We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Average Holiday Inn type experience”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Holiday Inn Beijing Deshengmen
Ranked #416 of 6,568 Hotels in Beijing
Reviewed 26 October 2013

We stayed for three nights as a couple while on holiday in Beijing. We chose this hotel because we thought Holiday Inn could be depended upon internationally for decent standard hotels. Also, we normally book hotels slightly away from the tourist sites so to avoid the crowds, noise and high prices. We initially got lost, but a helpful westerner pointed us in the right direction to Jishuitan metro stop. The hotel was about a 10 - 15 minute walk from there. Get out at exit A to avoid having to cross the busy road!
Because we got lost, we arrived later than expected, and of course, all the non-smoking rooms were gone. However, the lady behind the counter said that we should check out the room and see if it smells bad, and that if we didn't like it, we could come down and swap for another one. Actually, the room we had wasn't that bad at all. Certainly the corridor on that floor smelled a bit smoky, but that could have been from people smoking while waiting for lifts, where a lot of cigarette butts were put out in the designated bins. In the room however, you couldn't really smell anything, so we decided to just stay there.
The room was lovely and spacious and clean, and we had a view of the bustling main road outside, which certainly did make it feel a bit like an "oasis" as described by a previous traveller.
The beds were soft and had the usual "firm" and "soft" option pillows. This hotel was also the only one in China we'd stayed in so far that actually had English speaking channels. There were about three or four, but we mainly watched the HBO and Discovery channels.
On the night we arrived, it was getting quite late by the time we set off for dinner, and a quick perusal round the local area showed only quite small, local Chinese restaurants with no English menus, so we decided to turn back and give the hotel restaurant a try. They still were serving food after about 8 pm when we got back, and there were two friendly and helpful people behind the bar. Their English was very good, and they were attentive and good at communicating. My husband ordered a Chinese burger, but they let us know that the french fries were out of stock, but that they could give us hash browns instead (presumably for the breakfast? But who cares, this was a bonus!). I ordered the chicken quesedilla, and both dishes came promptly and were great. Yes, the prices were more expensive than elsewhere in Beijing, probably comparable to UK prices, but it was late, we were hungry and had just arrived, so we didn't know where to go, and this was a perfectly acceptable dinner. They even had knives and forks already laid out, much to my husbands relief, as he's not too experienced with chopsticks. I can imagine that this would be great for people stopping over briefly for business.
The downsides - they required 2000 RMB room deposit, which was twice what we'd been charged in Shanghai, but actually, they never removed the money from my account, only the room rate.
The wifi is 2 RMB per minute in the first 40 minutes or something, and then a max of 80 RMB per day, but since I have a Chinese sim with 3G, obviously we didn't touch this deal with a bargepole!
They only give one small bottle of water per person per night, which seems to be the standard for Chinese hotels. Be aware, there is also a 1 L bottle of Evian placed away from the mini bar on the table - this is not free! In fact, we were alarmed to find out upon check out that we'd been charged 50 RMB for it! Luckily there is a 24 hour convenience store/corner shop just to the left of the hotel entrance with an array of drinks for only about 3 - 5 RMB each, so we always got drinks and snacks from there.
Also, we needed to print off a boarding pass since Emirates only allow check in 24 hours before the flight is due. We were told that upstairs on the 16th floor, there was a business area where it was possible to print. However, when we got up there, we were told it's 10 RMB per A4 page. That's extortionate beyond British standards! Scanning, would be 30 RMB per page! Then for some reason, the computer was so old, it would not print anything from a webpage. Since Emirates doesn't allow you to download boarding passes to pdf, this meant that we spent about 20 minutes faffing about, trying to get the passes to print, with no success. Luckily, the lady behind the desk was very nice and tried to help, and did not charge us for the failed print attempts.

Overall, this is a good and comfortable hotel, and probably better than what you would get for your money in the UK. Having said that, the going rate here is double what regular Chinese people would consider "expensive", so this would be expected. The downside is that all extras seem to be overpriced and designed to get money out of either tourists or businesses who they must presume are very rich. However the staff you meet are presumably not in control of these things (probably all decided in a head office somewhere very far away), and all the staff that we did speak to had perfectly satisfactory English and tried to be helpful where they could.
Probably I would prefer to stay at a hotel closer to a metro stop next time, because I'm reliant on public transport and don't like getting into taxis in China (due to language barrier/traffic/safety issues), but overall it's a comfortable, clean hotel with good facilities.

  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Eva H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole A, Public Relations Manager at Holiday Inn Beijing Deshengmen, responded to this reviewResponded 9 November 2013

Dear Guest:Thank you for choosing Holiday Inn Beijing Deshengmen to stay with us and sharing your experience. We value your visit and will do our utmost to make your stay comfortable.Our aim is to provide consistently high standards of service and facilities for your overall stay experience. Highly appreciated your sincere comments and we look forward to welcoming you back to Beijing next time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a ReviewReviews (260)
Traveller rating
Traveller type
Time of year
Language
  • More languages

48 - 54 of 260 reviews

Reviewed 26 October 2013

The hotel was superbly clean, very nice and large rooms with many perks. Our reservation was for the superior room, non-smoking, but on our first night, our accommodation(3 rooms) were upgraded to suite!!!!

