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“Decent hotel, decent location, can't go wrong with booking this one”
Review of Fairmont Beijing

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Fairmont Beijing
Ranked #14 of 6,531 Hotels in Beijing
Certificate of Excellence
Reviewed 2 July 2014

Located in business district a few mins walk from underground station. Good 4 star hotel. We paid extra £70 per night for gold club which gave us breakfast, afternoon tea and happy hour and a junior suite which was really spacious. The decor is a little dated and the bed not as comfortable as we were expecting but that's being critical.the spa treatments are fantastic. The pool is lovely, good for swimming lengths, if a bit on the cold side. The loungers are uncomfortable but you can pad them put with the complimentary towels. There is only one fitness class on, yoga, once a week, otherwise you have to pay for private lessons at £50 per hour. One of the jacuzzi chairs didn't work. Staff are friendly, welcoming and helpful, sometimes a bit too much when you just want to eat your breakfast in piece or have a conversation with your family! Concierge were v helpful when booking trips.
Definitely recommend the tasting menu with paired wines- delicious, one of the best meals I ve ever had. The highlight was a tomato consommé, full of flavour that was brought to the boil on our table in a chemistry set. About £100 for 2. Avoid Lunar8- only diners there on a Friday night, v dark decor and dim lighting in basement, not great food, very expensive.
Suite was lovely, food facilities, walk in wardrobe, separate shower and bathroom with television and computerised toilet.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
Thank L0uCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this reviewResponded 3 July 2014

Dear L0uCardiff,
Thank you for your review and detailed feedback. We appreciate your time and compliments to both our service and rooms/facilities. We do apologize that the beds were not as comfortable as you expected. We do provide bed covers for our guests that can make the beds more firm if the guest feels they are too soft. I have sent your feedback to our Director of Spa regarding your experience with the pool temperature and loungers which is a great opportunity for us. Thank you again for your feedback and we hope you come back to stay with us on your next visit to Beijing.

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Reviewed 2 July 2014

My room is quite up to the standard of a 5-star business hotel. The stay is comfortable, quiet and clean. Facilities and amendities are good. The location may seem a little off from the busy CBD area so getting a taxi takes time but that's not different from any other hotel in the CBD area in Beijing. I am familiar with the neighborhood - the hotel is within 10 minute walking distance to some top-ranking boutique restaurants in Beijing (behind the LG building), 10 minute walking distance to subway station on Line-1, 10-15 minute walking distace to the World Trade Center buildings, the heart of CBD. This makes it very convenient to get to the top tourist destinations along Chang'An Street and business meetings in the CBD area. The drawback of the hotel is that it takes at least a taxi ride to bars or other night-life areas. You need to leave enough time to wait for a taxi, or use the taxi-calling apps on your cellphone to save the wait.

  • Stayed: June 2014, travelled on business
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2  Thank V-Y-7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this reviewResponded 3 July 2014

Dear V-Y-7,
Thank you for review and for your 5 star rating. Reading your post, it seems that you are very familiar with the area and we are thankful that chose to stay with us out of all the hotels nearby. We are certainly happy to recieve such compliments for our room, facilities and location in the CBD area. Thank you again for your nice feedback and we look forward to your next stay with us.

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Reviewed 2 July 2014

Had the most perfect stay in Beijing at the Fairmont!

The service was impeccable, the staff went out of their way to make us feel welcome. the Concierge team were so helpful and happy to help with small requests. Not only did they get me a local number for my short stay, they continuously followed up to see if i needed a top up or if i understood all the Chinese messages i was receiving.

The spa is one of the most peaceful spas that i have see in city hotels and the therapists were amazing.

Quality and variety of food was fantastic and hats off to the Room Service team! always punctual and consistent.

All in all, a great stay in Beijing thanks to the team at Fairmont and cant wait to return.

  • Stayed: April 2014, travelled on business
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2  Thank ExitedTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this reviewResponded 3 July 2014

Dear ExitedTraveller,
We are so happy to see that you had an amazing stay with us and we exceeded your expectations throughout your stay. The Spa is definately a treat and it's great you had the opportunity to experience this facility. It's always nice to read comments like yours where we were able to deliver in every area. We cannot wait for you to return and stay with us again!

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Reviewed 30 June 2014

The service at the Fairmont Beijing sets a new standard, even for other Fairmont's. Location is convenient and within walking distance of the Silk Market. Quality and variety of food in the restaurants is phenomenal.

