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Ascott Raffles City Beijing
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Reviews (138)
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72 - 77 of 138 reviews
Reviewed 8 March 2011

From the Bell Hop to the Concierge , the Guest Relatios, the wait staff in the Bar and the restaurants, everything was fantastic, Then there was John( the Australian) Raffles Ambassador a true asset to the hotel, he really is the Ultimate Concierge.
Everything worked like clockwork, the tour of the Great Wall with The hotel's guide Olivia, she was a gem. Everyone talks about the location but in Beijing it is vital as it can get a little frustrating with all that traffic Raffles has the best next to the Forbidden City and Tianamen Square.
This is a hotel a definite cut above the rest, thank you to the staff at Raffles Beijing

  • Stayed: February 2011, travelled as a couple
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Thank Overthemoon55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2010

This is actually a serviced apartment but also allow daily stay. I have stayed here for 3 months and did not really enjoy the experience so far. The building is not well constructed, so you can hear noise sometime, you can smell strange smells sometime. And the management is so poor. e.g. nobody expect few working staff there would greet at you whenenver they met you; house cleaning has done in a very "high-level" way; electricity and bath equipment always broken down and noone really paid attention to give it a serious exam.

Maybe I am being too picky, but this is the worse serviced apartment I have ever stayed.

The only good part is the location of this building, which is quite convenient to get you anywhere. But price does not justify their service at all.

  • Stayed: October 2010, travelled on business
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2  Thank Susanxun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2010

as a regular at the ascott's flagship property located at the guomau bridge in chaoyang's central business district, i wanted to give the new ascott at dongzhimen bridge in dongcheng district a try. i was not disappointed with my 3 night stay.

the staff at the front desk all speak english well and are attentive to the demands of the weary traveller.

the serviced residence also offers breakfast at a slightly higher room rate. if you need your daily exercise as i do, there is a well equipped fitness center and a fabulous swimming pool.

while the rooms are smaller than the flagship property, it is well decorated in contemporary fashion with sufficient moving around space for even the most critical individual. further, it is located in a complex with 5 floors of retail shops comprised of upper end apparel retailers. the basement floor holds the best surprise. there is an infinite number of good restaurants offering chinese and american fast foods that will not tax your budget. there is even a teppanyaki restaurant in the basement floor. if you prefer a bit more ambiance, there are upscale restaurants domiciled on the fifth floor. there is even an electronics retailer within the complex and a new japanese restaurant waiting for completion.

for one accustomed to western features and ammenities, you will not find a better solution than the ascott serviced residences in beijing.

  • Stayed: March 2010, travelled on business
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2  Thank americanled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017
Google Translation

Room Tip: zur Westseite
  • Stayed: October 2017, travelled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 June 2017
Google Translation

Room Tip: 尽快把沙发安装个链接件,枕头的填充物太稀少。
  • Stayed: June 2017, travelled with friends
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Review collected in partnership with this hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Yuanyuan-monica, 经理 at Ascott Raffles City Beijing, responded to this reviewResponded 3 July 2017
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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