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“Fantstic stay”

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Hilton Beijing Wangfujing
Ranked #24 of 6,520 Hotels in Beijing
Certificate of Excellence
Melbourne, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Fantstic stay”
Reviewed 24 December 2013

Enjoyed an exceptional experience staying at Hilton Wangfujing Beijing Our room was exceptionally large and very comfortable Environment was warm Enjoyed executive club experience - staff were very helpful especially manager Morrison Wang - thoroughly recommend this hotel. Great happy hour and food and beverages Good location close to shopping/restaurants

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Terry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFisherDirectorOP, Manager at Hilton Beijing Wangfujing, responded to this review, 4 January 2014
Dear Terry W,

Greetings from Beijing and thank you for your praise regarding your recent stay.

I have personally thanked Morrison and we are thrilled that you enjoyed your stay so much. I hope we may have the privilege of welcoming you back soon.

Best regards,
Bill Fisher, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,435 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (282)
Date | Rating
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  • English first
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English first
Miami Beach, Florida
Level 6 Contributor
141 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
Reviewed 23 December 2013

You will not be dissapointed with this hotel. well located close to many attractions in the city. the service is good not the greatest i will say but the rooms are amazing. really large with confortable working station, large confortable bed and pillows, big really big walking closet, luxurious huge marble bathroom with double sink with Tv inside and outside the shower, room cover with all wood pannels , big flat screen TV in the room, wifi, very well stocked mini bar, coffee maker. the breakfast is in the second floor in a beautiful setting with incredible selection of western and eastern specialities. you can go to this property without any doubts in your next trip to the city

Room Tip: Do not get the standard room
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Pethabmia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFisherDirectorOP, Manager at Hilton Beijing Wangfujing, responded to this review, 4 January 2014
Dear Pethabmia,

Thank you very much for your review of our hotel services and facilities! I am delighted that you enjoyed the room and breakfast. I wish you safe travels in the New Year and hope to welcome you back soon.

Kind regards,
Bill Fisher, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
上海, China
Level 3 Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 December 2013

Stay here 2 nights for business. Really good room. Astonishing wash room and good shampoo and body wash. Turn down service is in time.

Something can be improved:
1. Some furniture were made by wood, looks aged with some wear and tear, it is a little annoying.
2. Only 2 bottles of water in the room in the first place, it should be 4 or above to match the Hilton brand. Especially in Beijing, which is really dry during the winter.
3. Air conditioning response not fast enough.
4. No HDMI-VGA adapter, cannot show the slides on the other TV in the room.
5. As the V2 room(superior room), no music player or dock for iPhone.
6. No so many choices for the breakfast, I want the yogurt!

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ren YI Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFisherDirectorOP, Manager at Hilton Beijing Wangfujing, responded to this review, 4 January 2014
Dear Ren YI Z,
Thank you very kindly for your feedback about your stay at Hilton Beijing Wangfujing. Your specific comments are very helpful. I'm glad to tell you we have changed the standard bottle water setup in all rooms to four, but please don't let that stop you from asking for more if needed. The wooden furniture pieces in the room are constantly under maintenance, for example this week we have the entire 11th floor out of service for our intensive deep cleaning and repair program.

Regarding VGA cables and yogurt, I have contacted you privately to see what has happened as indeed these are standard amenities.

Again, thank you very much for your observations regarding your stay and I will be very glad to see you return soon.

Sincerely,
Bill Fisher, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa
Level 6 Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 22 December 2013

My husband and I spent six nights at the Hilton Beijing in the Wangfujing district this past summer (from June 10 to June 16) and were pleased with the accommodation and service.

Arrival was simple and seamless. Having booked a room on the executive floor, we were routed immediately to the 16th floor lounge, reserved for VIP check-in. And I have to say, our check-in service was second to none. As part of the check-in process, we were seated at a marble top table in the lounge at a comfortable open booth, offered a beverage of our choice, along with other accompanying offerings, including cheese and crackers, fruit, cookies, and sweet pastries - quite the pampering experience.

After confirming check-in details, we acquainted ourselves with our room (room 1508), unpacked our luggage, rested a bit, and then made our way back to the executive lounge for happy hour where we were greeted by a selection of wines and beers and a sampling of appetizers, including samosas, egg rolls, mixed fruit, little pastry shells stuffed with an egg salad mixture, cheese, crackers, chicken kung pao, rice, deserts, along with some particularly curious looking appetizers (which I never did sample) featuring a mixture of beets and raw shrimp. I realized that complementary hors d'oeuvres would be offered as part of the happy hour offerings but never was I expecting such a delightful spread. And the service at the executive lounge was also excellent. One of the hostesses/waitresses, Sharon, was a student from Guilin university who was working at the hotel as part of her internship program. Sharon was extremely professional, courteous and attentive, frequently checking in on us to enquire if there was anything else we wanted or needed. Her English was also top notch, probably the best spoken English we heard in all of Beijing.

Aside from happy hour, we also had our breakfasts at the lounge and were not disappointed with a quality spread of breakfast options along with GREAT coffee awaiting us! The ambience of the executive lounge was also very calm and serene (quite the contrast from the hustle, bustle and jostling of the other hotel restaurant for non-VIP guests). One morning, my husband and I decided to check-out the other restaurant (just for a change of scenery) but retreated back the next day to the VIP executive lounge where everything moved at a calmer and more civilized pace.

