am the noise from screaming children with all windows in my room closed was to much I had to get up and go out and yes they are on holiday so was I ? I was there for four weeks best time at the bar drinking with friends or swimming or a nice meal at the sulisuli restaurant but I'm not keen on returning as I said I was there four weeks I asked a few times about the electric bill you had to pay at the end of your stay I was never shown the reading of the meter on arrivals I when I was told to pay 12000/- I was shocked on top of this the free taxi to the airport they made me pay for as well yes it's free according to the brochure so why was I forced yes forced to pay 1500 on top of the electric bill this is true I was lucky I had some money left As the only thing i could do was pay if I wanted to get out of there To be honest it should and could be a great place to holiday if they took out the aggressive bully boy and instructed the staff to knock on the door but come on that's to much to ask there is much more I would love to say like the dirty beach with its Brocken glass but it's out side there property but we use it ? Ok one positive thing the manager George for me he was a nice guy and so helpful just no feed back from his staff as he just did not know what was going on well do your own thing you may have better luck than me as all I wanted was to go home

Stayed: April 2014, travelled solo
1  Thank rogfcarter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgeCowrie, General Manager at Cowrie Shell Beach Apartments, responded to this reviewResponded 14 May 2014

Dear Roger,

We have taken note of your review and the management has indeed taken appropriate measures to ensure guest bills and their stay experience is shared perpetually to limit misrepresentation of facts afterwards. We regret that we fell short of your expectations and this remains our challenge to surmount. Thank you

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Reviewed 30 April 2014

from the minute you arrive and are greeted by the friendly reception staff to the time you get the shuttle to the airport, it was excellent.
The self catering apartment had first class fittings and were really well equipped. German made kitchens, Italian bathrooms, all first class.
Very spacious and always kept clean. the housemaids were so helpful, even doing the washing up.
Lovely pool, very clean. Nice grass area, with shade from the palm trees, before reaching the white sands.
The Suli Suli bar, owned by an English guy, is a nice place to have a cold drink or a nice lunch or dinner.
All at an excellent price. I was shown the 3 bedroom apartments and the Penthouse, which were huge and beautifully furnished, overlooking the sea.
I would not stay anywhere else now, when I visit Mombassa

Room Tip: All the rooms are excellent
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  • Stayed: March 2014, travelled on business
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2  Thank Martin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeorgeCowrie, General Manager at Cowrie Shell Beach Apartments, responded to this reviewResponded 14 May 2014

Dear Martin,

Thanks you for your candid review and we look forward to welcome you back home, away from your home in Cyprus.

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Reviewed 13 April 2014

I must say the place is amazing, this is not what I expected when my mom said she had a surprise for us.
The rooms especially, mind blowing to say the least. Spacious and beautifully designed, and the view of the ocean makes it that much special.Just watching the sunrise from the balcony every morning was awesome its just a great way to start your day off.
My family and I definitely enjoyed our stay here and we would really like to be back as soon as we can.
The service we would get from the staff was always fast and we could rely on them on taking good care of us.

Room Tip: For me I really liked the rooms that had a Ocean view.
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  • Stayed: April 2014, travelled with family
    • Rooms
Thank Sydney M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2014

I stayed at Cowrie Shell apartment for three weeks, in March 2014 during this time I had not a single complaint everyone and everything is of the highest standard, and I'm a fussy guy
What can I say but thankyou George the general manager and Peter the front office manager, you did me well
My thanks to all the staff, from the guy that washed my car so well to the receptionist Magdalane who lit up the whole area with her smile, and many many others that made my time at Cowrie Shell so enjoyable, see you all again real soon
Derek

Room Tip: They are all good
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  • Stayed: March 2014, travelled solo
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Thank Georgieboy15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2014

With the reviews I wasn't too sure about staying here but I am happy to say that my short stay was good and uneventful. Check-in is rather slow and better co-ordination between the hotel and online agents like hotels.com. As opposed to asking clients for their booking reference etc. However, the studio apartments are surprisingly big and spacious.Dinner at the restaurant was good; fresh dorado fish. And the restaurant owner came over to say hello,which was nice.The beach is nothing to write home about, but I guess that's just the area.

  • Stayed: March 2014, travelled as a couple
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Thank Grace I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cowrie Shell Beach Apartments

Address: Mombasa-Malindi Highway | Bamburi Beach, Mombasa 80100, Kenya
Region: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 75 Speciality Lodging in Mombasa
Price Range: £48 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Cowrie Shell Beach Apartments 3.5*
Number of rooms: 85
Official Description (provided by the hotel):
Cowrie Shell Beach Apartments is an exclusive property of fully furnished and serviced hotel apartments. With it's phenomenal location right on Mombasa's most popular Bamburi Beach, it is the newest, most modern place to book yourself for a holiday. Enjoy fantastic ocean views, sandy beaches, water sports, luxurious swimming pools, gym, and our very own gourmet, beach front, restaurant and bar.Rooms are beautifully designed with African artworks, Air-conditioners, flat screen TVs, state of the art Kitchens and bathrooms and solid wood furniture. ... more   less 
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