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“Incredible Experience!” 5 of 5 bubbles
Review of The Westin Beijing Chaoyang

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The Westin Beijing Chaoyang
Ranked #35 of 6,442 Hotels in Beijing
Certificate of Excellence
Sao Paulo, SP
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“Incredible Experience!”
5 of 5 bubbles Reviewed 25 October 2011

I stayed there for 5 days and it was a great experience. The room and services are great!
and go to the spa and pick a massage! Wow...

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Deda78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at The Westin Beijing Chaoyang, responded to this review, 26 October 2011
Dear Reviewer,

thank you for sharing your experience online with our friends at tripadvisor. We are delighted to read that you enjoyed your heavenly spa experience and look forward in being of service in the future.

Be Well!

Daniel Aylmer
General Manager
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,148 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (128)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lexington, Kentucky
Level Contributor
94 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
5 of 5 bubbles Reviewed 24 October 2011

We recently stayed at this hotel for three nights as part of a tour group. The room may have been the nicest we have ever stayed in, and as always Westin does a fabulous job with their public areas. The positives: easier access to the airport because of the location; spa and gym facilities were beyond amazing; and the restaurants and bars were excellent. Unbelievable breakfast and dinner choices at the buffet in Taste. The negatives: my favorite hotel pet peeve - paying for wireless in your room. This is 2011 - paying for wireless access is like paying for indoor plumbing. Specific room type we requested was not given and they said they were full, which seems to be the standard answer. Of course, with some pressure the correct room type was found.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SugarCreek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at The Westin Beijing Chaoyang, responded to this review, 24 October 2011
Dear Reviewer,

thank you for sharing your recent experience with our friends at Tripadvisor.com. We are delighted to read that you enjoyed your stay with us and we do hope to be of service in the future. Apologies for the wireless internet charge, we do offer complimentary access in all our public areas, as well as in our club rooms. This is however unfortunately limited to certain room types currently.

Be Well and always, Be Westin!

Daniel Aylmer
General Manager
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Silver Spring, MD USA
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 21 October 2011

Best hotel I've ever stayed at. I suppose business people stay at these great hotels all the time, but for me, it was a first. Room was awesome; bathroom beautiful. Room great; service, too. Communication was a bit of a problem at times - my husband injured his foot and asked for a large bucket of ice. Someone rang the bell to offer him several boxes of sanitary napkin bags! We called again, spoke to someone else, and they brought a cooler of ice!

Only things that were were a bit disappointing were that the food downstairs on second floor (buffet) wasn't as great as it looked, at least for dinner, and wifi use in rooms was not free.

We stayed as part of a Viking River Cruises vacation and found the hotel to be top notch.

  • Stayed October 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Roothy123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at The Westin Beijing Chaoyang, responded to this review, 24 October 2011
Dear Reviewer, thank you for spending time to share your experience with others at tripadvisor.com.The team and I are delighted to read your review, especially as being a Viking River traveller you would have experienced some of China's finest hotels during your travels. We do apologise for the inconvenience incurred with the ice delivery and we will share your experience with the team.

thank you again.

Daniel Aylmer
General Manager
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 13 October 2011

Stayed here for the first time duruing the week and it did not dissapoint at all. Being a gold SPG member was nice surprise to get to choose an added extra - either welcome drink, pressing of 2 shirts or free internet - I chose the inernet option, to lower the cost of my stay. I know other SPG hotels do offer this, but am noticing that it is fewer and fewer now.

Room was good, well appointed, seperate shower plus a bath. Location also good as has many food and shopping options in a high end mall attached to the hotel, It is opposite the Kempinski hotel / German centre which many people will know.

Breakfast was varied with lots of choices and to my mind, better than many other 5 star hotels in Beijing.

I will be back

  • Stayed October 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ShanghaiPandas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at The Westin Beijing Chaoyang, responded to this review, 24 October 2011
Dear Reviewer, thank you for your recent review on tripadvisor.com and as an SPG Gold member not only do we thank you for your great review but also for your support and loyalty to our hotels worldwide. We are happy to read that you like our new and improved benefits for our SPG Gold Members and the team and I look forward in being of service to you in the future.

Travel Well and Be Westin!

