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“Exceeded Expectations” 5 of 5 bubbles
Review of Hotel Jen Upper East Beijing(A Shangri-La Hotel)

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Hotel Jen Upper East Beijing(A Shangri-La Hotel)
Ranked #62 of 6,437 Hotels in Beijing
Certificate of Excellence
Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceeded Expectations”
5 of 5 bubbles Reviewed 15 April 2014

The breakfast buffet is huge with a huge selection of items. Everything was delicious
Our room was spacious and very comfortable.
Staff is very polite and helpful
We ate dinner in the restaurant on the third floor and it was excellent.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Lkimball1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THUE, Lisa Ciao, Director of Communications at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, 24 April 2014
Dear Lkimballl,

We are glad to know that you like your stay with us, especially your recognition on our staffs. We will share with our chefs on your compliments regarding to the buffet at Cafe Noir and dinner at Wu Li Xiang Chinese Restaurant. Our Food and Beverage offerings are always changing, offering new variety to our guests. Thank you for your positive feedback and it will motivate our team even further.
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520 reviews from our community

Traveller rating
    220
    219
    59
    14
    8
See reviews for
53
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Shanghai
1 review
5 of 5 bubbles Reviewed 13 April 2014

good service quality. Excellent room hygiene. my room was booked by my company. Regarding the location, I think it's pretty good to go to airport. But it's not easy for guests to go for shopping and enjoy the peaceful environment there. I suggest Traders can hold some outside parties or buffet dinner .

  • Stayed April 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with shangri-la.com

Helpful?
Thank Frank_sun333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THUE, Lisa Ciao, Director of Communications at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, 24 April 2014
Dear Frank_sun333,

Thank you for sharing with us your review and suggestion. We do have a lot of events such as evening cocktail and garden wedding at the backyard garden. There is an outdoor deck at Cafe Noir, which will be ideal for dining during the evening, especially during this time of the year. You will be happy to know there is the free shuttle specially arranged to the major city interests and business buildings daily. Do check out our website for new offers.
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Hong Kong
Level Contributor
179 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
4 of 5 bubbles Reviewed 12 April 2014

Good central business location to Beijing sights, but not a walking or tourist location as there are no restaurants, stores or sights you can walk to. Clean hotel, professional staff, very large breakfast buffet.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank casadeboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THUE, Lisa Ciao, Director of Communications at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, 24 April 2014
Dear casadeboys,

Thank you for the review and glad that you liked the hotel. You will be happy to know that our hotel is surrounded by more than 30 restaurants within walking distance. There is a range of different cuisines from Italian to Korean, from steak house to salad bars. You may also want to know the hotel is only 10 minutes walking distance away from Indigo, a 59,000 square meters shopping mall. We look forward to welcoming you back with next trip in Beijing soon.
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Newcastle, Australia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 4 April 2014

Restaurant a little expensive but excellent. Loved my smoked salmon and roe, but my daughter wasn't impressed with her pasta dish: we suspect they added soy sauce. I did warn her not to order Italian in China!
A nice, bar with great music we only discovered on our final night. My daughter was happy there as she had a western pizza, but wine was expensive. I should have tried the Chinese beer/lager earlier as that was really nice; far better than Fosters.
Taxi to airport was cheap - 60 ($12)
Also enjoyed a swim and sauna. The gym was great and everything was empty, when I went in for a swim I was allocated my own life-guard. I was immediately conscious of my poor swimming skills. Lol All staff were very helpful with good English.

  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Carol H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THUE, Lisa Ciao, Director of Communications at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, 8 April 2014
Dear Carol H,
Thank for writing us the review on your experience at our hotel. We will share this positive feedback with my colleagues. You may also want to know the hotel is embraced with the more than 20,000 square meters of the greenery land and a free shuttle is specially arranged daily to major city interests of Beijing City. We are looking forward to welcoming you back in your next trip in Beijing! Best regards!
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Saint Augustine Beach, Florida
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 20 March 2014

Hotel room was very comfortable, roomy, well appointed and the shower was wonderful. Breakfast buffet was fantastic along with the service despite the language barrier. Front desk staff was strictly business. If you are looking to exchange currency at this hotel, US dollars must be in perfect condition ( no folds,bends,marks, etc. etc.)! Hotel is far from just about everything and only store close by is a gas station with almost nothing to offer. Hotel was great, not much can-be said for the area where it is located. We were there for leisure.

