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“Great staying and Unforgettable”

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The Westin Beijing Chaoyang
Ranked #32 of 6,463 Hotels in Beijing
Certificate of Excellence
Seoul, South Korea
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great staying and Unforgettable”
Reviewed 7 June 2011

I've stayed in Westin Beijing Chaoyang for three days and it was unforgettable staying.

The buffet was so great and there were many kinds of dishes with different countries.

All staff are so helpful with full of smile and the location was so convenient to go for

shopping and closes by my office. This is greatest hotel i've every stayed in China!

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prosee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, 9 June 2011
Dear reviewer,

Your comments are well received and we really appreciate it.

It is our pleasure to learn you and you enjoy your stay experience with us and you have been well looked after by our team. We expect to welcome you back in the short future and shine your uplifting memory with us again.

Be refreshed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,205 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (130)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
St. Albert, Canada
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 May 2011

Stayed there for 4 days in May. Had some good qualities, but was disappointed overall. Many chairs in the buffet restaurant where ripped. Tables were not cleaned properly. We had the same table 4 hours later and the same food particles were still on the table. Staff was very friendly and the concierge's were very helpful, but their English was weak. If you want a coffee in the lobby while you surf the internet, be prepared. It's $9.00 for a coffee......that's Canadian, not RMB. When I checked out there was a mini bar charge for $25.00 Canadian. I asked what this was for and was told it was for a can of coke and a choclate bar. Big ripoff! The breakfast buffet was good, but again very over priced.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank woodbj1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, 9 June 2011
Dear Guest,

We are very disappointed to learn your experience with us is not 100% uplifting. All your reviews have been brought to the attention of the management and we will be looking in to the matter. As for the restaurant service, we will be of course following up with the quality control measure. At the same time, appropriate English trainings have also being arranged for our local associates, as a part of our continuous efforts to meet our guests’ expectations.

We are sincerely expecting to welcome you back soon and at the same time, be well.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Orange County, CA
Level Contributor
28 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 May 2011

This was such a welcome environment after almost 2 weeks in China. This was so chic and trendy, loved it! The lobby the restaurants the rooms all 5 star. Uber-Modern and blingy...The rooms were so comfortable! After sleeping on rock hard beds in China, the westin heavenly bed was ah-mazing. The room layout and decor was top notch. The bathroom was soooo good! They gave you bath salts for the bath, a separate rain shower and tons of lil amenities. The gym was 5 plus stars. I liked the location, it was in the super clean business and shopping district. The main cultural attractions were about a 20 minute subway ride, and there was a station right next to the hotel. Only thing I thought was tacky was that they charged for wifi...really at a luxury business hotel? Lame, logging on was also annoying. Other than that an awesome hotel.

  • Stayed April 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Audee1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, 9 June 2011
Dear guest,

Thank you so much for choosing us and taking your time to share your feedback after your recent stay with us. We are disappointed to learn that our internet access was not able to meet your expectation. We will work to improve for the future. We sincerely welcome you back in the short future, to rediscover your experience of renewal.

Be well!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 22 May 2011

We were there for three days. The first night was in a King room on a high floor. Then we were upgraded to a suite for next two nights (as SPG Gold members). The King room was modern, comfortable, well-organized, and included everything expected in a Westin. The western design rooms included no significant Chinese motifs, which would have made the stay a bit more fun. The over-the-top suite had a bedroom, living room, a huge bathroom plus another half bathroom, and a full-body message chair. Everything was excellent. A telescope was included too, but the city was experiencing it's worst pollution in seven years, so nothing beyond a few blocks was visible (I learned that the big-city hazy smog here is called a "sand storm"; even when there is no sand and no wind!). But the opaque haze did not matter. We had fun touring the suite. The staff at the front desk and the concierge treated us as if we were there main guests. Simply amazing. The hotel is next to a subway line, which you've got to expeience, even if you are on a business trip! There is an upscale mall attached to the complex with some nice restaurants as well as a "Whole Foods" type grocery store. Taxis are available quickly and a great restaurant for trying Peking duck is ten minutes walk away.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Triptaker365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, 24 May 2011
Dear Reviewer,

Thank you very much for choosing us and taking your time to share your feedback with us. We look forward to your next visit and look forward in providing future renewing stays for you.

Be rejuvenated! Be Westin!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
1 review
Reviewed 19 May 2011

westin chaoyang hotel is best hotel in Beijing,

It is a 5 star hotel with good facilities. The waiters in the lobby are very passionate. The exterior looks very comfortable. I am satisfied with the front office service and house keeping.

Point of 5 star hotel is expensive, very expensive. But traffic is very convenient here and easy to go to airport.

  • Stayed May 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank supermanSHA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, 24 May 2011
Dear reviewer,

Thank you very much for your inspiring comments on your journey of renewal at The Westin Beijing Chaoyang. We will continue to elevate our services to ensure that you will always feel better after your stay with us.

Be Well and Be Westin!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guisborough
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 May 2011

The Westin Chaoyang District is my hotel of choice when travelling to Beijing, after the journey from the UK it is always a pleasure to arrive there. The genuine welcome at reception and entering your room helps alleviate the tiredness and gives you an energy to explore more of the hotel and the surrounding district. Well located in the City to explore local area on foot, taxi or the first class underground system with a station 100meters from the hotel entrance. The hotel itself offers excellent service from all staff
(Good English speaking) the recreational facilities, restaraunts, bars offer a large range and variety and live music from western bands. There is also an ATM in the foyer that proves to be very conveniant. Overall a great place to stay with an excellent price for the standard and quality of the hotel

  • Stayed April 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GuisboroughPaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, 24 May 2011
Dear Guest,

Your comments are well received and our team really appreciates it. We are delighted to learn you refreshed your experience by our Westin service. We expect to welcome you back in the short future and shine your uplifting memory with us again.

Be Well and Be Westin!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
Reviewed 3 May 2011

First time visiting Beijing, met a lot helpful and friendly staffs at the hotel. Great location to shopping malls and sightseeing places. My husband and I had great services from concierge and enjoy rich breakfast.

  • Stayed April 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank judyluvsky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Manager at The Westin Beijing Chaoyang, responded to this review, 12 May 2011
Dear reviewer,

Your comments are well received and we really appreciate it.

It is our pleasure to learn you and your husband enjoy your stay experience with us and you have been well looked after by our team. We expect to welcome you back in the short future and shine your uplifting memory with us again.

Be refreshed.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Beijing Chaoyang

Property: The Westin Beijing Chaoyang
Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#30 Luxury Hotel in Beijing
#53 Romantic Hotel in Beijing
#54 Family Hotel in Beijing
#145 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Official Description (provided by the hotel):
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin

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