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“service apartment”

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Fraser Suites CBD Beijing
Ranked #75 of 6,520 Hotels in Beijing
Certificate of Excellence
Tokyo, Japan
2 reviews
“service apartment”
Reviewed 13 August 2013

An excellent apartment in a good location. Breakfast buffet was very good and gave a great start to the day. Staff were very helpful and courteous, though restaurant staff were not very good in English. Front office staff were good in English, very courteous and very helpful in directing us to outside restaurants and shopping areas.
The housekeeping were also very prompt and responded quickly to our requirements.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank beibei s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBJ, Front Office Manager at Fraser Suites CBD Beijing, responded to this review, 21 August 2013
Dear Ms.Bei Bei S,

Thank you for your review of our apartment. I was glad to read you enjoyed the facilities and service. We look forward to welcoming you back with us soon.
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181 reviews from our community

Traveller rating
    132
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (32)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Level 2 Contributor
3 reviews
Reviewed 9 August 2013

The room and the environment it's good! Would definitely coming back and stay here again. But the most thing that I could not accept is the wifi. It's very very slow. I couldn't even open my Internet banking when I was using my laptop in the room. Neither ipad. I'm very disappointed with the wifi quality. Other than that everything is worth to stay.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ljljl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBJ, Front Office Manager at Fraser Suites CBD Beijing, responded to this review, 12 August 2013
Dear Mr.Ljljl,
Thank you for sharing your feedback with us. I am very happy to see that you enjoyed our rooms and environment. It is truly unfortunate that the Wifi did not meet your expectations. Although we are working to improve the speed of network.I apologize again for all inconvenience.During your next stay kindly contact our IT manager if any problem about the internet.Thank you for your feedback and I do hope you visit us again on your next visit to Beijing so we can ensure your next stay is flawless.
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Singapore
2 reviews
Reviewed 5 August 2013

This is a vacation, my most happy, this hotel like the home, the staff is very enthusiastic, breakfast is also very good, the surrounding environment is very good, the room is very comfortable, I spent two months in the hotel organization dumplings activities here, feel the Chinese culture. next timeif have the opportunity to come to China, I will choose to live here..

Room Tip: service breakfast so nice
See more room tips
  • Stayed May 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank love trip l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBJ, Front Office Manager at Fraser Suites CBD Beijing, responded to this review, 12 August 2013
Dear love trip l,

Thank you for sharing your warm feedback with us. I am very happy to hear that you enjoyed your stay with us and found our rooms facilites and services to be outstanding. Thank you again and we look forward to welcoming you back to Fraser Suites CBD Beijing in the near future.
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Beijing, China
Level 5 Contributor
53 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 16 April 2013

We stayed there for 3 weeks when we first arrived in Beijing. Nice, quiet, clean enough. The staff is available 24/7 and always trying to accomodate the best they can. Good breakfast. The gym/pool is small but clean and functional. Overall we had a nice and comfortable experience. Negative: the internet point was awful and smelling like Chinese food all the time.

  • Stayed May 2012, travelled on business
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank LaCez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBJ, Assistant Operations Manager at Fraser Suites CBD Beijing, responded to this review, 6 July 2013
Dear Ms.LaCez,

Thank you for telling us about your experience in the Fraser Suites CBD Beijing. It is always a pleasure to receive positive comments.
I will share your feedback with my team which will definitely serve as an encouragement to us for future improvement the quality of service. As for the Internet and smelling,We have always been focused on improving the quality of our internet access.Sorry for all inconvenience and we will continue to address these.we are confident of doing the better job in future with your support!
Once again, we appreciate you sharing your comments and looking forward to your next visit.

Warm Regards!
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Beijing, China
1 review
Reviewed 20 March 2013

Good location which is walking distance to China World Mall, The Place and IFC. Excellent staffs especially Front Desk's Tina,Nelly, Crystal and Housekeeping Della at 9th floor who are always cheerful and helpful.

  • Stayed March 2013, travelled with family
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Helpful?
Thank Excel28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBJ, Assistant Operations Manager at Fraser Suites CBD Beijing, responded to this review, 6 July 2013
Dear Guest.

We are delighted to hear that you enjoyed your stay with us and we want to thank you for sharing your experience with other travelers here on TripAdvisor.
we are looking forward to welcome you again in the future.

Warm regards,
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1 review
Reviewed 25 February 2013

Good location, good service,clean and comfortable, we feel more like staying at home. especially we liked the activities held by Fraser suites. housekeeping Shirley and Front desk Tina are always helpful.

  • Stayed January 2013, travelled with family
    • Value
    • Location
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Helpful?
Thank AngelaWu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBJ, Director of Sales at Fraser Suites CBD Beijing, responded to this review, 7 March 2013
Dear Guest ,

Thanks for your feedback , we will keep to provide Gold- Standard service to all of residences .
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Beijing, China
Level 3 Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 February 2013

Had a great experience staying at Fraser suites CBD Beijing. We had a comfortable room on the 26th floor which offered a great view of the city. The property is conveniently close to many attractions with the subway close by. It is walking distance to Silk Street market. There is an Annie's Italian restaurant around the corner that was very good and reasonably priced. The Assistant front office manager, Tina, is very professional and always helpful in solving all problems, as well as all the front desk staff.

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ajn3733
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSBJ, Manager at Fraser Suites CBD Beijing, responded to this review, 10 March 2013
Dear Guest ,

Thanks for you choosed Fraser Suites CBD Beijing . We will keep to provide good service to all of residence .
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fraser Suites CBD Beijing

Property: Fraser Suites CBD Beijing
Address: No.12 Jintong West Road, Chaoyang District, Beijing 100020, China
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotel in Beijing
#30 Family Hotel in Beijing
#66 Luxury Hotel in Beijing
#91 Best Value Hotel in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Fraser Suites CBD Beijing 5*
Number of rooms: 357
Official Description (provided by the hotel):
The ultimate luxury in apartment living, Fraser Suites CBD Beijing epitomises style and comfort, that surpasses the service level of many Beijing Hotels. A complete range of facilities including meetings rooms ,business centre and GYM .The subway No.1 and 10 Line lie just a few minutes away . ... more   less 
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Also Known As:
Fraser Suites Cbd Beijing Hotel Beijing
Fraser Hotel Cbd Beijing

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