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“Nice hotel in wrong location”
Review of Park Hyatt Beijing

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Park Hyatt Beijing
Ranked #29 of 6,550 Hotels in Beijing
Certificate of Excellence
Reviewed 19 August 2009

Take the subway and you are right below the hotel. Very convenient. Though you have to walk through a tunnel if you come in on the number 10 line. Take a taxi? Forget it. You better know how to explain how to get to the hotel or have the number for the driver to call. Even then, he probably won't find the entrance. Worst design for an entrance to a hotel I've ever seen. Plus, there are no regular taxi's waiting. They have a private taxi that does not use the meter. I used it once and coming back with a regular city taxi found out it was only 2 Yuan more. However, that was on a short ride. So hard to say. I don't like not knowing if I got ripped off or not. The area itself is close to everything and not in a remote location. So that's good. It would help if the building had a Hyatt sign on it.

That being said, the hotel itself is top notch. Everyone speaks perfect English and is very friendly. I asked if I could get an upgrade to a corner room and did! Much larger room than the regular one with great views all around. The room is amazing. Shower and tub that look over the city. Japanese style toilet that sprays water in more places than I needed and then has a dryer to boot. Heated seat is very nice though, even opens up automatically.

Nice hardwood floors that were not slippery. Controls for everything. Had to ask to find out you have to hold the blind switch to get them to raise after closing. Nice espresso coffee maker. Very nice bed.

Never made it to the pool or gym so I can't comment on it. Only stayed one night.

As other's have said, the elevators are a pain. If you come into the hotel from the ground level and go to your room, you must go up before you go down. Then to go to the bar/restaurant it's two elevators again! Little silly just to show off the 63rd floor check in!

Would I stay here again? Probably not. The hassles with the taxi's when not using the subway is just not worth it. Now if you JUST use the subway, you are in a GREAT location. However, those damn subway's are ALWAYS crowded and it gets old after awhile being locked in a sardine can.

  • Stayed: August 2009, travelled solo
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1  Thank bpdogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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513 - 519 of 855 reviews

Reviewed 18 August 2009

Stayed twice in two weeks - 2 nights each stay. Upon our 2nd check-in the hotel addressed us immediately by our sir name - very 5 star! Front desk staff was the perfect combo of friendly and professional - often hard to achieve in Beijing.

Lobby, as well restaurant/bars, are located on the hotel's highest floors - stunning views of city. Actually the hotel's best feature is the view! We had a corner room for both stays - very large with windows everywhere. Amazingly comfortable bedding. The toilet is a trip - many buttons w. crazy features! Too funny. Only negative in room design was the highly stylized shower. It required towels be set under the glass door to stop water from escaping. Also the lights were a little confusing to turn on and off from the bedside panel.

The spa and workout facilities are beautiful and like everyplace else in this hotel offers amazing city views! Great steam and sauna. The indoor pool was an oasis.

Room service and restaurants/bars are pretty pricy, but expected at 5 star hotels in Beijing lately. Hotel sits atop a high-end shopping mall with some restaurants. Two major subway lines are footsteps from the hotel and the Silk Market is an easy walk. Ideal 5 star hotel in great location.

  • Stayed: July 2009, travelled as a couple
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Thank DRMBinDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2009

Everything you'd expect from an expensive, top end hotel. The "Park King" room is easily the best I've had the pleasure of staying in, perfect for relaxing after a hard day in the office. Spacious, contemporary, well furnished and with great views. The deep limestone bath is superb. There are a lot of electronic controls in the room for lighting, blinds, and even the toilet is one of those Japanese inventions that has a control panel of its own.

The views from the China Grill & Bar on the 66th & 65th floors respectively are awesome. Breakfast is in the China Grill.

There are a lot of staff on hand, all eager to please and serve.

The only gripe I had was with the reception being on the 63rd floor. It is a little inconvenient having to go all the way to the 63rd and then down again to one of the lower floors to get to your room. When you want to leave the hotel, you have to repeat the process again - up to the 63rd and then down to the bottom...

One note of frustration (and not really the fault with the hotel) is that taxi drivers don't seem to know where it is. We almost always had trouble finding a taxi driver who knew where it was even after showing them a card with the hotel's name, address in Mandarin & a map of the location! This was surprising considering it's the tallest building in the area. Other than that, highly recommended and in my view, better than the JW Marriott I stayed in on a previous visit.

  • Stayed: August 2009, travelled on business
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Thank moomin_papa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2009

While the hotel is beautiful, there are too many isssues to warrant staying there. The lobby is on the 63rd floor which has gorgeous views, but you have to take 3 elevators to get to your room from the enterance of the hotel-inconvenient at the very least. Because the hotel enterance in in the middle of complex rather than on the street, taxis are hard to get and returning to the hotel by taxi is a problem because taxi drivers don't know the hotel and have a lot of trouble finding the hotel and the entrance. It was the only hotel in China in which we stayed that there weren't taxis waiting. The hotel is somewhat out of the way although taxi rides are inexpensive. It is the most ultra modern hotel I have stayed in.

  • Stayed: July 2009, travelled as a couple
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1  Thank Leonard K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2009

I was lucky enough to enjoy the Park Hyatt as a little getaway from the city rush last weekend - it was absolutely delightful.
I stayed in a standard King room which had an amazing view, was very spacious and had a lovely deep sandstone bath.
The decor was lovely, the food delicious and the service - brilliant.
All requests were cater for in an instant - even the bellboy buying some headache tablets from the pharmacy!
Will be back for an escape - cannot fault.
Oh, I didnt use the gym or pool, but bothy looked excellent, a long pool and brand new technogym-equipped gym.
Outstanding outstanding

  • Stayed: July 2009, travelled as a couple
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Thank jetblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 July 2009

The Room: It comes with a spa-style decor bath area with in-ceiling rain shower. There are 2 sliding door in the room, one of which closes the main door sealing out sounds from the corridor, the second divides the bathroom from the bedding area. The room also has two lighting mood settings. In general, the room's design has strong Asian influences.

The Service: The hick-up of the hotel is something that I've also had at the Shanghai Grand Hyatt in that, being a Chinese myself, some of the staff automatically speaks to me in Putonghua even after I reply in English. A somewhat frustrating experience when they only speak English when I tell them I don't understand what they are saying in Putonghua myself. I was also slightly offended at the China Grill when I tried to make a reservation with the receptionist there where I had a camera in my hand and in 'off' mode and was told I can't take pictures of the menu?!?!

The Food: The Lobby Lounge seems to be the most reasonable in price and quality. No real need to go up to the China Grill although it's a couple of floors higher than the Lobby Lounge which is already on the 62nd floor.

  • Stayed: June 2009
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Thank ahlolo34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 May 2009

Due to a broken foot I was "trapped" in the Park Hyatt Beijing for 4 days. To start with: the concierge was extremly helpful in arranging for transport to the hotel. This included organising a wheelchair which was waiting for me right in front of the train with which I arrived - one hour late. The staff waited. The manager welcomed me personally and generously offered an up-grade from a corner room to a suite right away.

I spent the 4 days alone in suite 4303 and wasn't bored for a moment... Internet (at an extra cost of 120 yuan per day) allowing me to skype with the world, international TV, luxurious baths, great views, in-room dining - it was all a pleasure. The staff were very friendly and helpful. Front desk, concierge and butlers are all fluent in English. This is not to underestimate when dealing with medical issues.

As good as it can get under the given circumstances!

  • Stayed: May 2009, travelled solo
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1  Thank solid_smile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Hyatt Beijing

Address: No.2 Jianguomenwai Main Street, Chaoyang District, Beijing 100022, China
Phone Number:
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#14 Romantic Hotel in Beijing
#14 Family Hotel in Beijing
#20 Spa Hotel in Beijing
#22 Business Hotel in Beijing
#28 Luxury Hotel in Beijing
#154 Best Value Hotel in Beijing
Price Range: £172 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Beijing 5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Park Hyatt Beijing Hotel Beijing
Hyatt Beijing

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