We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Not worth to visit again”
2 of 5 bubbles Review of Dancourt Hotel

No photo provided
Got a photo?
Add it.
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Mombasa
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Dancourt Hotel
Ranked #40 of 50 Mombasa B&B and Inns
Hillerod, Denmark
1 review
“Not worth to visit again”
2 of 5 bubbles Reviewed 25 July 2013

My Kenyan wife and I spend 5 nights in Mombassa at Dancourt Hotel. The location is very good in the city center and within walking distance to Fort Jesus. The building itself is not bad - room was clean and spacious and with hot water, tv and a/c. Safe was out of order - no batteries installed - and reception claimed it was because it did not work. However, I saw two other rooms with the same problem. We had our room on first floor, and it seems like almost all room in this hotel only have view to a concrete wall about three meters from the window - almost no daylight! And there is a nightclub in the same compound as the hotel (They are neighbours), adding lots of noise during the weekend! They don't accept any credit cards - cash only.


The very bad thing is the attitude and service from the staff - especially in the morning restaurant. You - the customer - is obviously bothering them. Tables often very dusty, and a polite request to the staff to vipe the table is like offending them...... My wife had due to her period put a little blood spot on the bedsheet. We had put it aside for cleaning. Next day, one of the waiters ask us to report to the reception (despite we just talked to them before) and we are told that costs extra, since sheets are hand washed. Since the hotels laundry facilities are not of us to concern about, we of course reject that and ask for the manager. Three days later, despite us daily asking for the manager, he does not appear, and upon check-out, the receptionist tells us he has quitted. My wife is educated in the hotel business and have never experienced anything like this before.....


Conclusion:


Good: Clean, big room with good facilities. Bad: No view, dark and noisy, bad attitude from staff. No credit card payment.


We will for sure find another hotel next time we are in Mombassa!

Room Tip: It seems like almost all the rooms are with no daylight.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BackpackM68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Mombasa hotels

Write a Review

3 reviews from our community

Traveller rating
    0
    0
    1
    1
    1
See reviews for
Families
0
1
1
Business
0
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Hotels you might also like...
Travellers also viewed these Mombasa hotels
0.2 mi away
Jundan Hotel
Jundan Hotel
#39 of 58 in Mombasa
3.5 of 5 bubbles 17 reviews
0.4 mi away
Lotus Hotel
Lotus Hotel
#45 of 58 in Mombasa
3.0 of 5 bubbles 44 reviews
0.3 mi away
New Palm Tree Hotel
New Palm Tree Hotel
#25 of 58 in Mombasa
3.0 of 5 bubbles 110 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Royal Court Hotel
Royal Court Hotel
#26 of 58 in Mombasa
3.5 of 5 bubbles 83 reviews
0.4 mi away
PrideInn Hotel Mombasa
PrideInn Hotel Mombasa
#5 of 58 in Mombasa
4.5 of 5 bubbles 175 reviews
0.6 mi away
Sentrim Castle Royal Hotel
Show Prices
Show Prices
Show Prices

Been to Dancourt Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Dancourt Hotel

Property: Dancourt Hotel
Address: Off Dido Road, Mombasa 80100, Kenya
Region: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #40 of 50 B&Bs / Inns in Mombasa
Number of rooms: 26

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing