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“Nice Location between Airport and Business District”

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Novotel Beijing Sanyuan
Ranked #157 of 6,520 Hotels in Beijing
Singapore, Singapore
Level 4 Contributor
41 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Nice Location between Airport and Business District”
Reviewed 16 June 2013

This hotel is located near to the airport and away from major jams .Nice environment with a major shopping mall within walking distance. I bought a local sim card at the airport and called the hotel for direction in the cab (most cab drivers don't know the location of the hotel ) . Had a smooth cab ride from the airport to the hotel . Upgraded to the premier rooms with private breakfast on the 20th floor . Room is considered small for a premier room. Staffs were attentive .
The hotel need to improve on the 3G and wifi coverage in the room . Strangely my 3G coverage from the local sim card was badly affected ( one bar to no coverage )

  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Soontong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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736 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
UK
Level 6 Contributor
78 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 2 June 2013

Good Novotel Experience, service on the whole great however a French (man) internship trainee in the Premier lounge looked disinterested and when asked to organise some fresh towels for the room in the morning was rather surly and guess what when I returned from a day out in the city the towels were not there.
Breakfast was fine spread of western and Chinese items. this breakfast is not as comprehensive has the Beijing Peace Novotel.
There is a shopping mall a couple of minutes walk away with a range of restaurants to suit most tastes.
To and from the airport was so convenient and with the easy access to the metro system on this hotel's door step this I think is its best strength.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank bmc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane
Level 5 Contributor
67 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 May 2013

The service from George the consierge was great and memorable.
The panda on the bed was a nice touch, and a surprise to see on arrival :)
The restaurant was good quality. The breakfast was well appointed. Getting the chef to make an omelet required a small wait, but worth the wait.

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2013 via mobile

Right next to airway express and metro excellent, no need to use rude taxi drivers. Rooms new and clean, staff not all English speaking but some do and all make up for making effort and being friendly. Amazing city but be prepared to drop some of the Western politeness to get what you want.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LaurineCitroen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 27 May 2013

Comments from another visitors were very useful. Location was perfect for business trip. Airport Express train station was just a few steps from the hotel. Shopping mall with nice restaurants was 2-3 minutes walk. Only one thing that I was concern is the bed. It was very hard for me. The bed was not comfortable comparing with another accor hotels in Shanghai or Hong Kong. Breakfast was so so but the room service was quite nice.

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ampone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level 6 Contributor
72 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 27 May 2013

We stayed a few night at the Novotel Sanyuan during our Beijing holiday trip. I think the hotel was worth the money, nice staff in the reception (several of the french), good room, clean, decent gym in the basement, icecold pool, good concierge service - even though some of them had a bit problem understanding english. Ok breakfast buffet, nicely located close to the subway (line 10).
Plenty of nice restaurants close by, and some good malls aswell.

  • Stayed December 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Jalle68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Shanghai, Cina
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 May 2013

accor platinum member, stayed one nigth in room 1920 for quick business trip in beijing

30%discount on food offered through in room leaflet, called room service for apple pie, after 40 min still haven't received it, called again to cancel, firstly no reply, then called once more and they didn't even know i already placed the order..

wifi is very weak, couldn't actually get a working connection

room very hot, climatization controls only working in fan mode (no aircon)

rain shower sprinkle head was never maintenanced, many sprinkles were stuck so water coming out only from few of them with very high pressure...useless and not comfortable at all

arranged morning call at 7:30, they actually woke me up at 8...

not mouch more left to say i guess..novotel wangfujing is a much better choice, at least they remember you exist..

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
1 Thank teomatao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SophiaZhang2010, Manager at Novotel Beijing Sanyuan, responded to this review, 16 May 2013
Dear guest,

Thanks you very much for choosing our hotel for your stay. We appreciate you taking the time to leave us your comments. Please be assured we are always trying to deliver our optimal service to all guests.

For the room service issue you mentioned above, our F&B department has reviewed the record and we will act quickly to improve our service quality.

The Wifi speed improvement project is in process.

We have fixed the air conditioning and shower head problems in the room you stayed and we regret any inconvienence you may have. We strive to solve such problems immediately to make our guest's stay as comfortable as possible.Thank you again for telling us the details of your prolems.

We would love to take care of you personally and ensure you have a pleasant stay with us in the future. Just feel free to contact me h6280.sophiazhang@gmail.com in advance.

Look forward to serving you better when you come back to our hotel again.


Thanks & Best Regards,
Sophia Zhang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about Novotel Beijing Sanyuan

Property: Novotel Beijing Sanyuan
Address: Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China
Region: China > Beijing > China International Exhibition Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#80 Best Value Hotel in Beijing
#128 Luxury Hotel in Beijing
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Beijing Sanyuan 4*
Number of rooms: 306
Official Description (provided by the hotel):
Novotel Beijing Sanyuan is located in the heart of the city, only 15 minutes from airport. The airport Express Train and Metro Line 10 are right in front of the hotel, it is easy to connect you everywhere in Beijing. The hotel is only few minutes from the Embassies district, Lufthansa shopping mall, silk market, and 3 Exhibition centers. The 306 rooms provide comfortable accommodations to Business & Leisure guests, offering complimentary internet access ensuring permanent connection. ... more   less 
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Also Known As:
Novotel Beijing
Beijing Novotel

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