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“Decent hotel”

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Holiday Inn Express Beijing Minzuyuan
Ranked #163 of 6,520 Hotels in Beijing
Belgrade, Serbia
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Decent hotel”
Reviewed 4 July 2014

- Room was unexpectidly big, bathroom nice
- Relation between the price and quality is good
- Staff speaks very poor English
- They were doing remodeling of dining room - during the breakfast, sound of electric tools and velding was common, they even didn't find appropriate to put curtain between guests and construction.
- polite staff, roomservice was good...

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Milosmagic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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422 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Any
English first
Bentonville, Arkansas
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 June 2014 via mobile

Hotel is in need up some updating, including clean carpet. I would agree with all of the other reviews on the noise. There is a benefit to the location though. Nearby is a walking/running trail that is absolutely beautiful. Completely safe to run outside.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MKS17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candy z, IHG Social Listening Team at Holiday Inn Express Beijing Minzuyuan, responded to this review, 1 July 2014
Dear Guest ,


Thank you for your stay with us at the Holiday Inn Express Beijing Minzuyuan.We are pleased to know that you appreciated the location of our hotel, an aspect of our hotel that is preferred by many of our guests. And your suggestion are also very important fou us ,we will try our best to do every details .Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations. Thank you!Thank you once again, we look very much forward to welcoming you back in the future. Thank you!



IHG Social Listening Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jakarta, Indonesia
Level 6 Contributor
107 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 28 June 2014

I arrived at the hotel early morning on the 19th of June and I have booking from 18th June for late arrival. I cehcked in and they told me that they do not have my preferred room (Twin bed room). It took them a while until they found me my preferred room. How can you ran out of a twin bed room for a late arrival? So silly!

Next morning we had breakfast, however since the main dining area is under construction, we have to dine in some sort of ballroom. Everything was dirty in that place!! Utensils were dirty, food was not good, and glasses were dirty. We have o share tables with other people and table cloths was dirty.. This hotel is really disgusting!!

The next morning I asked for a taxi to pick up my guests at the airport, and it takes them 25 minutes to get me a taxi. Staffs were not professional nor helpful at all. When my guests arrive after a long flight, it takes them another 30 mins to queue to get checked in. Only 1 staff working on a rush hour while the other one standing next to her doing something less important!!

1 more annoying thing is that they are doing renovation during the day when their guests are walking around the lobby and their renovation is freaking noisy!!

Location wise, this hotel is close to subway station and the Olympic Stadium but rather hidden itself. Room size was big.

Overall, I would not recommend this hotel.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CalvinHamit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candy z, IHG Social Listening Team at Holiday Inn Express Beijing Minzuyuan, responded to this review, 1 July 2014
Dear Guest ,


Thank you for taking the time to express your thoughts and concerns.We would like to take this opportunity to apologize for any inconvenience our service may have caused you.Because of our main dining area is under construction and our guest have to dine in the ballroom, for any inconvenience, we hope you understand . And your suggestion are also very important fou us ,we will try our best to improve our services. In addition , if you need any help ,you can tell us ,we will do our best to help you .We hope you'd give us a chance in the future to show you how great our hotel is, and look forward to welcoming you back to our hotel again. Thank you!


IHG Social Listening Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2014

The spa in the hotel is a sham. My friend got ripped off for 2000 yuan ($300+) even though he only asked for a massage (list price 398 yuan). The masseuse did not seem to have any massage training to speak of, and just pushed her illicit service on my friend but was declined. She forced him to pay and some bodyguard/bouncer guy there would not let my friend leave the facility until payment was made. They could have taken more but 2000 yuan was all he had in his wallet. The hotel has a disclaimer about not being the owner or operator of the spa. On the other hand the promotional sign of the spa is in every hotel room. Even if the spa is just a tenant there, the hotel is still partly responsible for not keeping a close on on its operations. So, Caveat emptor!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yang Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candy z, IHG Social Listening Team at Holiday Inn Express Beijing Minzuyuan, responded to this review, 8 July 2014
Dear Guest,

Thank you for taking the time to share your feedback regarding your friend's recent stay with us at Holiday Inn Express MinZuYuan. We would like to take this opportunity to apologize for any inconvenience our service may have caused your friend. Your comments about the SPA has been documented and we learnt this case from the owner of the SPA. They confirm that your friend have taken SPA for many times and he has also tried other services. If guests have problems about the bill, he could phone to the hotel or the SPA center to check the bill. Althought we are not the owner of the SPA, we always monitor the behavior of the SPA. If it has any fraud to the guests, we will take actions immediately to be responsible for that. We hope this would not deter you from choosing our hotel again in the future. We look forward to welcoming you or your friends back to our hotel again. Thank you!