Daniel Aylmer
General Manager
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Asia
Level Contributor
215 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 180 helpful votes
5 of 5 bubbles Reviewed 3 October 2011

This is another review of Westing Chaoyang from me. This time was the tops, literally! We arrived very late (near midnight) and got a fantastic upgraded room (Room 3218). If you read my previous reviews, this is a corner room, but this time the room was very, very nice with separate dining and living room, 1.5 baths, and a small "kitchen" area. Oh, and a full massage chair to boot. No complaints...well, however, for some reason there was no staff at the lobby door to collect our luggage at first, and the bell-boy was a bit slow. There were lots of local Chinese tour groups, so we took our breakfast on the 34th floor which was so much quieter. If you frequent China, you know what I mean. Tip: I would avoid the first week of October next time I visit.

Room Tip: Again, if you are a lite sleeper, choose a room away from the 3rd ring road!
See more room tips
  • Stayed October 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank LaoBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at The Westin Beijing Chaoyang, responded to this review, 5 October 2011
Dear Reviewer, thank you not only for sharing your experience with our friends at tripadvisor.com but also for returning to your home here in Beijing at the Westin. We are disappointed to note your lack of assistance provided upon your arrival, which is far from the norm. Do let us know when your travels bring you back to the capital as we look forward to be of service.

Be Well, Be Westin!

Daniel Aylmer
General Manager
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed 27 September 2011

Was there for a week on Business. Perfect location close to Santilum. Check-In and -Out went fast. Extremely nice rooms. Staff friendly and helpful at all times. Excellent Outlets for Dinner or drinks. Music was a bit too loud in the Bar since it was during the week and people were there with Businesspartners or alone and nobody wanted to party. But Band was ok though. Breakfast beautiful with great choice - everything you may possibly want and also on high standard. Spa-Pool-Gym-Sauna-Area perfectly clean and organized. Small problem was that eventhough we were warned by a note from the Director of Rooms that some Window-Maintanence will be going on, it was on Saturday and Sunday between 8.30 and 9am. Thats something to be done during PM hours...

Overall I will definitely come back and recommend this Hotel to anybody. Eventhough a bit pricy but worth it.

Room Tip: Get a high floor due to Bass from the Club in evening hours...
See more room tips
  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sebastian_Schmitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at The Westin Beijing Chaoyang, responded to this review, 28 September 2011
Dear Reviewer,

thank you for taking the time to share your recent experience with tripadvisor.com and we are delighted to note that you will be returning to stay with us should your travels bring you back through the capital. We look forward in being of service in the future.

Be Well and always, Be Westin!


Daniel Aylmer
General Manager
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Minneapolis, Minnesota
Level Contributor
89 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 25 September 2011

Beautiful hotel with high service, great rooms, great bathrooms, thick towels. Location was terrific with access to small restaurants and coffee shops. We were on the northeast side which gave us good access to the Forbidden City, Tian'an Men Square. The airport is also on this side of town. This hotel was recommended to us as a good location and we found it to be so.

  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank aprilgirl76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel A, General Manager at The Westin Beijing Chaoyang, responded to this review, 27 September 2011
Dear Reviewer,

thank you for sharing your experience with our friends at tripadvisor.com. We are also delighted, by your review and will share your thoughts with our team. Do let us know when your travels bring you back to the capital as we look forward to be of service in the future.

Stay Well!

Daniel Aylmer
General Manager
The Westin Beijing Chaoyang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Beijing Chaoyang

Property: The Westin Beijing Chaoyang
Address: No.7 East Third Ring North Road, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Beijing Workers' Sports Complex
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Spa Hotel in Beijing
#28 Business Hotel in Beijing
#33 Luxury Hotel in Beijing
#54 Romantic Hotel in Beijing
#55 Family Hotel in Beijing
#160 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Beijing Chaoyang 5*
Number of rooms: 550
Official Description (provided by the hotel):
The Westin Beijing Chaoyang is ideally located in the heart of Beijing and only a 25-minute journey from Beijing Capital International Airport. Commercial and shopping centres are also nearby. Hotel features 550 guest rooms and suites, Westin Executive Club facilities, offers 8 entertainment and dining options, 11 meeting rooms for events of various sizes and the signature Heavenly Spa. ... more   less 
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Also Known As:
The Westin Beijing Chaoyang Hotel Beijing
Westin Beijing Chaoyang
Beijing Westin

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