I've stayed at several hotels in Beijing, and the Renaissance tops them all. The service extends from the executive lounge, the check-in staff, to the housekeeping staff. Smiles, greetings and a high level of professional service and care is pervasive. This hotel has wonderful facilities, but it's the level of service that stands out.
For me, each day starts out with a great breakfast, and eggs done just the way I want them. My favorite cook Jeffery delivers my order to my table even without asking, and he always has a genuine smile on his face. The housekeepers greet me with a smile each day and everything is done quickly and efficiently. In the executive lounge, Christine and Alex are there every morning, always with a smile. If you go there often, they will quickly see what you like and deliver it to your table without your asking. I feel that they genuinely care about the guests.
There are great views from the rooms, which are also quiet, and the facilities all work as they should, which isn't always the case in Beijing.
The hotel is also located in a great place, with a shopping center across the street and a selection of smaller restaurants within easy walking distance. The nearest subway stop is just a five minute walk.
So I highly recommend this hotel as a place with a heart and a great staff. I'm even smiling as I write this review!
- Official Description (provided by the hotel):
- Why can't a business trip also be a journey full of inspiring discoveries? Renaissance Beijing Capital Hotel is the ultimate lifestyle hotel in Beijing. Surrounded by upscale shopping malls, numerous of intriguing restaurants and amazing bars in Shuangjing area. The hotel puts you in the heart of Beijing Central Business District, 35 minutes away from the International Airport.Our property offers the perfect blend of comfort, with 522 spacious guest rooms including 37 well-appointed suites. Our International Chefs' team proposes a delicious international and authentic cuisine which should delight your senses. With more than 2300 square meters function space, elegantly decorated, the Renaissance Beijing Capital can satisfy all your business and social events requirements.To end a perfect day in Beijing, enjoy our signature Touch Spa and health club before letting you be pampered in our Club Lounge on the 24th floor.You spend life working. Discover the world as you go. ... more less
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