The house was just perfect for us. The pool area was amazing and the ocean view was spectacular. I think the best thing about our stay was staff. Reuben, Pili and Emmanuel made sure we were taken care of every day and they were always happy to answer any questions we had. The owner, Lyndsey, even called one day to be sure everything was going well. The whole family went and to my surprise mom and dad relaxed by the pool and even took some afternoon naps. An amazing stay in a quiet place overlooking the ocean. Thank you so much!
The house was exactly as advertised with a wonderful infinity pool and friendly staff. We spent our days being lazy around the pool and snorkeling in front of the house. Reuben, the cook, sourced fresh seafood from local fishermen and prepared wonderful meals for us. The detailed instruction provided before our arrival was also very helpful.
Lyndsey and Rob were a great help even before we set off introducing us to car hire companies, advising on best modes of travel and getting us into the New Years Eve party at the nearby Beach Club and helping stock the larder. The SafariLink flight into Vipingo Ridge is a game changer.
Once there we had one of the best holidays we've had for years where we immediately fell into a gentle pattern of Kenyan coastal life. Up early for a cup of tea before snorkelling in the marine conservation park after which we returned for partly Kenyan (fresh fruit) and partly English breakfast (bacon and eggs).
Lazy days were spent reading by the pool, wandering on the reef at low tide or a brief wander up the beach up to the fabulous Beach Bar for drinks or the occasional lunch. Every night we sat overlooking the ocean drinking cocktails and eating fresh fish or shellfish which had been caught earlier that day by the local fishermen. We spent the evenings chatting and playing cards.
The house itself is in the old colonial style which we love. Very relaxed and not at all prissy. This is a house that is lived in and loved. The monitor lizard visited the pool every day and the kingfisher took a daily bath in the infinity pool.
Reuben, Pilli and Emmanuel were wonderful and looked after us beautifully. On the first night of our arrival there was a problem with the cistern but it was fixed the next day.
If you want a five star hotel full of beautiful people and a power shower then this is not the place for you. If you want to be in an authentic coastal experience in a place of great natural beauty then look no further. We all had the most wonderful holiday and we shall definitely be back.
We have stayed at the Neem tree a number of times but, alas, suffered when an anti algae agent was added to the pool staining us all yellow. Apologies were offered; it is easy to say sorry rather more difficult it appears to follow up and put meaning in these words. Our 7 year old was worried as her swimming costume turned yellow and she saw her dad dyed yellow. Protestations of this will clear were not backed by actuality.
Given we have been to Neem Tree 5 times, and seen the lack of investment as this beautiful property run on a daily basis by a great cook and host, then the nature of response from the owner was appalling. It seems no investment has been made in the property to support the team on the ground, plastic sheeting across the roof, stairs to upper deck rickety and even the dart board having seen better days. Rust on the metal work (well beyond expected amounts from sea water and air) and we even suffered with mould on the seats where little or no cleaning of significance had been undertaken. My Mother-in-Law, who first stayed at Neem Tree some 6 or 7 years ago was aghast at how the property had become run down.
A sad situation and one making us decide not to return given the owners seem to value short term monetary gain over the long term well being of their own team, the property and the well being of paying guests
THANKS a million for an unforgettable and fantastic stay in your house - your lovely, silent, beautiful and scenically Neem Tree. We felt like home, not because the house and surroundings was like home but because you and the staff and the whole atmosphere made it calm and confidently.
We have never had a holiday like this. Pole pole and hakuna matata kind of feeling.
It is actually hard to put into words.
Phili, Emmanuel and Reuben were the best ever. They did really well and we really enjoyed the time we had together. Give them lots of "roses" (thanks!).
The New Years Eve, hanging out and snorkeling together with you was also awesome. We enjoyed your company. Keep up the good spirit!
We will be back!
Love from the Clemensen Family
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I am married to a Kenyan so have been to Kenya and Mombasa on several occasions . We were a party of 7 of various ages.. First time for us in a Villa in Mombasa. Give the cost hotels a miss and try this "gem on the beach". The description by the owner is very accurate, if a bit understated. The view and sound of the sea from the pool area is something you will always remember. If you just want to chill and do nothing.. This is the place for you. The pool is excellent and I am not a swimmer!. Even the monkeys are chilled .. and stare at you. What makes this place very special is Ruban and the staff.. Nothing is to much trouble, from Rubans ability to make all food special to the super friendly and efficient housekeeping. I have travelled all over the world and have stayed in some very special places, but do not go back to the same place. This is the exception . And will be back at some point. You are bit isolated as about 50 minutes from Mombasa Town. However, the owner arranged for us to be picked up and returned to the Airport by a very professional Taxi service, who we spent a fair few shillings through the week we were at Neem Tree.!!.