My husband and I caught the overnight train from Shanghai to Beijing for the weekend (he is working in Shanghai for a few weeks) and the service we received at this Hilton was incredible. We arrived at the Hilton at about 9am, but were not able to check-in right away, as our room was not quite ready. We were able to use the facilities in the fitness area to shower, etc after a long night on the train. Although we weren't technically supposed to be able to check-in until 1pm, they got our room ready for us quickly and we were settled in by 10:30am.
After a weekend of fantastic services (as attested to by the rest of the reviews on this page), we were set to catch the overnight train back to Shanghai on Monday night. After having been officially checked-out from the hotel since about 8am that morning, they were still very accommodating nearly 12 hours later, again letting us use the fitness room showers to freshen up after a long day of sightseeing before catching our train.
Overall, our time at this hotel was nothing short of perfect!More
- Free Wifi
- Pool