Though the staff can hardly speak English, but they are trying to compensate with deluxe service. Staff at front desk can speak good English.

I will definitely recommend this hotel.

Room Tip: the bus stop is located within 5 minute-walk, while the subway within 15 min-walk
See more room tips
  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Dyosa2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole A, Public Relations Manager at Holiday Inn Beijing Deshengmen, responded to this reviewResponded 9 November 2013

Dear Guest:
Thank you for choosing Holiday Inn Beijing Deshengmen to stay with us and sharing your experience. “Genuine People Delivering Real Service” is one of our goals, I am glad to know that you were impressed by hotel services provided by our staff.Our aim is to provide consistently high standards of service and facilities for your overall stay experience. Highly appreciated your sincere comments and we look forward to welcoming you back to Holiday Inn Beijing Deshengmen.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2013

I was put up here by a local company I was visiting and cannot recommend it to anybody. The service was poor with a sullen attitude and very little English. I paid extra for the executive floor but when I tried to enter the lounge for a quick 6am breakfast before my busy day was turned away stating they don't open until 6:30. I pointed to the sign that showed a 6am opening time and the woman just shrugged. Down at the main breakfast area I was shocked to find on two days that they had no milk available for coffee. This boggled my mind as they had a whole selection of cereals laid out. How is this possible that a Holiday Inn in a major city not have milk available for coffee? On two days nonetheless! I couldn't extract any kind of explanation from the wait staff due to their poor english and who gives-a-damn attitude.

The rooms were...ok. Nothing special but no real problems either (aside from a few burnt out light bulbs). Like most Chinese hotels, they were somewhat noisy due to poor insulation but that is par for the course in China.

Bottom line, there are PLENTY of other choices in Beijing so look elsewhere.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RKDuke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole A, Public Relations Manager at Holiday Inn Beijing Deshengmen, responded to this reviewResponded 9 November 2013

Dear Guest:
I would like to thank you for choosing Holiday Inn Beijing Deshengmen for your recent stay in Beijing and appreciated that you taking time to fill in our on-line guest comments. I would like to apologize for the inconvenience and disappointment you experienced during your recent stay with us. Your feedback is very important to us. Upon received your comments we have passed your comments to concerned departments and appropriate steps have been taken to avoid any recurrence. We will continue to provide training, as we always do to the staff to keep improving the service standard. Our entire staff and management team is striving for that to make our guest stay with us a most memorable and comfortable one.
Once again, we appreciated very much for your kind comments and we look forward to welcome you back to Holiday Inn Beijing Deshengmen in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

Poor Internet connection, Poor HVAC operations, rigid guest service employees, not at all value for money, poor booking reservation process. Average food average choice of channels on TV, Good parking staff, Lack of knowledge of English among staff in a business hotel is not appreciated much.

  • Stayed: October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jayesh D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole A, Public Relations Manager at Holiday Inn Beijing Deshengmen, responded to this reviewResponded 9 November 2013

Dear Guest:
I would like to thank you for choosing Holiday Inn Beijing Deshengmen for your recent stay in Beijing and appreciated that you taking time to fill in our on-line guest comment. I would like to apologize for the inconvenience and disappointment you experienced during your recent stay with us. Your feedback is very important to us. Upon received your comments we immediately check the Internet and A/C in guest room to ensure the facilities is in good condition and meet our guest needs. Our entire staff and management team is striving for that to make our guest stay with us a most memorable and comfortable one.
Once again, we appreciated very much for your kind comments and we look forward to welcome you back to Holiday Inn Beijing Deshengmen in the near future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 August 2013

Really liked the rooms, which are both clean and spacious. The floor staff are really friendly and helpful. Breakfast is a but chaotic and staff a little stressed. There is also the non existent swimming pool, which has been having the water circulation checked since May 9th. I think this may be an excuse for staff cost savings. Unless it really does take three months to check water circulation.

  • Stayed: August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole A, Public Relations Manager at Holiday Inn Beijing Deshengmen, responded to this reviewResponded 9 November 2013

Dear Guest : Thank you for choosing Holiday Inn Beijing Deshengmen and sharing your experience. We are very sorry for the inconvience caused to you. We have passed your comments to concerned departments and appropriate steps have been taken to avoid any recurrence. We will continue to provide training, as we always do to the staff to keep improving the service standard. Thank you for bringing these matters to our attention. It is only through comments such as yours that we can only hope to improve our service. We hope this incident did not mar your overall impression of the Holiday Inn Beijing Deshengmen and look forward to welcoming you back to Beijing.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 July 2013

Holiday Inn Deshengmen is akin to an oasis within a seemingly chaotic traffic of Beijing's streets. It's a cosy sized hotel and the room design was even more so. The interior of my room felt spacious, modern and business-like but warm and welcoming at the same time. I especially loved the pillows and bed because these afforded me a very sound sleep throughout the six nights of my stay. There were many eateries selling local fares around the area, including one suitable for muslim just across the street. Grocery stores were plenty too, with one tucked in a corner next door selling fresh fruits that I couldn't live without. The staff were attentive and my favorite part was that they let me checked-in much earlier, then checked-out later than usual without any fuss. True the staff didn't speak much English but we were able to communicate just fine through our version of sign-language. Except for the exorbitant internet charges, I would definitely recommend this hotel.