Stayed: June 2014, travelled solo
4  Thank Mark Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this reviewResponded 3 July 2014

Dear Mark Z,
Thank you for your nice review. Very kind response and flattering as well. We thank you for taking the time to share your feedback with us and providing such wonderful comments. We hope you have the chance to visit us soon on your next visit to Beijing.

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Reviewed 29 June 2014

As I've written in other reviews, I love the service at Fairmont Hotels. The Fairmont Beijing was no exception, and the marvelous lobby, tremendous breakfast, and enormous rooms all added to that foundation. I especially appreciated the very attentive and English-speaking local (vs. foreign) staff and the contemporary Chinese design. My only real complaints are that the internet didn't work very well (primarily a problem with being in China, not the Fairmont) and that the blinds from the bathroom into the bedroom didn't really work. If you're going to have a bathroom with a window into the bedroom and completely automate it, please make sure it functions!

Oh, and a note to the staff: the English translations of the safety messages in the elevator are terrible - just one small detail that might not be noticed by all but can diminish the sophistication.

(To anyone who thinks it's ridiculous for a foreigner to complain about translations: if you're a very high-end Canadian hotel chain geared toward foreigners... whatever translations you have aught to be right or not be there at all... I'm A-OK with navigating the waters with my miserable attempt at local tongues, but there's something to be said for the small details.)

  • Stayed: March 2014, travelled on business
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2  Thank tcktravelguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this reviewResponded 3 July 2014

Dear whicuz,
Thank you for your wonderful 5 star review. We are happy to see you enjoyed our service and product including the lobby, the rooms and the culinary experience. In regards to the elevator translations, this comes directly from the Chaoyang government so we are not allowed to make any changes on the text. We have raised this concern in the past but were unable to change the wording. We do apologize for the inconvenience and thank you for your feedback. Thank you again for your time and we hope to welcome you back in the near future.

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Reviewed 29 June 2014

Have been staying in Fairmont for a couple of times. Stay has been comfortable thus far and room service has been up to standard. Attentive staff, always been no frills when it comes to check in and check out, as well as taxi arrangements to airport. Have always enjoyed the in room Nespresso machine as well as the Bose ipod dock. Hotel has started to show sign of aging and may be due for refurbishment soon.

  • Stayed: July 2013, travelled on business
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1  Thank Michelle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joe H, Director, Front Office Operations at Fairmont Beijing, responded to this reviewResponded 5 July 2014

Dear Michelle L,
Thank you for your kind response. I have shared your warm comments regarding our service, in room dining and attentiveness to the staff. We are happy that you choose Fairmont as your home away from home during your trips to Beijing. We appreciate your feedback and look forward to welcoming you back soon.

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Reviewed 28 June 2014

We had a normal room and it was huge! Very nice beds and clean, new bathrooms. Staff made me feel welcomed and concierge was very helpful as well. Spa, fitness center, pool was also very nice. I really enjoyed my stay and would certainly stay there again!

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Fairmont Hotels & Resorts
1  Thank LosAngelesTraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reto B, Director of Operation at Fairmont Beijing, responded to this reviewResponded 24 April 2015

Thank you for your 5 stars and incredible review.
We are delighted to hear that you enjoyed your stay with us. We are very fortunate here at Fairmont Beijing with passionate colleagues who aim to exceed expectations.

As a frequent traveler, we hope you come back and stay with us in the near future and look forward to welcoming you back.

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Additional Information about Fairmont Beijing

Address: No.8 Yong'an Dongli, Jianguo Menwai Main Street, Chaoyang District, Beijing 100022, China
Phone Number:
Region: China > Beijing > Guomao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Beijing
#8 Business Hotel in Beijing
#9 Spa Hotel in Beijing
#13 Luxury Hotel in Beijing
#15 Romantic Hotel in Beijing
#101 Best Value Hotel in Beijing
Price Range: £101 - £211 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Beijing 5*
Number of rooms: 222
Official Description (provided by the hotel):
Exceptional accommodations and service in an ideal Central Business District (CBD) location await you at Fairmont Beijing, China - voted #1 hotel in China on TripAdvisor in 2012. Stunning architecture and interior design reflects traditional and contemporary Chinese styles. Savor the ultimate dining experiences in our award-winning restaurants, keep fit on the road in our state-of-the-art gym and pool, then relax and indulge in our Willow Stream Spa.Please visit the TripAdvisor homes our hotel restaurants, The Cut and Lunar 8! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Fairmont Hotels, Booking.com, Expedia, Ctrip TA, Hotels.com, Agoda, 5viajes2012 S.L., HotelQuickly, Evoline ltd and Cancelon so you can book your Fairmont Beijing reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Beijing Hotel Beijing

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