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“poor choice”

Shenggang Express (Beijing Junxiangju)
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Shenggang Express (Beijing Junxiangju)
Ranked #3,385 of 6,450 Hotels in Beijing
Montreal, Canada
Level Contributor
60 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“poor choice”
2 of 5 bubbles Reviewed 16 June 2012

Hotel has no english speaking staff on any shift. Was given a room that wreaked of cigarette smoke and the window could not be closed. When I asked for a different "non-smoking" room, I was given another room that also smelled of smoke though not as bad. The widow could be closed. Overall not very clean. The computer provided in the room has chinese keyboard and was useless to me. No wi-fi. Do not recommend hotel.

Room Tip: spend the extra money & get a better hotel.
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  • Stayed May 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fulvio O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6 reviews from our community

Traveller rating
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    2
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1
Couples
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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first
Helsinki, Finland
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 11 July 2011

Just a pre-warning: this review is based on the room we got from the airline whose first flight was delayed, so we had to stay 24 hours near Beijing airport. Thus, I don't know if the staff reacts the same to "paying" customers - since our room was paid by the airline.

The hotel is on a small street, lots of noise from the aircrafts lifting up, but that's ok for an express hotel. However, the service attitude from the staff is absolutely appalling: for example, our room's toilet got stuck, and we called the reception - a person came in, said nothing, looked at the toilet and walked out. When we called again after 15 minutes, they said "ok ok" and nothing happened again.

In addition, we would have wanted to call our friends and relatives back in Finland to let them know that our flight was delayed - the hotel phone just gave the busy dial tone when you tried to call out. When we contacted the reception, they just said "no phone". The Internet connection is unreliable, and the wire was broken.

The room was filled with mosquitos when we checked in, the room window had been left open. We didn't get a baby bed for our 6-month old even though we asked. The staff understood very little English, and communication with them was near impossible overall. I also found it rude, that the reception hung up on me several times when I tried to communicate with them about the problems in the room.

However, the reason why I won't rate the hotel 1/5 is that the rooms are in ok shape, and they seem to be recently renovated. Thus, the overall verdict based on my experience is, that if you are absolutely desperate for a hotel, you can live here for 1-2 days, but I wouldn't book this one if you are looking for an enjoyable stay.

  • Stayed July 2011, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank ASalmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Shenggang Express (Beijing Junxiangju)

Property: Shenggang Express (Beijing Junxiangju)
Address: No.36 Fuchengmen Wai Main Street, Xicheng District, Beijing 100037, China
Region: China > Beijing > Beijing Zoo
Hotel Style:
Ranked #3,385 of 6,450 Hotels in Beijing
Number of rooms: 75

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