I am a Diamond Gold Passport member, and I stayed with my family for two nights as part of our New Year's Vacation (leveraging the Chinese 72-hour visa free stopover). Our stay was excellent.
I was traveling with my 70-year old mother-in-law, my wife, and my two sons (ages 7 and 9). Given the size of our party, I used one of my suite upgrades -- and had it connect to an adjacent room. The suite / connecting room combination was AMAZING! Across the rooms, we had 2.5 bathrooms. In the "master" bathroom, we had a rain shower and a double-width bath tub as part of a massive bathroom. We also had a living area and a very attentive butler (who checked us in in our room, brought us welcome drinks and mineral water, and greeted us by name every time we passed through the lobby). We also had fresh fruit every day in the room. And, of course, the Park Hyatt beds are super-comfortable. Really excellent -- and this is before the views from the 46th floor!
The concierge was also excellent. We relied very heavily on the concierge for all aspects of our trip -- as we were a bit nervous in navigating Beijing with our crew (and with none speaking Chinese). The concierge exceed expectations. While we expected (and received) excellent service in our bookings (e.g., limo transfer from airport, tour guide, tickets to acrobatics show) -- it was the attentive checking-in on us when we crossed through the lobby which made the difference. Through these conversations, we ended-up extending our car-service on our final day to see some more sights -- and navigating an excellent local restaurant right around the corner with no English speaking staff (Three Guizhou Men).
The China Grill breakfasts were quite good -- with excellent views. As others have noted, the service for the made-to-order items can be a bit slow at times, but the food is otherwise excellent (esp off of the buffet). I particularly enjoyed the yogurt with fresh honey, the baked items, fruit, and the extensive Chinese breakfast selection.
While I knew we would be staying in the CBD, I was pleasantly surprised by what was immediately around the hotel (i.e., excellent shopping mall, local food, walking to acrobatics theatre) -- and what was a short drive away. I would gladly stay here again for work or leisure.
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- Also Known As:
- Park Hyatt Beijing Hotel Beijing
- Hyatt Beijing