Regarding location, this was first class, just a few steps away from the popular Wangfujing district, which made it very convenient to wander about at any time of day, taking in the shopping and local eateries, both of which were in abundance.

In terms of the accommodation, again, we were very pleased. The room was bright, clean, and ample in terms of space (an open room concept, with closet, bathroom, bedroom, and sitting room with desk and chaise lounge all connected but minus constricting walls). It had all the amenities we were looking for and would expect in a five-star rated hotel, with just a few exceptions. First, there was no free Wifi (but because we were staying on an executive floor, this was not a major issue for us as we spent the majority of our free hotel time in the executive lounge where Wifi is free). Also, the bathroom area was a bit on the small side, with just one vanity sink and a very small countertop which made it impossible to house all of our toiletries and cosmetics.

We also enjoyed the swimming pool at the hotel - large, clean, and relatively quiet.

All in all a great accommodation. For those considering making a trip to Beijing, I would recommend the Hilton Beijing at Wangfujing. I would also highly recommend spending the extra for a room on the executive lounge as it really does add to the overall experience.

Room Tip: Go for the executive floor - it is well worth it!
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Reau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFisherDirectorOP, Manager at Hilton Beijing Wangfujing, responded to this review, 3 January 2014
Dear Reau,
Thank you very much for your comments about your stay. I see you have enjoyed the services of our Executive Floor Lounge, and I have passed your comments along to the team as it is very encouraging. I hope to welcome you back to Beijing soon!
Kind regards,
Bill Fisher, Director of Operations
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Hong Kong, China
Level 5 Contributor
51 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 21 December 2013 via mobile

A beautiful hotel located at the heart of the city, next to mall APM, which gives you the convenience. The hotel is of very high standards. I was upgraded to a suite, which was absolutely amazing. Very good breakfast as well. It would be much better if the hotel could provide free wifi in the room.

Stayed December 2013, travelled on business
Helpful?
Thank conniemlwong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFisherDirectorOP, Manager at Hilton Beijing Wangfujing, responded to this review, 3 January 2014
Dear Conniemlwong,

Thank you very much for your comments regarding your stay. I was pleased to see you enjoyed the room and breakfast. Regarding wifi, thank you for your suggestion and we are currently reviewing options to make this more accessible. I hope we may welcome you back to Beijing very soon.

Sincerely,
Bill Fisher, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level 6 Contributor
315 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
Reviewed 21 December 2013

I must admit that Hilton Wangfujing is a great place to stay while in Beijing. It is centrally located, 30 minute walk from Tianamen Square and Forbidden City,great service from Conceirge desk-can speak English and are very helpful with taxis. The inhotel dining facility at Chynna serves great Chinese Food. The Rooms are very comfortable but one needs to keep asking for bottled water.Rooms are very spacious with great modern amenities. I hear the spa is great so may check it out the next time.

Room Tip: Higher Floors have a better view-try asking for rooms facing the front streets.
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  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank keentraveller27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFisherDirectorOP, Manager at Hilton Beijing Wangfujing, responded to this review, 1 January 2014
Dear Keentraveler27,
Thank you very much for your comments. We are currently reviewing the bottled water setup in the rooms to see how to make this better for our guests. I am glad that you enjoyed the food in our Chinese restaurant "Chynna" and I have passed your comments along to the chef. I hope your next visit will allow you some time to explore the Spa facilities on level 6, also this is where you will find our beautiful glassed-in indoor pool with lovely city views. I hope we may welcome you back very soon!
With kind regards,
Bill Fisher, Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ammon, ID, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2013

The Hilton is close to shopping and the center of town. The staff was friendly, helpful with taxis, and spoke English. The rooms are very quiet and spacious with higher end amenities like a free standing tub and a rainfall shower. I would stay at this Hilton again.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Christopher W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BillFisherDirectorOP, Manager at Hilton Beijing Wangfujing, responded to this review, 31 December 2013
Dear Christopher W,
Greetings from Beijing, and thank you for taking time to share your experiences about our hotel. I am glad to see that you enjoyed our service and rooms. I look forward to welcome you back on your next trip to Beijing.
Kind regards,
Bill Fisher, Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Beijing Wangfujing

Property: Hilton Beijing Wangfujing
Address: No.8 Wangfujing East Street, Dongcheng District, Beijing 100006, China
Phone Number:
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Beijing
#12 Family Hotel in Beijing
#15 Spa Hotel in Beijing
#18 Business Hotel in Beijing
#22 Luxury Hotel in Beijing
#110 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Beijing Wangfujing 5*
Number of rooms: 255
Official Description (provided by the hotel):
Hilton Beijing Wangfujing sets the standard for modern comfort. Located on famous Wangfujing Street, the hotel is within an easy walk to the Forbidden City, Tiananmen Square. This intimate, lifestyle hotel features 255 guestrooms and suites with highly sophisticated in-room entertainment. The Hilton Beijing Wangfujing specializes in pairing ideal meeting venues with impeccable service. Gourmet palates will relish the fine range of restaurants and lounges offering an eclectic choice of contemporary cuisine and cocktails in chic surroundings. Escape to the peaceful, rejuvenating solitude of the spa. Combining traditional Chinese hospitality with warm and personalized service and an intimate lifestyle ambience, Hilton Beijing Wangfujing is worth discovering. ... more   less 
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Also Known As:
Hilton Beijing Wangfujing Hotel Beijing
Hilton International Beijing Wangfujing
Beijing Hilton

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