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“Great hotel in the financial area of Beijing”

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Renaissance Beijing Capital Hotel
Ranked #8 of 6,450 Hotels in Beijing
Certificate of Excellence
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great hotel in the financial area of Beijing”
5 of 5 bubbles Reviewed 31 July 2014

A design hotel that make you feel at home from the first time you step out of the taxi with the staff friendly and eager to help. The rooms are very big as you expect from all upmarket hotels in Asia with a very big glass walled bathroom that you can lower the blinds electrically if you need privacy from the bedroom. We were on the club rooms of the hotel on the 23rd floor with great views of Beijing from above. The buffet breakfast was excellent, it was difficult to decide what type of cuisine to choose from the food stations. A very nice touch was the fruit/vegetable juice bar. My son liked the process of hand pulled noodles for the Chinese breakfast soups. Also excellent were the steam buns. The location of the hotel is very central but allow an hour to go any distance 10km away from the hotel as traffic is always a problem.

Room Tip: Choose a club room on a high floor with views of Beijing city towards the CCTV tower
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  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Lakis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirMarcom, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review, 2 August 2014
Dear Valued Guest,

Thanks for taking your precious time to share your experience with us and we are glad to hear that you enjoyed your stay, especially for our view and the breakfast. Actually, a lot of customers mentioned about the night view of the CBD is the best one from our hotel, and suggest you go and have a look from our Gym or Club Lounge. I have shared your compliments on the breakfast to our chef already and I’m sure he will create more local touches to delight our customer as well. Next time you can also try our homemade Beijing Local Benedict Egg. We look forward to meeting you next time in Beijing.

Have a wonderful day,
Chanel Jiang
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,593 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (271)
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English first
Houston, Texas
Level Contributor
94 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

The Marriott here is excellent. Lobby on the fourth floor, Large modern very comfortable rooms with couch and desks. Large baths with separate bathtub and shower stall. Glass walls on the bath with blinds for privacy. Large amenity kits.
I enjoyed my stays at this hotel. Had no problem with power and the internet seemed to work fine though not the fastest.
Restaurants were good and the staff was very helpful.
If you're adventurous you can take a bus a few blocks to the pearl market or a short cab ride to many other markets and places..

Room Tip: havn't noticed any particular difference on floor or "side of building". A/C sh...
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  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Dairybrook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirMarcom, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review, 2 August 2014
Dear Valued Guest,

Thanks for taking your precious time to share your experience with us and we are glad to hear that you enjoyed your stay, especially for the room facilities and amenities. If you would like to discover some local shoppings, next time you could also choose Silk Market and Ya Xiu market, which are not far away from our hotel. We look forward to meeting you next time.

Have a wonderful day,
Chanel Jiang
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
1 review
5 of 5 bubbles Reviewed 30 July 2014

Finally going to write some about this hotel, every time I come back to live here in Beijing, the room is very comfortable, the most like to go to the 24 floor of the executive lounge to sit, manager Wang always provide the most professional service to make you feel like home.

  • Stayed May 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bing s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirMarcom, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review, 2 August 2014
Dear Valued Guest,

Thanks for taking your precious time to share your experience with us and we are glad to hear that you enjoyed your stay, especially enjoyed our service. Also your compliments on Club Lounge team (Jane, Susan, and Aileen) have been shared with the hotel management team already. We would like to assist you more and provide you an unforgettable experience for your next stay.

Have a wonderful day,
Chanel Jiang
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Annapolis, Maryland
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 27 July 2014

Traveled there in April and the hotel was really nice. Great location and friendly staff. The breakfast buffets were incredible. The best breakfast in all my 40 years of traveling. Five buffets in the breakfast restaurant. Unlimited choices of food. Looked forward to that every morning, Fantastic! The only negative thing was the design of the rooms. My travel partner and myself had a nice big room with two queen size beds. The bathroom was all glass enclosed in the room and had white honeycomb type shades for privacy to be lowered. The problem is in the middle of the night when being used, if you turn the bathroom light on it lights up the entire hotel room. Not good planning.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
Thank cabogirl2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirMarcom, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review, 2 August 2014
Dear Valued Customer,

It is great to hear that you had a wonderful stay with the Renaissance Beijing Capital Hotel. Glad that you enjoy our breakfast, and hope you had a chance to try our fresh juice counter in BLD café as a lot of guests recommend it. As a Renaissance brand, we would like our guest to have some story to bring back home after staying with us. We look forward to meeting you next time in Beijing.

Have a fabulous day,
Chanel Jiang
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

We stayed for 3 nights and returned for 1 more night after 2 weeks. What stood out the most is the personable service from the minute we walked in, to check-in, at the Club Lounge and to check-out. For example, many remembered us when we returned and welcomed us back.

The hotel is very clean and the room is decorated very nicely and kept very well. We enjoyed the Club Lounge offerings very much with a great variety of food, drinks and very attentive service.