Room Tip: I believe all rooms have some sort of view.
See more room tips
  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank pickyPatr0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THUE, Lisa Ciao, Director of Communications at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, 24 March 2014
Dear pickyPatrOn,
Thank you for your review and positive comments on our rooms and facilities. We seek your kind understanding on the money exchange policy which is as per the bank requirements in China. You will be happy to know that our hotel is well located between the Third Embassy District, Wang Jing Hi Tech Park, Lido Commercial Centre and the fashionable 798 art district. Just 20 minutes from Beijing Capital International Airport and the new China International Exhibition Centre (CIEC).You are welcome to visit our website for the latest promotions news and we look forward to seeing you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich, Germany
Level Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

I stayed many times at Trader's Upper east due to business reasons. I can definitely recommend this hotel as everything is excellent, service, facilities, breakfast. The only disadvantage is that it is a bit off from everything, nothing around to see and do. But they offer a shuttle bus once in a while to different destinations like shopping mall or subway station and of course there are taxis.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank baitingna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THUE, Lisa Ciao, Director of Communications at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, 24 March 2014
Dear baitingna,
Thank you for your kind compliment and recommendation on our hotel. You will be happy to know that our hotel is surrounded by more than 30 restaurants within walking distance. There is a range of different cuisines from Italian to Korean, from steak house to salad bars. You may also want to know the hotel is only 10 minutes walk away from Indigo, the new 59,000 square meters shopping mall. We look forward to welcoming you back with next trip in Beijing soon. Good Spring Day!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vista, California
Level Contributor
94 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

We stayed here as part of a China Tour.com.

Our rooms were comfortable and clean. Staff were accommodating and friendly. The Breakfast was outstanding and far exceeded our expectations. We have no complaints and highly recommend this hotel.

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
THUE, Lisa Ciao, Director of Communications at Hotel Jen Upper East Beijing(A Shangri-La Hotel), responded to this review, 24 March 2014
Dear Jim B, we are happy to know that you have enjoyed your stay with us. Our colleagues are absolutely delighted to have received your encouraging compliments to our work, especially on our breakfast. As one of hotels managed by Shangri-La Hotels and Resorts, we feel honored to host you and look forward to welcoming you back in a near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Jen Upper East Beijing(A Shangri-La Hotel)

Property: Hotel Jen Upper East Beijing(A Shangri-La Hotel)
Address: 2 Dongsihuan Beilu, Chaoyang District, Beijing 100016, China (Formerly Traders Upper East Hotel,Beijing)
Region: China > Beijing > Jiuxianqiao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #62 of 6,437 Hotels in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Jen Upper East Beijing(A Shangri-La Hotel) 4*
Number of rooms: 403
Official Description (provided by the hotel):
Hotel Jen Upper East Beijing, managed by Shangri-La Hotels and Resorts, is strategically located in the north-eastern area of Beijing's central business district, just 20 minutes from Beijing Capital International Airport and the new China International Exhibition Centre. Well positioned between the Third Embassy District, Wang Jing Hi Tech Park and Lido Place, the hotel features 403 guestrooms and suites, two designer restaurants, one bar and one lounge, and 11 secluded venues devoted to private dining. The hotel enjoys open views of the adjacent park and city skyline and offers guests a peaceful and quality environment. Close by is the fashionable 798 art district, Sanlitun Village, the Bird's Nest and the Water Cube. The hotel's Jen's Space, Grand Ballroom and 15 flexible meeting rooms are all fitted with the latest conferencing systems, making it an ideal choice for meeting, incentive, conference and exhibition (MICE) participants and delegations. ... more   less 
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