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The Westin Beijing Chaoyang
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Reviews (1,457)
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Reviewed 10 May 2012

Large reception, friendly staff but not "in your face", excellent gym, above average restaurants and reasonable size rooms. A good place to stay on business (nominally 30 min from the airport), to entertain for business or stay as a family.

  • Stayed: March 2012, travelled on business
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Thank Angliskai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this reviewResponded 26 September 2012

Dear Reviewer,

Thank you for sharing your feedback on your stay with us at the Westin and we value your feedback of Front Office service. We shared your review with the team to evaluate ways on how to improve.

Thank you again and we look forward to be of service again in the near future.

Be Well, Be Westin!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2012

When you walk in the door, you are greeted by a very nice lobby, and staff to match. Rooms are very nice, quiet, clean, new, and the bed is quite comfortable.

No smell of smoking, or other distractions like music in the hallway.

Breakfast was nice, but not overly done.

Two thumbs up!

  • Stayed: April 2012, travelled on business
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Thank WorldTraveller550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this reviewResponded 26 September 2012

Dear guest,
Thank you for sharing your stay experience with us and our team are inspired by your kind words. Rest assured that we will continue to elevate our services to ensure that your future stays remain memorable.
We look forward in being of service again in the future.
Be Well, Be Westin!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 April 2012

hi everyone
i am a local beijing girl i am working tour guide my dear guest come here alot to staying in this hotel the working people here always smiling and happy the hotel is very clean and looks very good one the swimiing pool in this hotel is sooooooooooooooooooooooooooooooooooooooooooo cool i eating with my dear guests at the restaurant and so good to much food to chose and all looking very good the room is clean and luxery is high standard this hotel is the best one of beijing please come here to staying for holiday
thank you and bye bye

  • Stayed: April 2012, travelled on business
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Thank Friend O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this reviewResponded 26 September 2012

Dear guest,

Thank you for sharing your Westin experience with us and we are truly humbled having been rewarded with a satisfaction score. Rest assured that we will continue to elevate our services to ensure that your future visit remain memorable.

We look forward in being of service again in the future.

Be Well, Be Westin!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 April 2012

New Westin in Beijing and we expected it to be wonderful, and it was. Rooms, service, convenience, etc all great but the breakfast was best we've had! Exceptional quality and variety.
Many English speaking staff and if they didn't understand what you asked immediately, they were very quick to call someone with better English.

  • Stayed: April 2012, travelled with friends
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2  Thank gumbyben
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this reviewResponded 26 September 2012

Dear guest,

Thank you for sharing your Westin experience with us and we are humbled having been rewarded with a positive score. Rest assured that we will continue to elevate our services to ensure that your future visits remain memorable.

We look forward in being of service again in the future.

Be Well, Be Westin!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 April 2012

Wife and I stayed here for the last week of March 2012. As a Gold member I had booked using points. The room was magnificant. 12th Floor corner room with huge ceiling to floor windows. View of that area of town isn't all that great but everything else made up for it. Personal foot/leg massage machine in room. After walking around the city, and taking tours it was well used.
Bathroom was huge. LCD TV at the end of the bath.
Gas masks near the safe. !!
Bed was the usual as expected. Always great at Westin/Sheraton.
Staff were friendly and helpful.
There isn't much around the area for the tourist, its mainly a business hotel. But taxi's are cheap in Beijing and there is a train station almost under the hotel.
Breakfast was great with a huge selection.
Would certainly recommend to anyone visiting Beijing.

Room Tip: If you can get a corner room, the views can be great.
  • Stayed: April 2012, travelled as a couple
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Thank amcintoshBrisbane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westin_Chaoyang, Hotel Management at The Westin Beijing Chaoyang, responded to this reviewResponded 26 September 2012

Dear guest,

Thank you for sharing your Westin experience with us and we are glad that you rated us so highly. Rest assured that we will continue to elevate our services to ensure that your future visits remain memorable.

We look forward in being of service again in the future.

Be Well, Be Westin!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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