Sincerely,IHG Social Listening Team
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Travellers are raving about these Beijing hotels

Mount Dora, Florida
Level 5 Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 19 June 2014

I am staying Beijing for a conference in the Olympic Village area. This hotel is conveniently located, and I have had very good experiences with many different Holiday Inn Expresses. Unfortunately this property does not live up to the reputation. The carpeting in the hallway is threadbare, the carpet in the rooms have multiple stains on them. The walls need a coat of paint in a bad way. The wifi on the 8th floor, is sketchy at best. It just seems a little run down, dirty, and in need of upgrading. The staff try their best to accomodate, which is greatly appreciated. There is a subway station within walking distance.

Room Tip: I am not sure there is a good room. But there is an interior courtyard which can be noisy, so you ma...
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  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Breakpoint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
candy z, IHG Social Listening Team at Holiday Inn Express Beijing Minzuyuan, responded to this review, 25 June 2014
Dear Breakpoint,


Thank you very much for choosing our Holiday Inn Express Beijing Minzuyuan and taking your time to share your feedback .Please accept our sincere apology for any inconvenience caused. We would like to assure you that we have communicated your feedback with the concerned department and corrective actions have been taken. We will improve the services to provide all our guests with an excellent experience while staying with us.We hope you'd give us a chance in the future to show youhow great our hotel is, and look forward to welcoming youback to our hotel again. Thank you!


IHG Social Listening Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
100 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 2 June 2014 via mobile

Arrived in Beijing in morning, winter season, cold weather, temperature average 2 degrees celcius.. When i arrived at hotel, they grant my request to get early check in.. So at 9am i have already in the room.. Its good for us after had red eye flight from Indonesia.. Nice room, warm and clean room.. Wi fi connection sometimes is not working.. Good breakfast.. Near from subway station, quite area.. Hotel located at olympic stadium area.. You can see the bird nest building from there.. I will choose this hotel again if i come to Beijing in the future..

Stayed November 2013, travelled as a couple
Helpful?
1 Thank fajar248
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milan, Italy
Level 4 Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 May 2014

This hotel combines the advantages of being a western franchise with those of being a "budget" hotel type. It is a very good quality hotel for Chinese standards (at the price you pay, also considering the location) and it is still very affordable (for western standards).
The staff is nice and helpful (the IT manager was in my room in 5 minutes when I had some network problems) and speaks english well enough.
My room was spacious and well-furnished, both wired and wireless free internet access (good speed). Decent closet, safe box, hair dryer, plenty of power outlets, flat screen tv, all in all quite comfortable.
There is an internal café/restaurant, but I didn't try it. The hotel is located inside a shopping area, with several fast foods, shops and restaurants.
The location is near the Olympic complex (Bird's nest etc.), and some rooms should have a very nice view of the main attractions (mine was not on the right side) - ask if interested when you book
More importantly it's very near to a Subway station served by Line 8 and Line 10, so it's also easy and cheap to move around the city (2 yuan/trip on the subway, 25 yuan to the airport), this compensates somewhat the locaqtion being rather distant from the city center.

Room Tip: Subscribe the hotel chain's rewards program to get priority treatment and the best rooms
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  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank g834711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Beijing Minzuyuan

Property: Holiday Inn Express Beijing Minzuyuan
Address: Building3, No.2 Minzuyuan Road, Chaoyang District, Beijing 100101, China
Phone Number:
Region: China > Beijing > Asian Games Village
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#42 Best Value Hotel in Beijing
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Holiday Inn Express Beijing Minzuyuan 3.5*
Number of rooms: 418
Official Description (provided by the hotel):
Crowne Plaza Beijing Zhongguancun is located in the heart of bustling Zhongguancun, Often referred to as China's Silicon Valley.The hotel neighbors a number of multi-national enterprises,scientific institution, art galleries and renowned universities.The Beijing subway is 5 minutes walk from the hotel, only ten-minutes drive from Shangdi Hi-tech;while Beijing International Airport is 40 minutes drive by car.Just a short distance away stands the majestic sights of Yuanmingyuan Ruins Park and the Summer Palace. ... more   less 
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Also Known As:
Holiday Inn Express Beijing Minzuyuan Hotel Beijing
Beijing Holiday Inn Express

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