We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (188)
Filter reviews
188 results
Traveller rating
48
84
49
2
5
Traveller type
Time of year
LanguageAll languages
More languages
48
84
49
2
5
Show reviews that mention
All reviews nice hotel the ground floor stayed here for nights forbidden city subway
Filter
Updating list...
64 - 69 of 188 reviews
Reviewed 26 October 2013

Stayed here our first 4 nights in China, arrived very late night / early morning 10th October, had to find our own way from airport to hotel as pre arranged pick up, didn't arrive, non English speaking driver delivered us to wrong Park Plaza ( 2 in Beijing ) neither had a reservation in either our names or that of the SNA Tour Company. A receptionist who spoke English would have been helpful, Finally given a room key, having agreed to pay all in advance of our card, for a suite as all was available, no breakfast included. A phone call to Canada to try and sort out our prepaid Tour, accommodations, flights, etc. we're told all would be sorted in the morning and re-embursed. Ok, credit machine & all computers down that night, air conditioner didn't work , bath plug didn't fit, kettle cord had no plug fitted, and the stench from the bathroom drains was revolting, we attempted to explain these little complaints to housekeeping, maintenance,and reception each day. On the last night we were moved to a new suite on another floor. It was magnificent, separate, lounge sitting area, view and no smell. Shame it came so late, others in the group with similar complaints not so fortunate. The location was also a huge minus. Breakfast buffet on the other hand was outstanding.

Stayed: October 2013
2  Thank Dide R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

We enjoyed this hotel. The room was very nice. The bathroom was big and extremely clean. The shower was wonderful. The breakfast was great. There was American dishes as well as the Chinese dishes. The location was the only down side. It was too far away from everything but we were on a tour so they picked us up by bus every morning. We would not have stayed here if we were travelling on our own. We would have found something closer.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank snowboard25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2013

I wanted a hotel close to the MasterCard Centre and this is the closest. The hotel room was large and clean and the staff are wonderful. The breakfast buffet had a good spread and the weekend rate is a lot lower if you book early. I am going back to the hotel for the Killers concert next month at the MasterCard centre. There is an upmarket mall that houses all the top brands, 2 minutes from the hotel and it was very convenient for my last minute requirements.

  • Stayed: September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank vika44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2013

I enjoyed my stay at this hotel BUT the location is so out of the way and that was a huge drawback for me.
If you can overlook the location everything else was really nice from the rooms,to customer service to the spectacular breakfast.
Notwithstanding this I would not stay here again.

  • Stayed: May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank pattysuemontreal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2013

The rooms at this hotel are fantastic. They are large and modern, with great bathrooms, and extremely clean. The staff are friendly and helpful with tourist information. Our stay included a complimentary breakfast. The buffet breakfast was spectacular; a mix of Chinese and western cuisine, there is plenty of delicious foods to choose from. The only downside is that the location of this hotel is a little inconvenient as it takes about 45 mins on public transport or about 20 mins by taxi to reach the city centre.

  • Stayed: September 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Felix C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
View more reviews