I stumbled on this hotel by pure luck.Being part of the Fairmont President Club, I did receive one of those corporate emails where they announced the opening of their hotel, and did throw in a low fare, as it's usually the case with all the new hotels. I jumped on it, and it didn't disappoint. I stayed here in September 2010.
The hotel is well located. All the amenities are nearby: a few cafés, Some decent Restaurant, a 7-11 on the corner etc. And it's less than 5 min walking to the metro. This same line goes straight to the Forbidden City. Very practical. We had breakfast every morning in a Bakery just before the café. You can even get a Latté, something I had pretty much accepted not to get in China. However do't ask them for Sugar as they will have this little laugh that expresses their uncomfort/embarrassment for not understanding what you mean.
The hotel is simply beautiful, and Service is close to Fairmont standards. Can't comment much on it other than communication was flawless. They helped me book my tickets for the super deluxe category sleeper train to Xi'an way ahead my arrival (these tickets go fast, and I couldn't get them from abroad). Same comments for the reception. They also speak very decent english. I guess that's the case in most hotels of this category too.
We also tried their pool and gym. It was pretty much deserted. Brand new like the rest. Very pleasant for a relaxation.
We ate at the hotel twice. Once we ordered room Service, and once ate directly. Good but expensive. Wouldn't rate it great thought. But again, by the standards of the food I had in China, this one deserves "outstanding". Funny thing I remember: while we were eating the waitress was standing 3-4 meters behind the table. Just standing there, I guess in case we need something. It was a bit creepy. I don't know if it's due to the cultural difference or this is simply a lack of experience and she didn't know how to walk the line between attentive service and being intrusive. But it was clearly a good intention, so I can't fault it. And in general, I realized that Service for luxury brands (hotels shops etc) as well as Service in upscale restaurants is something new in china. I guess that learning curve needs to happen. I wonder how much formal training the waiters and hotel staff really receive before getting the "off you go" push. This is general comment, not related to Fairmont, which did stand well above the pack of all my 7 hotel experiences in China.
Rooms are beautiful too. As someone mentioned, figuring out how the lights work in the room requires a PhD. Since I stopped my engineering at the Bachelor level, I got slightly more than half of them right. Not a bad ration in my book:)
Highly recommend the hotel. Beautiful, practical and reliable. Something that you won't always find easily in China...
- Official Description (provided by the hotel):
- Exceptional accommodations and service in an ideal Central Business District (CBD) location await you at Fairmont Beijing, China - voted #1 hotel in China on TripAdvisor in 2012. Stunning architecture and interior design reflects traditional and contemporary Chinese styles. Savor the ultimate dining experiences in our award-winning restaurants, keep fit on the road in our state-of-the-art gym and pool, then relax and indulge in our Willow Stream Spa.Please visit the TripAdvisor homes our hotel restaurants, The Cut and Lunar 8! ... more less
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- Also Known As:
- Fairmont Beijing Hotel Beijing