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“Terrible, and you have to shout or chase if you want to have a standard service.”

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Oak Chateau Beijing
Ranked #124 of 6,568 Hotels in Beijing
Reviewed 7 May 2011

I was told this is a oakwood chain, but when I got there, I was told that they have nothing to do with oakwood. The partnership has broken up for ages and they are still selling the hotel as oakwood apt. Feeling a bit cheated, I stayed in the hotel. Half way through, general maintenance of the local water pipes caused no hot water in the hotel for two weeks. Although it was out of their control, thru had no adequate contingency plan. Their best option was providing a single working shower per floor. There was no hot water for washing up etc. Any hotel, and absolutely service apt, should have a indecent boiler system. Soon after, their Internet wasn't working properly, and I was told that they can't fix it in the evening or any weekends morning as there is one IT guy in the hotel. There are many other incidences while I stayed in the hotel. Their laundry dept overcharged me and added an additional order in the laundry sheet which I never placed. And I have to ask them to re-iron my coat as they basically made it more creased then when I sent to dry clean...etc..apart from a sorry, there is no any other compensation we received. In all, I will not stay in the hotel any more, and if you like to try, don't expect international standard.

  • Stayed: April 2011, travelled on business
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1  Thank Ade_hd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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19 - 25 of 59 reviews

Reviewed 18 October 2010

i looked far and long to find the perfect place for my prolonged stay in beijing... forget the landmark, kerry centre, or any of the other service apartments here in beijing... although, they are better situated, they are expensive offer little more than the oakwood apartments... the monthly rental for a studio (one large room with a couch, bed, and kitchen) goes for rmb12,000-13,000 (depending if you want breakfast or not)... the kitchen is as well equipped as any home kitchen, except for the lack of a dishwasher... but then again, how much wash is there for one person or two...

upon arrival, the staff left behind a welcome basket, filled with a few goodies and essentials... that was not expected but highly appreciated, as it is along walk to the nearest supermarket... but, if walking does not kill you, you can get to the nearest metro station (lufthansa center) in about 10-15 minutes... there is a 7-11 about 2 minutes away...

as for the staff, they are courteous and efficient... the rooms are clean and the hotel quite, so far...

if money is of matter, i suggest this hotel... if money is no object, then there are plenty of other rmb30,000 in the city that won't disappoint, either...

  • Stayed: October 2010, travelled on business
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3  Thank poonhill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 4 January 2010

  • Stayed: January 2010
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
Reviewed 20 December 2009

  • Stayed: December 2009
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
An Agoda Traveller
Reviewed 24 October 2009

  • Stayed: October 2009
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Reviewed 8 October 2009

Felt like home, with everything u need, the view is good, and the service is great as well.

Stayed: August 2009, travelled on business
Thank Connie1101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
Reviewed 17 August 2009

  • Stayed: August 2009
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Thank An Agoda Traveller
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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Additional Information about Oak Chateau Beijing

Address: Block D, Ocean Express, 66 Xiaguang Li, Third East Ring Road, Chaoyang District, Beijing 100027, China
Region: China > Beijing > Yansha
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Airport Transportation
Hotel Style:
#60 Spa Hotel in Beijing
#79 Best Value Hotel in Beijing
#107 Luxury Hotel in Beijing
Price Range: £73 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Oak Chateau Beijing 4*
Number of rooms: 236
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Also Known As:
Oakwood Apartments Beijing Hotel Beijing

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