An excellent hotel in overall aspects.
I wish I could have stayed longer at this wonderful hotel. The room amenities are truly first-class and the staff are very warm and welcoming.
The hotel's decoration is marvelous, I am very fond of the cultural artifacts therefore all the paintings and the decorative items in public areas make me feel like I am staying at the nobleman's quarter. The amber flooring & lighting give the mystical ambiance which mesmerize me during the entire stay.
I had the issue with the first room and after a call to the duty manager, he came to assist right away. A swift resolution was offered without hesitation and right on the spot - I was truly impressed.
My only minus point is the Breakfast venue. The lighting is not a bright enough to give me a sense of being awake, probably a personal preference to have a bright light while sipping my first coffee.
On the departure, I called to request for a late check out. The staff did not take a pause to grant me my wish - I was even more impressed.
Being in the hospitality industry myself, I applause the attentiveness of the entire staff which shows how well they are trained to delight their customers.
This hotel is my only choice if I would return to Beijing.
- Official Description (provided by the hotel):
- Exceptional accommodations and service in an ideal Central Business District (CBD) location await you at Fairmont Beijing, China - voted #1 hotel in China on TripAdvisor in 2012. Stunning architecture and interior design reflects traditional and contemporary Chinese styles. Savor the ultimate dining experiences in our award-winning restaurants, keep fit on the road in our state-of-the-art gym and pool, then relax and indulge in our Willow Stream Spa.Please visit the TripAdvisor homes our hotel restaurants, The Cut and Lunar 8! ... more less
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- Also Known As:
- Fairmont Beijing Hotel Beijing