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“Good, but not exceptional”
4 of 5 bubbles Review of Wenjin Hotel

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Wenjin Hotel
Ranked #1,014 of 6,448 Hotels in Beijing
Modi'in
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Good, but not exceptional”
Reviewed 26 September 2012

I was sent to Beijing for a business trip, and was put up by my client in the Wenjin Hotel, because of its proximity to their customer location. The location was indeed very convenient, both for my work purposes and for a few others -- two excellent nearby vegetarian restaurants, and the two local universities, whose campuses were nice to walk through.

My expectations from a hotel are pretty basic: So long as there's a comfortable bed, a good shower, some fruit and vegetables for breakfast, and WiFi, I'll be pretty happy. On just about all of these fronts, the Wenjin was fine; the beds were comfortable, the shower was pretty reasonable, and breakfast had all sorts of odd-seeming meat products (which I don't eat) but also some fruit.

There was Wifi in the lobby, but the hotel room only offered Internet service via an Ethernet cable. The connection didn't work when I first got there, and the technician (who came quickly, I must admit) didn't seem to know what to do. I managed to diagnose and work around the problem, but I have a feeling that if I hadn't done so, I wouldn't have had Internet access from my room.

Other reviewers have said that the staff's English was not particularly good. This was largely true, and I was surprised that people working at the front desk of an international hotel wouldn't have better English. The concierge seemed to have particularly good English, though, and was particularly friendly and helpful.

Some reviewers have said that the hotel was only willing to order a fancy limo, not a taxi, to the airport. I didn't have this problem at all. I also called room service frequently to get bottled water, and they responded quickly.

I asked the concierge for help in finding a last-minute tour guide, and he was able to accommodate my request. There was some miscommunication, given that the concierge told me that I would have the guide for the whole day, while the guide thought that she was only hired for four hours. However, those 4 hours were more than enough for my purposes, and so I decided not to complain or be too annoyed about it. But if you ask the concierge for such help, make sure that everyone agrees as to what you're getting.

The hotel's proximity to two university campuses provided me with some beautiful walks on my first day in Beijing. It was also a short walk to a nearby subway (metro) stop, which I used on my final day, when I returned from Tiananmen Square.

Overall, my stay was pleasant and positive. It wasn't a luxurious hotel, but I didn't really expect one. I was able to sleep, use the Internet, and shower, which is pretty much good enough for me.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ReuvenLerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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190 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (25)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Geneva2009
Level Contributor
557 reviews
141 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
Reviewed 24 September 2012

Nice looking hotel close to Tsinghua University. If you need to go to the University, ok. If not, try another place.
Staff speaks to 90 % chinese and has hardly ever heard of customer service.
NO WI FI in rooms (not even if you pay) - in some rooms you have a cable - but if you have a smart phone or tablet it will NOT work.
Restaurant choice very limited inside the restaurant - breakfast reminds on an overcrowded central station in NY. If you sit on a table it is custom that another person will join use to eat. Forget about privacy and peace at breakfast...

Room Tip: All nicely and large - location is not very important
See more room tips
  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Geneva2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Beijing hotels

Nottingham, United Kingdom
Level Contributor
27 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 September 2012

The Wenjin sits in Tsinghua Science Park right by the south gate of Tsinghua University. It is convenient if you are visiting any of the research institutes in Haidian or Zhongguancun. I would agree with previous ratings of bottom end 4*. It does not compare with some of the newer offerings in Chaoyan District and whilst the price is a bit cheeky for the service level (c.RMB1000) it is about par for Beijing.
The front desk is a tad chaotic but you get there in the end. The young staff increasingly speak decent english although there seems to be a high turnover here. The concierge service is better - the porters are a stable and friendly workforce - Peter or Tom Wang will help you out with most things - airline, train tickets, bike hire etc.
The food in WJ is nothing to shout about - there are many superior restaurants which offer better value a few doors away. If you can't be bothered to go out then the Korean Restaurant on the 2nd floor is ok, although the menu does not seem to have changed in 3 years! I have to say that I am NOT a fan of the breakfast buffet in WJ which if you have to buy separately is a wicked RMB160. If you step outside the hotel for a few paces then you can buy an excellent Tianjin style "breakfast burrito" or jianbing guozi 煎饼果子 for 3 kuai!
The WJ rooms are ok and all are serviced with a/c. Recall though that this is China and the a/c is switched off in September so if the day is warm you may have an uncomfortable night. There is wifi downstairs and wired internet in the rooms. IIRC the Executive floor also has wifi in the rooms. The internet kind of works although the connection speed seems to have dropped over the years.
So all in all, a bit quirky and rough around the edges but they mean well and you could do a lot worse than stay with these guys.

Room Tip: go for the superior package which includes breakfast and internet plus a room with a bath.
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  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank chris r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taipei, Taiwan
Level Contributor
49 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 31 August 2012

I stayed 2 nights at Wenjin which is next to Tsing Hua University. Wenjin claims to be 5-stars, but it's just a poor 4-star at best, if not an average 3-star. Its service leaves much to be desired.
Check-in: Relatively uneventful although the people didn't seem welcoming nor warm. I was checking in at the same time as five other people. I got to my room, found the keycard didn't work. The other five people arrived at my same floor a minute later; none of their keys worked either. We had to go downstairs and have all keycards reinstated. Unbelievable.
Room: Good size with modern facilities. Upon closer inspection, maintenance could be better. There were small cracks on walls, cabinet doors not properly aligned, clearly visible mildew on bathroom walls, and the floor under the bed and the night stand seemed to not have been vaccumed for several weeks. Bedding is very comforable though. I slept very well.
Breakfast: Seemingly large spread with very poor selection. Quality of food is also poor. Coffee is the worst I've tasted in any Beijing hotel. Service staff is very clearly not properly trained to attend to customers.

I only stayed here because it is close to my office. I will happily jump ship if a new alternative appears.

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mutter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
fribourg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 August 2012

Stayed 2 nights, service was not willing to prebook taxi to airport - but kept trying to sell their overprized limousine service to the airport. Also, breakfast is not worth the prize.
Keep away from this hotel, there is much better choice for money....

  • Stayed August 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FribourgMatt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
105 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 6 August 2012

hotel rooms are well cleaned, roomy and with lots of lights.
I stayed there for 2 weeks and it has been a pleasure.
Pros: really close to Tsinghua uni, "easily" find a cab in the area, perfect rooms, fantastic breakfast
Cons: just a few did speak basic english (it is not so easy to order food), laundry and food are expensive

  • Stayed July 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank martimega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 22 July 2012

Stayed three nights at Wenjin hotel late June for a business trip to Beijing. The rooms are spacious, clean and comfortable. My only grouses are that housekeeping did not replenish the coffee and tea, and there is no wifi in the room.

The meeting rooms are well lit and business like.

The gym is relatively well equipped, although we don't expect much of gyms in China.

Breakfast buffet is decent, with good variety.

Room Tip: Good choice if visiting Tsinghua and Beijing universities
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BFGuy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Wenjin Hotel

Property: Wenjin Hotel
Address: Tsinghua Science Park, Haidian District, Beijing 100084, China
Region: China > Beijing > Wudaokou
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool
Hotel Style:
#92 Spa Hotel in Beijing
#242 Luxury Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wenjin Hotel 4*
Number of rooms: 399
Reservation Options:
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Also Known As:
Wenjin Hotel Beijing

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