Room Tip: My room faced the swimming pool so there was no objection to that. If you choose the room facing the...
See more room tips
  • Stayed: July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank RAR212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole A, Public Relations Manager at Holiday Inn Beijing Deshengmen, responded to this reviewResponded 11 August 2013

Thank you for choosing Holiday Inn Beijing Deshengmen to stay with us and sharing your experience. “Genuine People Delivering Real Service” is one of our goals, I am glad to know that you were impressed by hotel location, facilities and services provided by our staff. And we will also to offer more English Training to our staffs in order to improve their English skill for better communicate with our English speaking guest. Once again Highly appreciated your sincere comments and we look forward to welcoming you back to Holiday Inn Beijing Deshengmen.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 May 2013 via mobile

Room was the best part, as it was very new, clean, and bright. The food was pretty good, although very expensive. We got a deal on the room but paid U.S. hotel prices for everything else. Manager spoke very little English and I don't think they have concierge. About 20 minutes taxi from Forbidden City towards the Olympic park and close to the hutongs.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Kristen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicole A, Public Relations Manager at Holiday Inn Beijing Deshengmen, responded to this reviewResponded 31 May 2013

Dear Kristen P,
I would like to thank you for choosing Holiday Inn Beijing Deshengmen for your recent stay and satisfy with our staffs’ service during your stay with us. And appreciate that you taking time to fill in our IHG.com on-line guest comments
We are very pleasure to learn your recommendation for our hotel. Our hotel has easy access to key areas of the city and many of Beijing’s famous attractions, ie. 1 km to Houhai Bar Area, 10 minutes from the “Bird’s Nest” National Stadium and 40 minutes to Airport.
Thank you to share your comments and stay experiences on social media.
Once again we look forward to welcoming you back, or perhaps some of your friends whom you may care to recommend our hospitality.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Beijing hotels
Xidan
Holiday Inn Downtown Beijing
Holiday Inn Downtown Beijing
#113 of 6,568 in Beijing
354 reviews
Wanshou Road
Holiday Inn Beijing Chang An West
Beijing Workers' Sports Complex
Holiday Inn Express Beijing Dongzhimen
Show Prices
Show Prices
Show Prices
Shangdi
Holiday Inn Express Shangdi
Holiday Inn Express Shangdi
#153 of 6,568 in Beijing
172 reviews
Wudaokou
Holiday Inn Beijing Haidian
Holiday Inn Beijing Haidian
#74 of 6,568 in Beijing
237 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Beijing Deshengmen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Beijing Deshengmen

Address: No.71 Deshengmenwai Main Street, Xicheng District, Beijing 100088, China
Phone Number:
Region: China > Beijing > Houhai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
#87 Business Hotel in Beijing
#179 Luxury Hotel in Beijing
#242 Best Value Hotel in Beijing
Price Range: £62 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Beijing Deshengmen 4*
Number of rooms: 332
Official Description (provided by the hotel):
With us, with the prime location——Situated in Beijing’s financial street area and Deshengmen, you can easily get to bus station of Great Wall Badaling, Lama Temple, Bell & Drum Towers, Houhai Bars, National Stadium and Beijing Zoo; Also to Confucius Institute’s headquarter, Second Artillery General Hospital, Beijing Liuzhou Road Hospital, Beijing Normal University and Desheng Science and Technology Park in walk distance. Only 1.6 km from Jishuitan Station on Subway Line 2 and 27.2 km from Beijing Capital Airport. What is waiting for you——332 contemporary guestrooms including 50 Executive rooms and 20 suites, featuring fresh and modern decoration, close and high quality facilities to make your stay with neat and friendly. Gallery Cafe on 1st floor with delicious buffet and a-la-carte, well updating food wait for your appreciate. Shan You Chinese Restaurant brings delicate and delicious Shanxi and Cantonese cuisine honors you special dining space no matter business or leisure. Palette Bar provides purpose made drinks everyday to make you comfortable or free. Health Center located at 4th floor and fully equipped with fitness facilities, to enjoy an invigorating workout and graceful relaxation. Extensive meeting and banquet facilities with a good combination of dining selections make you successful meetings. Look forward to welcoming you and making all your time with us enjoyable and memorable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Ctrip TA, Expedia, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your Holiday Inn Beijing Deshengmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Beijing Deshengmen Hotel Beijing

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing