I stay there from September 30 to October 4, 2009 for 60th Anniversary of PRC.
We purchased our hotel nights via Park Hyatt Official website.
Their website was advertising "City Gateway" which included a bottle of red wine, mooncake and CNY500 Spa coupon.
However, after few days of staying when we asked about this offer, Park Hyatt staffs were saying that they never had such a promotion.
Later, they came back saying it was their aggressive promotion from their marketing team and their internet system has some problem.
Due to this confusion on their end, our feeling for staying their place was completely ruined.
If you want peace of mind, it is not worth to deal with their inexperienced hotel staffs.
PARK HYATT should know how terribly this place is running...
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