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“Basic but good value”

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Ibis Beijing Sanyuan
Ranked #1,895 of 6,462 Hotels in Beijing
Beijing, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Basic but good value”
Reviewed 30 April 2013

Handy location right near the Airport Express station. Also new shopping centre very close.
Rooms pretty basic but clean and everything worked. Staff were friendly and spoke good English.
Breakfast also good value.

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank TheColourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BettyWang2013, Manager at Ibis Beijing Sanyuan, responded to this review, 5 May 2013
Dear guest,

We are truly delighted to know that you were satisfied with our facilities and service during your recent trip to Beijing.Thank you very much for choosing to stay with us and we look forward to welcoming you back again soon.

Have a pleasant day ahead!

Best Regards,
Betty Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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590 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Toronto, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 April 2013

We travelled to Beijing April 2013 stayed at this hotel for 3 days. In general, we were satisfied with the services, location and the room of this hotel. Our room is in floor 16, since this building skips floor 4, 13 and 14, really, we are in 13th levels up. After first night, the bathroom shower faucet head felled off. We notified the front desk on our way to breakfast. Shortly after we returned to our room, a maintenance guy show up with a new shower faucet. He fixed the shower in no time. He also noticed the door of the room is not closed properly and fixed that as well.

On the area of improvement is the bathroom is smelling with the smoking residual although we've requested a non-smoking room. Also the towels are pretty old and they don't provide hand towel and face towel.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wendye2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BettyWang2013, Manager at Ibis Beijing Sanyuan, responded to this review, 17 April 2013
Dear guest,

Thank you very much for the positive comments and we also appreciate your feedback for our improvement in the service quality level.

We sincerely apologize for the odor in the bathroom and our staff is taking action to remedy this instantly. We are in the process of replacing all old towels to ensure the convenience of all our hotel guests.

We look forward to serving you better in your next stay with our hotel.

Thanks & Best Regards,
Betty Wang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangkok, Thailand
Level Contributor
84 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 15 April 2013

The building, the lobby and the room were nice and the location very good. The breakfast was nicely arranged with a wider selection of food even when compared to Shanghai although repeating but understandable. I seemed to have the best sleep over here when compared to elsewhere under the same condition, i.e., being tired from all day sight seeing. The room rate here seemed to be a bit high when compared to other Ibis's but may be justified when considering the convenience of transportation.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Prasas T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 April 2013

Room size is small but enough for two adult with medium size. Rooms temperature is perfect especially during cold season. We were in Beijing end of March and the weather was between 0 to 10 degree C but we feel warm in the room. Breakfast choice is not much variety and should be improved. Location is good as it is only less than 5 minutes walk to nearby subway station.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cylong168
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BettyWang2013, Manager at Ibis Beijing Sanyuan, responded to this review, 17 April 2013
Dear guest,

Thank you very much for your valuable comments and suggestions. We will look into the breakfast varieties. We look forward to serving you better in your next stay at our hotel.

Thanks & Best Regards,
Betty Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta
1 review
Reviewed 2 April 2013

room size is ok and clean but a little stuffy with cigarette smell. Bed and pillows are lousy, I can literally feel the springs of the bed. The pillows are too thin. Sheets are clean. Location is very close to subway.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank cynthia_mahh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BettyWang2013, Manager at Ibis Beijing Sanyuan, responded to this review, 17 April 2013
Dear guest,

We appreciate your time giving us your comments. Our sincere apologies for that room smell and facilities issues. We would definitely look into your feedback and improve the conditions to make your next stay with us a pleasant one.

Thanks & Best Regards,
Betty Wang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
1 review
Reviewed 1 April 2013

the reservation was made via your call centre for the nights of march 26 and 27.

due to flight cancellation from guangzhou on march 26, i called the hotel on march 26 before 4:30 pm to postpone the arrival to march 27. no problem.

on my departure on march 28, i requested to leave a small piece of luggage for pickup on march 29. one staff declined. the assistant manager declined. during the conversation, the third staff joined and shouted that it was impossible to keep luggage overnight. but in the end, the duty manager said ok, he will take care of this. this was not a good experience. i travel the world. this is the only hotel of the same class decline such a basic request. staff were aggressive.

I, in turn, worried about the luggage and picked it up in the evening of march 28, i had to travel extra 3 hours to do that.

you can treat this feedback as a complaint.

  • Stayed March 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank yejianxu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BettyWang2013, Manager at Ibis Beijing Sanyuan, responded to this review, 17 April 2013
Dear guest,

Thank you very much for your constructive feedback. While it is our hotel policy not to allow guest to leave their luggage and belongings behind after their checkout, we sincerely apologize for the mishandling of the situation by our staff. We value your feedback and this will help us to improve on the service quality level of our staff. Thank you for your feedback again.

Thanks & Best Regards,
Betty Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Beijing hotels

Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 March 2013

Location is good, close to the airport express....hotel room was clean and staff were friendly. Internet didn't work in my room unfortunately. Breakfast could have had a wider selection of hot food but overall ok.

  • Stayed March 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank KDawg888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BettyWang2013, Manager at Ibis Beijing Sanyuan, responded to this review, 17 April 2013
Dear guest,

Thank you very much for your valuable comments on tripadvisor.com. We are sorry to hear about the internet connection problem. Our staff will welcome you back to our hotel again. Should your room facilities have any problem in your future stay, please feel free to contact our front desk, and we would be very glad to help you fix it immediately. About the breakfast selection, we would review the menu again and would improve the quality and popular selection for our guests. Thanks again for your comments and suggestions.

Thanks & Best Regards,
Betty Wang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Beijing Sanyuan

Property: Ibis Beijing Sanyuan
Address: Building B, Fenghuang City, 5A Shuguang Xili, Chaoyang District, Beijing 100028, China
Region: China > Beijing > China International Exhibition Centre
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #1,895 of 6,462 Hotels in Beijing
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Beijing Sanyuan 3*
Number of rooms: 401
Official Description (provided by the hotel):
Hotel Ibis Beijing Sanyuan blends comfort and convenience with real affordability. With a modern bar, terraced restaurant, 24 hour snack service, free high speed Internet, and games and fitness rooms, this hotel offers a fresh change from the traditional. Located in the central business district, Hotel Ibis Beijing Sanyuan is only minutes from the airport and embassy district and close to shopping and tourist attractions. Featuring 401 queen or twin rooms, this is a Hotel Ibis with a real difference. ... more   less 
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TripAdvisor is proud to partner with Agoda, Hotels.com, Priceline, ACCOR, Travel Republic (UK), Booking.com, Ctrip TA, TripOnline SA, Traveltool, S.L.U., Cancelon, Hotel.de and HotelQuickly so you can book your Ibis Beijing Sanyuan reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Accor Beijing Sanyuan

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