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“Good Hotel and Good location”

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Novotel Beijing Sanyuan
Ranked #145 of 6,568 Hotels in Beijing
Reviewed 13 June 2014

The hotel is located near the exit of airport express station and metro station (Line 10).
There is the department store near the hotel.

The room is quite big, very clean and comfortable. All necessary facilities are provided in the room.

I stayed here on business with other 6 persons. Many room have a problem about air condition is low. It's too warm.
Overall of this hotel is very good.

  • Stayed: June 2014, travelled on business
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Thank Kritsana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this reviewResponded 2 July 2014

Dear Kritsana P,

Thank you for sharing your constructive comments and we would highly appreciate if you could provide us more details regarding your room booking as well as your colleagues in order for us to address those air conditioning issues? You can contact us at h6280-sm@accor.com .
Looking forward to hear from you,
Best regards,
Daniel Lai
Hotel manager

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203 - 209 of 755 reviews

Reviewed 8 June 2014

I recently stayed here on business and although the hotel was nice and the rooms were clean, the rooms were very warm. I had the AC as low as it could go and used just a thin sheet but still found it to be too warm. I asked for a fan and the staff said their only fan was already given to another guest.

The first night i did change rooms and it was slightly better, but just barely cool enough. Speaking with my co-workers staying in the same hotel they had the same complaint.

The bed was hard, but that is typical in China. Other than being warm, all was good with this hotel and the staff was nice and helpful. The breakfast buffet was wonderful with lots of choices.

  • Stayed: May 2014, travelled on business
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Thank PepeTravels44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this reviewResponded 2 July 2014

Dear PepeTravels44,
Please accept our sincere apologies for this Air conditioning issue that you encountered during your stay. We have recently completed maintenance on all aspects of the air-condition and I am pleased to announce that we are receiving positive comments about this.
Thank you in advance for your reply and we look forward to welcome you back during your next visit in Beijing.
Best regards,

Daniel Lai
Hotel Manager

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Reviewed 3 June 2014

Stay here when on business in Beijing. Clean/tidy and has everything you need without going out. Close to a mini mall with restaurants and shops, however it's best asset is its ease from the airport (first stop on airport express train Sanuyan stop) and right next to the metro station (line 10)

  • Stayed: May 2014, travelled on business
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Thank Xian1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this reviewResponded 2 July 2014

Dear Xian1234,

Thank you for taking the time to share your positive comments and we look forward to welcome you back during your next trip in Beijing.
Sincerely yours,
Daniel Lai
Hotel Manager

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Reviewed 3 June 2014

The hotel is ideally located at the metro station 10. Very good access from the airport. Very tasty breakfasts. Rooms with more space. Swimming iwith cold water :(. Super dry and steam sauna. Poor internet access but it was problem in China not Novotell :) I will Back :)

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Accorhotels.com
Thank Artur M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this reviewResponded 2 July 2014

Dear Artur M,
Thank you for your feedback in relation to your recent stay, I can assure you that the pool issues have been resolved and we continue to monitor water temperature on a daily basis. We appreciate your comments regarding wifi and we are continually reviewing this having made several improvements this year.
Best regards,
Daniel Lai
Hotel Manager

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Reviewed 2 June 2014

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank AbrahamSam
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this reviewResponded 2 July 2014

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Reviewed 29 May 2014 via mobile

Hotel is 4 star. It is well located for shopping and also it is closed to the subway station. The room need refurbished and the bed are not good comfort, mattress is hard. Staffs are very nice and helpful, most of them are English speakers.

Stayed: May 2014, travelled on business
Thank Superroni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this reviewResponded 2 July 2014

Dear D Ronny A,
We sincerely appreciate that you posted your last stay experience and feel free to contact us directly at h6280-sm@accor.com should you need any assistance in your future trip to Beijing.
Sincerely yours,


Daniel Lai
Hotel Manager

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Reviewed 29 May 2014

  • Stayed: May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Jliu76
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Daniel L, General Manager at Novotel Beijing Sanyuan, responded to this reviewResponded 2 July 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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Additional Information about Novotel Beijing Sanyuan

Address: Tower 18, No. 5 Shuguang Xili, Chaoyang District | Subway SanyuanQiao Station Exit D, Beijing 100028, China
Region: China > Beijing > China International Exhibition Centre
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#72 Best Value Hotel in Beijing
#121 Luxury Hotel in Beijing
Price Range: £54 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Beijing Sanyuan 4*
Number of rooms: 306
Official Description (provided by the hotel):
Novotel Beijing Sanyuan is located in the heart of the city, only 15 minutes from airport. The airport Express Train and Metro Line 10 are right in front of the hotel, it is easy to connect you everywhere in Beijing. The hotel is only few minutes from the Embassies district, Lufthansa shopping mall, silk market, and 3 Exhibition centers. The 306 rooms provide comfortable accommodations to Business & Leisure guests, offering complimentary internet access ensuring permanent connection. ... more   less 
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Also Known As:
Novotel Beijing
Beijing Novotel

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