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“Value for Money- Friendly staff makes you feel comfortable . Good space front restaurant with antique furniture”

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Sentrim Castle Royal Hotel
Ranked #42 of 60 Hotels in Mombasa
Reviewed 21 May 2014

Its a nice hotel with good clean rooms . Staff is friendly and services are good . Doesn't have gym and swimming pool . Located in the heart of city . If room choice prefer to take the back side room as they are quieter . Over all value for money.

Room Tip: Rooms on the back side are quieter
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  • Stayed: May 2014, travelled on business
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1  Thank Vijendar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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34 - 40 of 133 reviews

Reviewed 8 April 2014

Just a good place to relax. Town is just a walk away, the beach is very close and all the service was helpful and friendly. I thought the food was good, remembering that when in Rome, do as the Roman's do.

  • Stayed: May 2013, travelled on business
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2  Thank jjmooga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 February 2014

We only stayed here at the end of our holiday but was a continual stop during the day as it was a very welcoming atmosphere. The evenings entertainment in the evenings also made it one of our favourite evening ventures.

I can also strongly recommend the Chinese restaurant up stairs.

  • Stayed: June 2013, travelled with friends
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1  Thank 1985Jac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2014

A comfortable hotel in a fine colonial building. The staff are mostly friendly and helpful - one in particular was just a bit TOO damn friendly - the food is mostly pretty good, but avoid the pizza! One thing that's annoying is that "housekeeping" do their stuff in stages, so they may take the soap and towels away (even though you've hardly touched the soap) and not replace them for hours. Fine if you're out all day but not if you're using your room as an office. The wi-fi is a bit erratic, but it mostly works. I hesitated between 3 and 4 stars, but overall I like the place too much to write it off as "average".

Stayed: January 2014, travelled on business
1  Thank hu6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

This hotel is great - if you were living in 1960!
The building is sooo run down, NOTHING WORKS, no air con, no hot water, power cuts. even the ceilings in the hall ways are falling down!

Worse - the complete incompetence of the staff. eg 45 minutes to check out - seriously!
Result - I missed my flight.

Way over priced - given the above.
AVOID IT!
The nostalgia of the past is not worth the stress it causes.

Room Tip: dont go there!!
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  • Stayed: December 2013, travelled with friends
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Thank RoadsMoreTraveled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

We spend several nights in this hotel en we liked it!

The hotel is charming and the location of the bar/restaurant/terrace in the front is just great. You can just sit here all day, sipping delicious cappucino's and watching people. Free wifi is available on the terrace and in the rooms.

Rooms are ok, nothing special, but beds are nice, and there is a fridge and coffee/tea facilities in the room. Bathroom is ok, but there's almost no pressure on the water, so having a shower takes a long time.

Location is good, just 5 minutes by tuktuk to the old city (fort jesus, spice market) and 5 minutes to the booking offices and departure of the long distancebusses. Supermarkets and shops are close.

Staff was friendly and helpful.

Hotel is overpriced though, even if you can get the (lower) residentrate).

Room Tip: ask for a room with balcony and check if fan and airco are working well before you accept the room
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  • Stayed: November 2013, travelled with friends
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2  Thank Sistagroup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 October 2013

Stayed here for 2 days. Management are incompetent. Power failed in room. Management did nothing to rectify situation in spite of saying to would be attended to "immediately" left in dark without air con, shower or TV. Rooms smell of mould and damp. The ceilings are decrepit with water dripping down plus asbestos flakes everywhere. The place is a health hazard. I pity those working there. Streets outside are insecure. Was followed by three thugs.

  • Stayed: October 2013
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1  Thank Parachut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sentrim Castle Royal Hotel

Address: Moi Avenue, Mombasa 80100, Kenya
Phone Number:
Region: Kenya > Coast Province > Mombasa
Amenities:
Bar / Lounge Casino and Gambling Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #42 of 60 Hotels in Mombasa
Price Range: £62 - £118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sentrim Castle Royal Hotel 3*
Number of rooms: 68
Official Description (provided by the hotel):
Sentrim Castle Royal Hotel Mombasa is strategically situated within Mombasa Central business on the bustling Moi Avenue. It has 68 guest rooms all fitted with electric door locks, electric safes, TV, Dstv channels, Ultra Violet retardant windows, sound proofing, and en-suite. The hotel boasts a coffee bar, Long Bar and Restaurant. ... more   less 
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Also Known As:
Castle Royal Mombasa

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