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“Expectations were high but a Near Miss….”

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Hilton Beijing Wangfujing
Ranked #26 of 6,463 Hotels in Beijing
Certificate of Excellence
Beijing, China
Level Contributor
18 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Expectations were high but a Near Miss….”
Reviewed 29 June 2014

Wanting to celebrate a birthday by spoiling myself to a stay over in a suite with friends, was a little disappointed in the actual size of the King Innovative Suite in fact ended up paying extra to get bigger room. Usually i would go to The Westin, in Financial St Beijing,which is a much more glamorous and spacious hotel but this is closer to home and wanted to try something different. Sunday Brunch at The Hilton has a big reputation but it doesn't compare to The Westin. Chalk and Cheese between the two 5 STAR hotels. I think you are paying for location of the Hilton Beijing…Also Disappointing Executive Club also as compared to The Westin.
Will not go back, not value for dollar.

Room Tip: Tip for travellers with kids, even though you let them know you have a child travelling and the chil...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michele T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,351 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (278)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
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English first
Stockton Heath, United Kingdom
Level Contributor
43 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 June 2014 via mobile

I've stayed her a few times, it's in a good location and generally comfortable. My main problem is the check-in staff seemingly determined to up-sell to Exec rooms.
This trip I booked my nonsmoking King room 4 weeks in advance and checked again a few days before travelling. On arrival at midday, after long journey from UK the checking staff say there's a problem & no more King rooms left. Then upsell the Exec rooms for additional £50 a night. Otherwise the alternative is only smoking rooms. The exec rooms are nice, but not worth the extra and the exec lounge isn't up to scratch. For example, the breakfast is much better in the standard restaurant.
Overall, it a good hotel but very disappointing to be messed around with the rooms, and after 4 previous stays I will likely not stay here again.

Stayed April 2014, travelled on business
Helpful?
Thank Rob C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Miguel de Allende, Mexico
Level Contributor
50 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 27 June 2014

Good or Bad that is the question.

Good:
Grand, large. Lovely, Comfortable rooms. Great housekeeping. Super breakfast. Convenient location. Shoppers convenience.

Bad:

At a first glance the Executive Lounge is WOW - the impression is OVER in a hurry. Lousy staff who are bored, lazy, not trained for the job. On a daily basis I saw one or two of them sitting at one of the lounge dining/cocktail table entertaining a friend including eating and drinking with them. Definitely not professional. So don't spend money to be on the Executive Floor. If you do then have breakfast on the 5th floor instead (Starwood Executive members make note). Evening cocktail time is pathetic. Terrible food, cheap liquor and no service.

Transportation/Taxi:

One is basically held hostage in the evenings as there are no taxis available. Pay a premium of may be 300 percent of regular fare and you have a possibility of obtaining a taxi.

Maybe it's just Beijing???!!! But I don't think so as I have been coming here for 20 years, every year, except the last three years and this is not normal at all.

I would settle for a less of the bad and keep the good. Alas life is not perfect - BUT it could be right?

Room Tip: Paul rooms good to go for the cheapest.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank KiraMexico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 23 June 2014

Stayed 7 nights at the Hilton Wangfujing in June 2014. Great hotel in a central location. Room was a very good size and very clean and comfortable. Staff were very pleasant and happy to help whenever it was required. Our only complaint related to the executive lounge. The selection of food in the evening was very limited and only varied slightly each evening. We felt this was very poor in comparison to other executive lounges we've been to in asia. We ate breakfast in the executive lounge on the first few days but then discovered the choice (and service) was much better in the main restaurant.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MK812012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 June 2014

I have stayed at many Hilton hotels around the globe. I would say the Hilton at Wangfujing provided the best service at all the Hilton I visited. We had a family of four adults on our 10-day vacation in China. We arrived from an overnight train from X'ian during our last leg of our trip. The front desk was attentive during check-in and the Front Office Manager, Mr. Steven Wei, was excellent. He went out of his way to make sure that we enjoyed the stay. The executive lounge was excellent. All the staffs were very friendly and helpful. The hotel is convenient located near Wangfujing Street. It is about 10 minute walk to Wangfujing subway station (Line 1) or Denshikou station (Line 5).

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ukets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 June 2014

Located in the heart of Wangfujing. Very convenient. High quality accommodation and very courteous staff. Great range of amenities, "Library", Bar, Gym, amazing pool great range of in house restaurants. Excellent executive lounge for business meetings or working.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Paul G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
baku
Level Contributor
63 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 18 June 2014

The hotel is very well located, near Wangfujing street, you find, shops, mall, food markets. can walk to tian namen square, imperial palace.
Breakfast very nice.
I was a bit disappointed because if you want to watch the wold cup football games they charge 50U$.For this kind a hotel I think is unexpected
We travel with kids, and the staff is very friendly.

Room Tip: floor 8 good
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank BakuMari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hilton Beijing Wangfujing

Property: Hilton Beijing Wangfujing
Address: No.8 Wangfujing East Street, Dongcheng District, Beijing 100006, China
Phone Number:
Region: China > Beijing > Tian'anmen / Wangfujing
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Beijing
#12 Family Hotel in Beijing
#16 Spa Hotel in Beijing
#18 Business Hotel in Beijing
#24 Luxury Hotel in Beijing
#122 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Beijing Wangfujing 5*
Number of rooms: 255
Official Description (provided by the hotel):
Hilton Beijing Wangfujing sets the standard for modern comfort. Located on famous Wangfujing Street, the hotel is within an easy walk to the Forbidden City, Tiananmen Square. This intimate, lifestyle hotel features 255 guestrooms and suites with highly sophisticated in-room entertainment. The Hilton Beijing Wangfujing specializes in pairing ideal meeting venues with impeccable service. Gourmet palates will relish the fine range of restaurants and lounges offering an eclectic choice of contemporary cuisine and cocktails in chic surroundings. Escape to the peaceful, rejuvenating solitude of the spa. Combining traditional Chinese hospitality with warm and personalized service and an intimate lifestyle ambience, Hilton Beijing Wangfujing is worth discovering. ... more   less 
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Also Known As:
Hilton Beijing Wangfujing Hotel Beijing
Hilton International Beijing Wangfujing
Beijing Hilton

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