It is located within 5 minutes of a subway stop with easy access to banks/ATM and shops (mall within minutes).

There is nothing negative about our experience. We would definitely highly recommend this hotel.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank 900Patricia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirMarcom, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review, 2 August 2014
Dear Valued Customer,

Thanks for recommending the hotel and glad to know that you enjoyed your stay at the Renaissance Beijing Capital Hotel. As you said our location is very convenient with a lot of restaurants and shops surrounded. Also your compliments on our Club Lounge team have been shared with the hotel management team already. We look forward to meeting you next time.

Have a fabulous day,
Chanel Jiang
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beijing, China
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 25 July 2014

I've stayed at several hotels in Beijing, and the Renaissance tops them all. The service extends from the executive lounge, the check-in staff, to the housekeeping staff. Smiles, greetings and a high level of professional service and care is pervasive. This hotel has wonderful facilities, but it's the level of service that stands out.

For me, each day starts out with a great breakfast, and eggs done just the way I want them. My favorite cook Jeffery delivers my order to my table even without asking, and he always has a genuine smile on his face. The housekeepers greet me with a smile each day and everything is done quickly and efficiently. In the executive lounge, Christine and Alex are there every morning, always with a smile. If you go there often, they will quickly see what you like and deliver it to your table without your asking. I feel that they genuinely care about the guests.

There are great views from the rooms, which are also quiet, and the facilities all work as they should, which isn't always the case in Beijing.

The hotel is also located in a great place, with a shopping center across the street and a selection of smaller restaurants within easy walking distance. The nearest subway stop is just a five minute walk.

So I highly recommend this hotel as a place with a heart and a great staff. I'm even smiling as I write this review!

Room Tip: Rooms on the west are quieter, but rooms on the east have an even better view, especially from the h...
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  • Stayed July 2014, travelled solo
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PhillipK898
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirMarcom, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review, 2 August 2014
Dear Valued Customer,

Thanks for sharing your wonderful experience with us and I’m also smiling when I’m writing this reply. And that’s the reason I enjoy working in the Renaissance Beijing Capital Hotel as well. It is our pleasure to make your stay comfortable and enjoyable starting from your arrival to departure, and we look forward to meeting you next time in Beijing.

Have a fabulous day,
Chanel Jiang
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shanghai, China
1 review
5 of 5 bubbles Reviewed 23 July 2014

Given the hyper comeptition in hospitalilty industry in China (meaning high turnover of service staff), Renaissance Beijing Capital Hotel has done a fantastic job to maintain its service level and family style culture to receive business customers. Staff at the doorway, reception and lounge always go out of their way to accomodate guests needs and made guests feel warm and cared in their intense travels away from their family. I am a big fan of this particular hotel and defintely would like to come back every time when I travel to Beijing. For this trip in mid July, I want to thank you, Jane, Susan and Aileen at the club lounge to help me out. Ladies, you make the stay a lovely one. Also like to thank Angela, general manager of the hotel to sit down with me. I appreciate your sharing and hope you all the best!

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank d y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DirMarcom, Director of Marketing Communications at Renaissance Beijing Capital Hotel, responded to this review, 2 August 2014
Dear Valued Guest,

Thanks for taking your precious time to share your experience with us and we are glad to hear that you enjoyed your stay, especially enjoyed our service. Our General Manager is definitely the hotel staff’s role model in term of taking our customer. Also your compliments on Club Lounge team (Jane, Susan, and Aileen) have been shared with the hotel management team already. We would like to assist you more and provide you an unforgettable experience for your next stay.

Have a wonderful day,
Chanel Jiang
Director of Marketing Communications
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Renaissance Beijing Capital Hotel

Property: Renaissance Beijing Capital Hotel
Address: No.61 Dongsanhuan Middle Road, Chaoyang District, Beijing 100022, China
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 6,450 Hotels in Beijing
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Renaissance Beijing Capital Hotel 4.5*
Number of rooms: 522
Official Description (provided by the hotel):
Why can't a business trip also be a journey full of inspiring discoveries? Renaissance Beijing Capital Hotel is the ultimate lifestyle hotel in Beijing. Surrounded by upscale shopping malls, numerous of intriguing restaurants and amazing bars in Shuangjing area. The hotel puts you in the heart of Beijing Central Business District, 35 minutes away from the International Airport.Our property offers the perfect blend of comfort, with 522 spacious guest rooms including 37 well-appointed suites. Our International Chefs' team proposes a delicious international and authentic cuisine which should delight your senses. With more than 2300 square meters function space, elegantly decorated, the Renaissance Beijing Capital can satisfy all your business and social events requirements.To end a perfect day in Beijing, enjoy our signature Touch Spa and health club before letting you be pampered in our Club Lounge on the 24th floor.You spend life working. Discover the world as you go. ... more   less 
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